Ratings based on 346 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Good service , very attentive staffs. Spacious room
4 out of 5
Recommended
for Everyone
by A verified traveler from Nagoya

A bit out of town but pleasant

Posted Mar 20, 2017
Pros: The buffet dinner and hot spring.
Cons: One of the reception staff was a bit standoffish. Others were excellent, including the buffet staff.
Location: The hotel is a 20 minute bus ride from central Kobe. There are shops immediately around the hotel in a small mall, otherwise its primarily residential
Generously sized rooms and bathrooms. Had a buffet dinner which was varied and delicious. The hot spring was quite superb being warm, peaceful and incredibly relaxing - especially if you go before they close mid-morning when its empty.
5 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Great onsen
3 out of 5
by A verified traveler

Up set

Posted Nov 27, 2016 on Hotels
The hotel was very nice and comfort But the location too far away and the Management was too poor in quantity Service just like we stay in 1star hotel Never come back again
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Sep 26, 2016
Great hotel with plenty of transportation options. Staff was very friendly and helpful.
4 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Great experience especially the onsen. Overall hotel facilities is great and room size very comfortably big. Just a bit too far from the main land so it costs a lot on commuting.
4 out of 5
by Mohan Singh

This traveler left a rating score only Posted Jul 17, 2016 on Hotels
3 out of 5
by A verified traveler

Nice view, hard beds. Staffs English is average

Posted Jul 3, 2016
Pain to get to from main city. 3 trains. Foyer looks great but thats pretty much it. Breakfast was average. Catering to the Japanese clients mostly.
5 out of 5
by MAN YIN LEO

This traveler left a rating score only Posted Jun 28, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay for weekend events!

Posted Jun 6, 2016
Pros: Loved the very soft, comfortable beds and the excellent bath/Shower rooms!
Cons: BAD WEBSITE. I'm sure it looks great on the desktop. It's a horrible experience on a smartphone. Complementary shuttle shows free, but not FREE!
Location: Japan BrickFest 2016
Visited for Japan BrickFest 2016 event at the nearby Canadian Academy. Convenient location. Interesting stores nearby.