Very nice resort with room for improvement
Posted Feb 11, 2016 on Hotels
Nice resort with a VERY nice staff.
All staff looked as they really loved their jobs and most of them did a great job!
(Especially Pom, Restaurant Mgr., Sky, assistant Mgr., Joy & Tae, at the reception, and Nadine, Overseas Intern and the buggy drivers and the guys at the pool hut were excellent in their service)
My ever returning complaint is that I expect that a 5* resort should serve fresh orange juice at the breakfast.
Also I think the villas seems a bit worn out, fx are there holes in the mosquito net and many places there are gaps in the wooden frames around the mosquito net letting in insects.
Many villas has repairs on the roofs made of plastic or rubber tarpaulins. I ruins the romantic appearance of the villas.
BUT that is the only downsides we have.
The villas are divided into to zones, an airconditioned living zone with a nice king size bed and a bathroom/wardrobe zone. The living zone is perfect and the criticism is only about the non a/c zone.
The small personal pool is very nice and clean.
The surroundings are magnificent and the infinity pool and the beach is fantastic!