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Reviews of Inn of Loudon

2 out of 5
Inn of Loudon
12452 Hwy 72 North, Loudon, TN

Reviews

6.0
Rating 10 - Excellent. 17 out of 97 reviews" "
Rating 8 - Good. 20 out of 97 reviews" "
Rating 6 - Okay. 22 out of 97 reviews" "
Rating 4 - Poor. 16 out of 97 reviews" "
Rating 2 - Terrible. 22 out of 97 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so peaceful the staff was wonderful that's where we went to stay again when we go back. To visit family again
Stayed 4 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It wasn’t bad she will walk back-and-forth to check in
Stayed 1 night in Mar 2024
Response from Deb on Apr 10, 2024
Thanks

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Dog barking next door constantly staff rude and very nasty roaches would like some money back
Stayed 1 night in Feb 2024
Response from Tif on Apr 10, 2024
Call pest control guy they checked they not found

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities
Nice place to wake up at
Stayed 1 night in Feb 2024
Response from Deb on Apr 10, 2024
Thanks

10/10 Excellent

Kristy

Stayed 1 night in Feb 2024
Response from Deb on Apr 10, 2024
Thanks

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
I hate giving high ratings to places I love but waking up here in a clean room after a nice shower in a peaceful neighborhood makes me want to move to room #214
Stayed 1 night in Feb 2024
Response from Tif on Apr 10, 2024
Thanks

4/10 Poor

david

Liked: Staff & service
This was our first stay
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Stayed 2 nights in Dec 2023

2/10 Terrible

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Lady at the desk was rude from start to finish. The non smoking room stunk of stale cigarettes. There were holes and broken locks all over the room. They do not have 1 towel or blanket to spare. The parking lot was not kept up with. The whole place was disgusting.
Stayed 1 night in Oct 2023
Response from Deb on Dec 4, 2023
We will take care

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Good Hotel if all you need is a Bed and Dressers
Stayed 1 night in Oct 2023
Response from Deb on Dec 4, 2023
Thanks

6/10 Okay

Kevin

Stayed 1 night in Oct 2023
Response from Deb on Dec 4, 2023
Thanks

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was listed and none available. would not have booked if there was no breakfast. lobby smelled of smoke. Unable to reach front desk. no blanket on bed. just cover.
Stayed 1 night in Oct 2023
Response from Deb on Dec 4, 2023
We will take care but we don’t Serv breakfast after Covid

6/10 Okay

Jorge

Stayed 1 night in Oct 2023
Response from Deb on Dec 4, 2023
Thanks

10/10 Excellent

Janet

Stayed 1 night in Sep 2023
Response from De on Dec 4, 2023
Thanks

2/10 Terrible

LUCIANNE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a horrible place. The front door light doesn’t work as you get in the room. For a first floor unit, the front door security latch doesn’t work. The light above the sink, doesn’t work. The only light that works was in the bathroom. The bathroom was simply nasty. Didn’t even touch it. Not a place I could ever recommend.
Stayed 1 night in Aug 2023

2/10 Terrible

Mark

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was disgusting, dirty, drapes torn, AC broke, tv broke, paint pealing off walls, lights not working, toilet black stained. Left 5 minutes after check in. Demanded refund.
Stayed 1 night in Jul 2023

6/10 Okay

Marjie, bellevue

Stayed 1 night in Jul 2023

4/10 Poor

Kenneth

Stayed 1 night in Jul 2023

2/10 Terrible

Allen

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
STAY AWAY IF YOU VALUE LIFE
Well let’s start at the beginning- a he lady at the check out counter was very nice staff was very friendly but after having a room “cleaned” we moved the car and parked in front of our assigned room and the fun started when I tried to open the door with the key card. The key card would not work and while I was trying to open the door it’s the key card I noticed a large gap in the door and door frame that looked like the door had been broken into. I against better judgment went inside the room. The room smelled like cigarettes and cheap escorts. Knowing that I was not to impressed my friend walked to the bathroom and the WOODEN door had a hole punched through it, don’t worry though someone had patched it with dry wall putty. After that discovery I was ready to leave and as I was about to ask my friend if he wanted to leave we saw cigarette burns on the sink and a large cockroach and huge mosquito crawled/flew in the room. At this point we just left the entire premises and as we were in the car we heard people saying don’t leave we saw an iPad in the car along with a lady who was passed out on pick nick table we nicknamed “meth Mary” we left immediately after.
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked two double beds. Arrived to be informed the hotel does not have any rooms with double beds. All rooms are king size beds only. My husband and I were traveling though with two of our children. Also when booking it clearly stated continental breakfast only due to covid. When checking in we were informed no continental breakfast either.
Stayed 1 night in Apr 2021
Response from debi on Apr 5, 2021
they call from road and asked for two joying room but without any paying info so and in endemic we donot serv breakfast so for inconvenience

6/10 Okay

Verified traveler

Liked: Staff & service
Great location off interstate. Convenient food and gas choices
Stayed 1 night in Mar 2021
Response from debi on Mar 30, 2021
thanks

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from debi on Feb 23, 2021
thanks

