Posted Nov 9, 2016 on Hotels
We chose this hotel for its location. We were only staying one night as we came in the night before the UT game. I chose this hotel because of the picture of the room. It looked very modern and clean. The room was clean enough although the bathtub was extremely stained. The flooring, while like the picture, was missing the baseboards and wasn't as modern as I thought it would be. When I called to ask for three extra pillows I was told that there were no more pillows in the hotel, even though I know for a fact that they had open rooms. Also, called and asked for a hair dryer, was told they would provide us one. The next morning when I asked the person at the desk about the hair dryer his reply was "I didn't know I was supposed to be getting you one." He did manage to bring one to the room in a timely manner though. All in all this was an ok room for the location we needed, but it was definitely a "no frills" hotel, and don't expect any kind of room service, or service in general.