Ratings based on 485 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, convenient but hard to find!

Posted Jul 31, 2017
Pros: Staff and location.
Cons: Coffee service in lobby could have longer hours....
Location: Right in middle of city. Great for walking out to shops and bus station, also Hop on Hop off bus. Starbucks across street.
Small and a bit quirky, but wonderful staff. European flavor to decor and ambiance. Had breakfast there once, but saved the $20. other days and ate out.
3 out of 5
by Jonathan

Least friendly hotel during two months Asia travel

Posted Apr 21, 2017 on Hotels
The hotel was not without its charms, and our room - once we upgraded to one that could more comfortably fit two, was adequate, but deferred maintenance, its focus on wedding celebrationsb and lack of hospitable common areas, and an incredibly unfriendly staff made our stay just ok.
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

great hotel

Posted Dec 19, 2016
placed a reasonable distance from railway Station and many restaurants and bars.
Comment from Hotel Management
Jan 6, 2017 by Hotel Monterey Kobe, Hotel Management
Dear Guest, Thank you very much for your staying at Hotel Monterey Kobe. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you had had for you hotel. We are looking forward to see you again. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Kobe city

Posted Dec 13, 2016
Good location lots of eateries, though the area gets pretty shabby at ni2, many prostitutes on the surrounding streets. An awesome kobe beef steak house just 5 minutes walking from hotel, wil definitely recommend and will go back.
Comment from Hotel Management
Jan 6, 2017 by Hotel Monterey Kobe, Hotel Management
Dear Guest, Thank you very much for your staying at Hotel Monterey Kobe. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you had had for you hotel. We are looking forward to see you again. Sincerely,
5 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your staying at Hotel Monterey Kobe. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you had had for you hotel. We are looking forward to see you again. Sincerely,
4 out of 5
by A verified traveler

pleasant hotel, great area

Posted Nov 15, 2016 on Hotels
This is an older style hotel with helpful staff and a nice layout in the room. We were very grateful that having inadvertently booked a smoking room they gave us a non smoking room on request. We found the area great, lots of places to eat and close to the station
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your staying at Hotel Monterey Kobe. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you had had for you hotel. We are looking forward to see you again. Sincerely,
4 out of 5
by A verified traveler

Nice large room. Good value for money.

Posted Nov 8, 2016 on Hotels
Nice hotel except for not being able to check in early. Able to get a smoking room. Could open window.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your staying at Hotel Monterey Kobe. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you had had for you hotel. We are looking forward to see you again. Sincerely,
4 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your staying at Hotel Monterey Kobe. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you had had for you hotel. We are looking forward to see you again. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Oct 1, 2016
Nice Hotel in a small side street. Mainly in use for weddings while we were there. Rear entrance gives access to the Ikusa Shrine. No bar and small italian style restaurant.
Comment from Hotel Management
Oct 16, 2016 by Hotel Monterey Kobe, Hotel Management
Dear Guest, Thank you very much for your staying at Hotel Monterey Kobe. We would also like to say thank you for taking your caluable tim to send us your sentiments. Wewil further endeavor fo fulfill the expectations that you had had for you hotel, We are looking forward to see you again. Sincerely,
5 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your staying at Hotel Monterey Kobe. We would also like to say thank you for taking your caluable tim to send us your sentiments. Wewil further endeavor fo fulfill the expectations that you had had for you hotel, We are looking forward to see you again. Sincerely,