8/10 Good

Divyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As advertised, "no frill", but was for a quick pitstop. It worked out fine for our brief overnight stay!
Stayed 1 night in Jan 2021
Response from debi on Feb 23, 2021
thanks

6/10 Okay

Annette M

Business traveler
Disliked: Property conditions & facilities
Janky and outdated
it’s janky and outdated. bathroom door was cut so it would close past a fan. it needs an update.
Stayed 1 night in Jan 2021
Response from debi on Jan 15, 2021
thanks we will take care for

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed there to sleep. A little dated.
Just stayed there to sleep. A little dated.
Stayed 1 night in Dec 2020
Response from debi on Jan 8, 2021
thanks

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities
Smoke detector was beeping, called the front desk. Was told to take the battery out, I said I was not comfortable with that, was told to come down & get a battery & have my husband change it because she couldn’t climb the stairs to the second floor. It was very cold in the room, it took hours for it to warm up. No blankets on the beds just sheet and bedspread. Toilet did not flush in the morning.
Stayed 1 night in Dec 2020
Response from debi on Dec 29, 2020
sorry for that we will take care

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was ok for the time being I can’t say much cause I only stay over one night the staff was nice no hassle
Stayed 1 night in Dec 2020
Response from debi on Dec 29, 2020
thanks

2/10 Terrible

Keith, Andrews NC

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and interior of the Inn was probably the worst condition. Carpets ripped, lights not working, ceiling falling down. Will not stay here again.
Stayed 1 night in Oct 2020

10/10 Excellent

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tennessee stop.
Quick check in and helpful front desk. For a dog friendly place room was clean and didn't smell like dog. Only downside is that there are no sit down places to eat without having to get back into the car. After a long drive thru Florida and Georgia it's just far enough into Tennessee.
Stayed 1 night in Jun 2020

8/10 Good

Carol

Liked: Cleanliness
As expected
Property was clean. Staff was exceptionally nice. Property had many things that needed replacement or repair. Location was very good. Overall it was a good experience.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took 15 minutes for someone to realize I was in the lobby. The staff attendant was asleep in a back room. Not friendly, spoke 2 words to me. Room smelled bad and was severely outdated.
Stayed 1 night in Dec 2019

6/10 Okay

Susan

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Room had plaster falling from ceiling. Room had bugs crawling around. Breakfast consisted of cold weak coffee, no food at all. A cheap roommate and fancy pictures on the internet hide the poor conditions that you find upon arrival.
Stayed 1 night in Oct 2019

4/10 Poor

Jill

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location the breakfast was none existent. 3 wilted mushy waffles . No decaf coffee. No eggs or food really. People just hanging around in lobby talking to their employees. You get what you pay for I guess
Stayed 1 night in Sep 2019
Response from debi on Sep 10, 2019
thanks

2/10 Terrible

Jason, Hermitage, TN

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Liked bothing about the hotel. Floors were ritten under shower, door locks did not work, and the rooms were dirty!
Stayed 4 nights in Jul 2019
Response from debi on Sep 10, 2019
we talk to housekeeper and about lock need to Chang battery for tub that anti skid strip sorry for that we take for thanks for your attention to us

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from debi on Sep 10, 2019
thanks see next time

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was not very friendly and seemed to be bothered that we were checking in and out. Also of the 3 days we were there our room was never touched once by house keeping.
Stayed 3 nights in Jul 2019
Response from debi on Sep 10, 2019
for your inconvenient i talk to clerk if you put no disturb otherwise housekeeper knock door for service thanks

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent personal , very good price, good breakfast,
Stayed 1 night in Jul 2019
Response from debi on Sep 10, 2019
thanks see you next time

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as advertised. Cable tv and WiFi worked as advertised and the bathroom was clean and very nice. Although the walls were a bit thin the stay was quiet and I slept comfortably through the night
Stayed 1 night in Jul 2019

8/10 Good

Julius

Liked: Staff & service
Convenient and a good value.
Simple room, was adequate and about what you'd expect for the price.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Didn't like the pitbull . Very run down. Didn't feel safe.
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
I didn't like that the sheets looked like they hadn't been changed since they had a cigarette burn on them from a previous tenant. I didn't like that the shower curtains and drain seemed dirty making the whole bathroom appear dirty. I didn't like that the walls were thin enough that you could hear loud noises from the other rooms.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities
Stayed 1 night in May 2019

4/10 Poor

Me

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
WiFi didn't work. Room clean but not in good repair. The lady working was very friendly & helpful. Water took several minutes to get hot also. Bed comfortable. It was fairly quiet. Good cable available. Not sure if I'd stay here again
Stayed 1 night in May 2019

2/10 Terrible

Rochanda

Liked: Staff & service
Disliked: Cleanliness
HORRIBLE
The lady that checked me in was great. But the people that stay close to the room they gave me was loud all night long. No respect knowing somebody was in that room they stayed out all night long. The room wasnt clean well comforter has cigarette holes all in it. The bsthroom ceiling is falling in. They need to do better
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever
Dirty room, unmade beds, trash in trash cans, unfriendly staff; did not even stay the night; drove two more hours to find a room, but that was worth it because this was so bad
Stayed 1 night in Mar 2019