Hotel Knoxville

3.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
501 East Hill Avenue, Knoxville, TN, 37915

Explore the area

  • Popular LocationTennessee Theatre12 min walk
  • Popular LocationMarket Square16 min walk
  • Popular LocationUniversity of Tennessee18 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)21 min drive

Choose dates to view prices

About this area

Knoxville

Located in Knoxville, Hotel Knoxville is in the city center. Seven Islands State Birding Park and Haley Heritage Square reflect the area's natural beauty and area attractions include Knoxville Zoo and Women's Basketball Hall of Fame. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Knoxville Civic Auditorium and Coliseum. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Blount Mansion - 6 min walk
  • Knoxville Civic Auditorium and Coliseum - 7 min walk
  • Tennessee Theatre - 12 min walk
  • Market Square - 16 min walk
  • University of Tennessee - 18 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 21 min drive

Restaurants

  • Ruth's Chris — 5 min walk
  • Calhoun's On The River — 11 min walk
  • Coolato Gelato — 12 min walk
  • Nama — 13 min walk
  • Sapphire — 13 min walk

About this property

Hotel Knoxville

3.5-star Knoxville hotel in Downtown Knoxville, walk to Knoxville Civic Auditorium and Coliseum
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and valet parking. All 378 rooms offer free WiFi, room service, and Smart TVs with cable channels. Guests will also find wired Internet, Netflix, and coffee makers.
Hotel Knoxville offers 378 accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and Netflix.

This Knoxville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 12.95 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 12.00 per night; includes in/out privileges)
  • Valet parking on site (USD 16.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 6.00-15.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Microwave (on request)
  • Refrigerator (on request)
  • Rollaway beds available
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (21000 square feet)
  • Meeting rooms - 26

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway beds available

Bathroom

  • Hair dryer

Entertainment

  • Cable channels
  • Netflix
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Dogs welcome
2 per room (up to 25 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 15.00 per person (approximately)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Valet parking fee: USD 16.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Marriott Hotel Knoxville
Marriott Knoxville Hotel Knoxville
Knoxville Marriott Hotel
Hotel Knoxville Hotel
Hotel Knoxville Knoxville
Hotel Knoxville Hotel Knoxville

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 183 out of 464 reviews
5 - Excellent 39%
Rating 4 - Good. 137 out of 464 reviews
4 - Good 30%
Rating 3 - Okay. 84 out of 464 reviews
3 - Okay 18%
Rating 2 - Poor. 36 out of 464 reviews
2 - Poor 8%
Rating 1 - Terrible. 24 out of 464 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

2.7/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Honestly, we cancelled our reservation once we got to the property. I am assuming that the hotel Is under renovation. The rooms were not clean and other guests standing in the lobby were complaining about bed bugs. The staff was courteous and understood our stance and canceled our reservation without incidence.
Stayed 3 nights in Feb 2020

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, room comfort
Service was amazing. The front desk was always staffed by someone friendly and super helpful!
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020