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Get an overview of this hotelKnoxville aparthotel in North Knoxville with free breakfast and 24-hour fitness center

Location

Located in North Knoxville, this aparthotel is 0.9 mi (1.5 km) from Knoxville Expo Center and within 6 mi (10 km) of Sunsphere Tower and Bounce USA. Knoxville Children's Theatre and Max Air Trampoline Park are also within 6 mi (10 km).

Property Features

A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this aparthotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include meeting rooms, laundry facilities, and a 24-hour front desk.

Room Amenities

All 86 apartments feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are LCD TVs with cable channels. Limited housekeeping is available.

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4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
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1 Minor Complaint (From a Non-smoker)

4 out of 5
by from US
Posted Oct 31, 2016
Location: Hooters & Cracker Barrel are within walking distance; a great Asian restaurant & Starbucks is just behind the hotel.
I would have given all 5 stars in all categories, however, there was a cigarette burn in my sheet. As a nonsmoker, in a nonsmoking room, this was not pleasing. I did not mention it to the hotel staff, which I should have. So, that is the reason I am giving 3 stars for cleanliness and 3 stars for hotel condition; otherwise it would have been 5 stars across the board. The staff was very nice. And on the night I had booked, they had fresh baked cookies for guest in the lobby; which were very good. Lastly, my room was one with no view because a tree was in front of my window, even though you could see the interstate from behind the tree.
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Overall very satisfactory!

4 out of 5
by
Posted Oct 10, 2016
My room was in good condition, clean and cozy, nice amenities for the price. Staff was accommodating. The location was great, walking distance to restaurants. I would definitely stay here again in the future and recommend it to others.
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Near everything but still quiet

4 out of 5
by
Posted Sep 19, 2016
Nice hotel and friendly staff. Next to a few resturants gas stations and interstate but is still quiet when your in your room. Very good.breakfast and clean rooms. Only about 8-10 mins from Neyland stadium. Will be coming back here for next game.
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Best value for the price ever!!!

5 out of 5
by from Zebulon, NC
Posted Jul 27, 2016
Pros: I liked the fact that the elevators, laundry, ice, and vending were away from all the rooms.
Cons: Teeny tiny thing: better parking for loading and unloading at the door.
Location: Easy to find, right off the freeway.
I could not believe how clean and quiet this place was! I have stayed in places that cost more and could have passed for a Motel 6. This place is proof that it can be done right with a reasonable price.
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Pleasant

4 out of 5
by
Posted Mar 22, 2016
Pros: Room nice. Breakfast good.
Cons: attentiveness when a guest walks in the door
Location: Just went to convention center
Room had a kitchenette...nice. Hot breakfast was good...they had cold items available also. The lady working the breakfast area very pleasant and accommodating. The only neg. thing I experience was at check in. There were three people there and I waited...maybe changing shifts because they were counting the cash drawer. Would i recommend? Absolutely!
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Great hotel!

5 out of 5
by
Posted Jan 18, 2016
The room was great and so was breakfast! We defiantly would stay again next year at our conference.
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Great hotel close to Neyland Stadium.

5 out of 5
by from Tennessee
Posted Nov 30, 2015
Clean hotel and great service. Good continental breakfast. Room had more than we expected. They offered shuttle service to the stadium. Great room rate for the toe of room we had
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4 out of 5
by
Posted Nov 25, 2015
The balcony is special and worth the stay room was amazingly quiet to be so close to the interstate
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Average stay

3 out of 5
by
Posted Oct 31, 2015
Accommodations were nice but the room had a musty smell. The warm breakfast did not meet my expectations. Compared to the Extended Stay America, MainStay was a better choice and offer more amenities.
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5 out of 5
by
Posted Oct 7, 2015
Very pleased with cleanliness, staff, and surrounding restaurants within walking distance.
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Property Amenities

Property Amenities

High-speed wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measure 909 square feet (84 square meters). This Knoxville aparthotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Mainstay Suites has designated areas for smoking.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Number of floors - 5 
  • Total number of rooms - 86 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free breakfast 
  • Elevator/lift 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Grocery/convenience store 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • RV, bus, truck parking (surcharge) 
  • Conference space size (feet) - 909 
  • Free self parking 
  • Conference space size (meters) - 84 
  • Number of meeting rooms - 2 
  • Year Built 2008 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Kitchen  
  • Grocery/convenience store  
  • Laundry facilities  
  • Sofa bed  
  • Full-sized refrigerator/freezer  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, RV, bus, truck parking (surcharge)

Room Amenities

  • Pillowtop mattress 
  • Premium TV channels 
  • Pay movies 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free weekday newspaper 
  • Phone 
  • Free local calls 
  • Kitchen 
  • Microwave 
  • Coffee/tea maker 
  • Limited housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Sofa bed 
  • Dishwasher 
  • Full-sized refrigerator/freezer 
  • Stovetop 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • Free cribs/infant beds 
  • Sofa bed size 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • LCD TV 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6 AM and 9 AM.

Breakfast

Start your day with a free hot/cold buffet breakfast, available daily from 6 AM to 9 AM.

Nearby Things to Do

Recreational amenities at the aparthotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Property Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 15.00 per pet, per night
  • 2 per room (up to 25 lb)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: USD 15.00 per pet, per night
  • Rollaway bed fee: USD 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Name

  • Mainstay Suites Hotel Knoxville
  • Mainstay Suites Knoxville
  • Mainstay Suites Aparthotel Knoxville
  • Mainstay Suites Aparthotel
  • Mainstay Suites

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.