Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Knoxville Central – Papermill Road. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home, and we are disappointed to see that your stay was less than ideal due to the room not being soundproof, the upkeep of our hotel, and the dirty comforter on your bed. We value your business and would like to assure you that this is not a reflective of our usual standards. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future.

Hello Blair, I appreciate you sharing your feedback following your stay at the Red Roof Inn Knoxville Central - Papermill Road. I was saddened to read that your stay fell short of your expectations due to the insects, the dissatisfaction appearance of the property and all the other concerns you reported. Humble accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Adraine, It is so wonderful to see that we at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding your very nice.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Colleen,Thank you for taking the time to tell us about your experience at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor you described, the lack of cleanliness of the room and the other issues which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Thank you for sharing your feedback with us. We appreciate it.

Dear Tony,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, I sincerely apologize for the lack of breakfast. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Nicole, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. Marsha, it is so rewarding to hear that everything was what you you expected at our hotel, you found our front desk staff to be very polite and very kind, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Marsha, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and very comfortable stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. Donna, I am happy to hear that you enjoyed your stay at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Donna, and can't wait to see you back at Red Roof soon, where we can continue to offer you an enjoyable stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Trish,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Kimberly, Thank you for your recent review of your stay at our Red Roof Inn Knoxville Central - Papermill Road. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the floor in your room was dirty, trash was found under your bed along with the other concerns mentioned. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear John, Thank you for taking the time to tell us about your experience at the Red Roof Inn Knoxville Central - Papermill Road. I am disappointed that your experience did not meet your full expectations, as you indicated that you had body fluids stains in different areas in your two rooms. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. Susan, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our nice hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Susan, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Sabrina,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Knoxville Central - Papermill Road. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about your nice stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hi Christine,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Knoxville Central - Papermill Road with us. It was so rewarding to see that we earned your 4/5 score with our comfortable beds and that you liked our walk-in shower. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Hello Kelly, Thank you for taking the time to complete our guest survey. The staff and I at the Red Roof Inn Knoxville Central - Papermill Road are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We value you as our guest and appreciate your business. We wish you a better stay in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Dear Stan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. I'm so glad we earned your 4/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness and convenience for the price. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Susan. The staff and I at the Red Roof Inn Knoxville Central - Papermill Road appreciate your 3/5 score following your stay. However, you stated that the dog waste you saw dampened your stay, which saddens us. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Red Roof Management

Dear Lisa, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Knoxville Central - Papermill Road. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver a positive experience for all our guests and we re happy you were satisfied with your stay. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Paul,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

Dear Ronald,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property and the noise coming from guest during the night. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.We will take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Hello Chris,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Booker,We at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

Dear Timesha, We at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Knoxville Central - Papermill Road. I'm thrilled to read your kind remarks about our nice staff. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding pest, lack of cleanliness, hard mattress and the other concerns you highlighted. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

Hello Pablo,The feedback provided in your review regarding our clean and comfortable rooms are very much appreciated. I apologize however, for any inconvenience caused because you felt the bathroom was dated, that the vending machines accepted only cash and that the property needed maintenance. I really appreciate you bringing this to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to see your 5/5 score. We would love to have another chance to provide you with a better experience at our hotel the next time you re in town. Very truly yours, Red Roof Management

Hello Cheryl,I appreciate you sharing your feedback following your stay at the Red Roof Inn Knoxville Central - Papermill Road. I was saddened to read that your stay fell short of your expectations due to insects that you’ve reported and the cleaning of the property. This is utterly disappointing and not an experience our guests usually have with us. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you for staying with us. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you for your feedback. We appreciate it.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Hello Andrew, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hi Dianna,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Knoxville Central - Papermill Road. Please accept our most sincere apologies for any inconvenience caused by the unfortunate situation you mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Hello Jonathon, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD . It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Mike, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you for staying with us. We appreciate your feedback, and we hope to see you again soon.

Thank you for staying with us. We appreciate the feedback.

Thank you for staying with us. We appreciate the feedback.

Thank you, Whitney, for writing to us about your recent stay at our hotel KNOXVILLE CENTRAL - PAPERMILL ROAD. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring this matter to management's attention for further review. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Bethany, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, SharmaRed Roof Management RediResponse Specialist

Dear Gabrielle,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD. It's good to hear that our hotel met your needs. However, I am sorry for any inconvenience caused due to the situation you mentioned regarding the carpet. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you again for sharing your experience and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Sharma Red Roof ManagementRediResponse Specialist

Hello Anna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KNOXVILLE CENTRAL - PAPERMILL ROAD and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Thanks for staying with us. We appreciate your feedback!