Ratings based on 393 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2017
Was in town for a day and was very happy withnlication and facility
3 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Better than the last time.

Posted Apr 14, 2017
Pros: It is in an area with adequate eating facility variety.
Cons: They could be more up front about their quirky rules and inadequacies.
Location: Our only extracurricular activity was to get a decent meal.
The last time we had a dirty room that was not a handicap facility as we had requested. This time we had a different room, again not handicap as requested, except this time they explained that they did not have handicap rooms that also accepted pets (which we had). This room was at least clean. We requested handicap because my wife has extreme difficulty with stairs (they knew this), but they said all rooms had stairs up from the parking lot (our room had 6 steps!). This time the check in person was congenial (the last time not so). The in room coffee pot did not work, neither did the replacement - the third one did. The big problem here is that the handicap/pet rule and the steps from the parking lot fact could have been mentioned either in their ads or when we talked to them on the phone prior to our visit to confirm our requests, but instead they only divulged those things face to face as we checked in.
1 out of 5
by Stuart

The Hotel was filthy and unkept. The room was smel

Posted Apr 14, 2017 on Hotels
Very poor conditions. I complained and they told me I was exaggerating things. Never will use Hotels. Com again. They should know themselves when a hotel is as unkept and dirty as this Hotel
5 out of 5
by Elizabeth

This traveler left a rating score only Posted Apr 14, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great room. Great price.

Posted Apr 11, 2017
Privacy and quiet. Breakfast was above expectation Will stay here again
4 out of 5
by albert

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
1 out of 5
by Lisa

HORRIBLE HOTEL DON'T STAY THERE, DIRTY AND NASTY!!

Posted Apr 4, 2017 on Hotels
We had to stay here because I made an error on the date and had to scramble to find a room as it was discovered on our way to Tennessee. This was most nasty hotel I've stayed in and I would've felt better and cleaner sleeping in my car! The cover on my granddaughters bed had blood on it and I tried calling the front desk no one answered so we threw it and the duvet on the floor. The mat in the tub looked like it had never been cleaned, used towels were hung up like they were fresh, the bed was lumpy, dusty and very cramped! You will never get me to stay at another Quality Inn again! The check in was not that great either, the employee on duty was very impersonal and appeared a little shady to be honest. It was a horrible experience and I will spread the word never book at this hotel which resembles a motel if in Knoxville, TN!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 4, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 30, 2017 on Hotels
5 out of 5
by Robert

Posted Mar 24, 2017 on Hotels
Comfortable bed. Clean. Excellent hot breakfast.