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Reviews of Holiday Inn Express & Suites Knoxville-Clinton, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Knoxville-Clinton, an IHG Hotel
111 Hillvale Rd, Clinton, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 547 out of 732 reviews" "
Rating 8 - Good. 124 out of 732 reviews" "
Rating 6 - Okay. 38 out of 732 reviews" "
Rating 4 - Poor. 15 out of 732 reviews" "
Rating 2 - Terrible. 8 out of 732 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Liked: Amenities, property conditions & facilities
None
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a little high and hard to get in to for an older person.
Stayed 1 night in Mar 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Amenities
Very nice hotel and convenient to the highway
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was made on location and was amazing. Delicious biscuits with sausage gravy, perfectly done bacon, and omelettes that were well above the average hotel eggs. Unfortunately, we were there before their indoor/outdoor pool opened.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and pet friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Danny

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Clean good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk gentleman was very friendly and made the check in easy.
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Traveled with family
Very friendly staff, beautiful hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and great with families. Offered a sit down breakfast that was excellent.great spot off the highway.
Stayed 1 night in Mar 2024

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good rest stop
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We forgot an item in our room. It was recovered and saved from destruction in the laundry and mailed to us.
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn, Shelby Township

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was excellent and clean. Will definitely be back
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2024

10/10 Excellent

Bryan

Stayed 1 night in Mar 2024

8/10 Good

Odilon

Traveled with family
Liked: Property conditions & facilities
It is so good
Stayed 1 night in Mar 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Joey

Stayed 1 night in Mar 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Chelsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Pool closes for the season which wasnt stated and would have been nice to know
Stayed 1 night in Feb 2024

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Room and hotel is clean. Front desk staff is courteous.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Convenient by highway, restaurants close by, immaculate rooms, comfortable beds, very friendly staff, great selection for breakfast. A
Stayed 1 night in Feb 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. The beds are huge (two King size beds) and extremely comfortable. All of the necessities such as body wash, shampoo and conditioner. Fluffy towels and a fridge and microwave. The night time desk staff was very friendly even at 10 pm. Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Tara

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and modern
Stayed 1 night in Feb 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is closer to the highway and shopping didn't take a GPS to get to
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, gas and meals for traveling.
Stayed 1 night in Dec 2023

10/10 Excellent

Alec

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

6/10 Okay

Matt

Traveled with family
Liked: Cleanliness, staff & service
Nice but no pool...;(
Room was nice except pillows marked firm werent very firm. Breakfast was ok, not much variety each day from previous day tho. Biggest disappointment was indoor pool was closed, even after I called to see if it would be open when I booked room. It was main reason I booked that hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn express
Last minute booking, room was awesome, love that they had hand wash instead of just bar soap to wash your hands. Would definitely stay here again
Stayed 1 night in Dec 2023

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Clean room. Good breakfast with an extra large dining area. Friendly staff. Comfortable. Everything WORKED AS IT SHOULD.
Stayed 1 night in Dec 2023

10/10 Excellent

Hector R

Stayed 1 night in Dec 2023

8/10 Good

Autumn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front staff of the hotel were very friendly and accommodating. However, the housekeeping staff were not attentive at all. We had to ask several times for clean towels daily. We stayed three nights and the housekeeping staff never made our beds or cleaned anything in our room. We had to ask staff at the front desk to get trash out of our room. No other issues other than housekeeping. The room was very nice and plenty of space.

10/10 Excellent

Janis, richland

Stayed 1 night in Dec 2023

4/10 Poor

Keith

Traveled with group
Disliked: Amenities, property conditions & facilities
Room was 58 degrees and took over an hour to get up to 66 the heating unit was very noisy. The breakfast bar was like leftovers and heated up and dried out , milk was frozen coffee not very good , want ate and ate out.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mahbub

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and in a good location. The room was clean and the beds were comfortable. Breakfast was decent, nothing out of the ordinary, but it was fine. Staff was friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 3 nights in Nov 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023