The computer system was going through when I arrived and I couldn't be checked in. However, the manager, Ashley, was wonderful! She offered me coffee with a quiet place to sit and rest as I had been up since 2:30am. She also brought me water and a snack to tide me over. I was in need of scissors for wrapping Christmas gifts that I brought with me. She loaned me scissors, offered tape, and said if there was anything I needed, just ask. Another staff member, Gooli, helped me with the computer and provided 2 options for trusted taxi service including a female driver that specialized in early morning travel. That was very important to me as an older single woman traveling alone.