It could be better
Posted Sep 10, 2016
I stayed at this hotel for 2 nights
These the things I liked:
Check in was excellent and the staff is very friendly.
The hotel does not have a restaurant but there is a Texas Roadhouse within walking distance.
The hotel it's located about 5 minutes drive form the airport and there's a Walgreens very close in case you forgot anything.
Things I didn't like are nothing big, but several small things that add up to bother you:
The rooms have a nice kreuig coffee machine and they provide regular and decaf coffee pods. The problem is that they do not provide you with sugar, creamer or cups for the coffee.
There is no electrical outlets close to the bed to charge your phone at night. On many hotels you can find electrical outlets built into the lamp base but not here. I followed the power cord of the lamp on the night stand and I found a power strip behind the night stand, I was able to pull the power strip from behind and place it on the night stand. The power strip was completely covered in dust so they obviously do not clean behind the night stand.
The TV in the room is of a strange Chinese brand and it cannot be programmed to turn off automatically (sleep timer)
The shower curtain is made of a very thin and light material and it does not have those little magnets in the bottom corners. When you open the shower the water stream creates certain amount of air current that makes the shower curtain to be flapping around and getting on your face it causes water to spill on the floor
Comment from Hotel Management
Sep 12, 2016 by Keith H., Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We are currently preparing for a major property renovation and will be addressing many of your issues with having a plug for your phone and new linens, etc. for the beds and bathrooms. The Kuerig machines should have coffee cups and sugar and creamer next to them. I will address this issue with housekeeping. We value your comments and welcome the opportunity to serve you again.
Front Office Manager