The room was big, clean and very comfortable. The service was also very good. We didn't need queuing up at the front desk for check-in and check-out. Once we entered the greeting hall, hotel staff would proactively approach and lead us to sit at one of the front desk to complete the check in and out process. The breakfast was also very good, in particular the bread basket. The location of the hotel is good for those who would like quiet and scenery views as it is situated next to the Kobe tower and port. However, it is a bit away from city centre, still, it is about 15 min to the shopping and eating centres