Ratings based on 282 Verified Reviews

4.4 out of 5
95% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Excellent hotel, beautiful view

Posted Jan 8, 2017
This hotel is located near Kobe Harbourland, which has a Ferris wheel and shopping complex. Also right near Kobe Tower and maritime museum. Hotel was very impressive, friendly staff, beautiful lobby, fantastic room with balcony and amazing views from the relaxing sky bar. Would definitely come here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Most comfortable bed I had all holiday

Posted Oct 19, 2016
Pros: The staff were great
Cons: I was very happy with my stay
Great hotel, looks like the pictures show it to be, very grand and great value for money, staff are really nice and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Nice hotel beautiful view close to shopping

Posted Oct 10, 2016
Nice hotel beautiful view close to shopping. Wish there is a shuttle from hotel to airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Very nice hotel,good view good service.

Posted May 28, 2016
Pros: Nice location, nice shopping and eating places near by. Good harbour view, very convenient with free shuttle bus to main station.
Very impressed beautiful hotel. At the front of habour, nice building looks like a cruise ship. Very nice neighbourhood with shopping malls and quite of good restaurants at walking distance.
Comment from Hotel Management
Jun 23, 2016 by KMOH, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

This is hotel is in a very pretty location.

Posted May 14, 2016
The hotel is about a 10 minute walk into the city proper. We stayed with our 6 year old here, so that was a bit too far for her in the heat. The view of the port and ocean is great. If you want to be more in the thick of things, I recommend a hotel more integrated into the city. If you want some peaceful views and to feel a bit more special. This is a great hotel for that.
Comment from Hotel Management
Jun 21, 2016 by KMOH, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Resort style with Nice view of Kobe habour

Posted Apr 26, 2016
Value for money. Not conveniently located even though hotel supplied free shuttle bus service. Great hotel for a quite harbour setting. The location can be positive or negative depends on your style of holiday.
Comment from Hotel Management
Jun 20, 2016 by KMOH, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Apr 15, 2016
Got a great room with view of the harbor. Room had a balcony. Comfortable bed.
Comment from Hotel Management
Jun 21, 2016 by KMOH, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing hotel by the port

Posted Apr 4, 2016
Concierge didn't speak great English and was not as knowledgable as you would expect, for example had no idea of taxi fare to the local airport. Room could do with a new carpet, bathroom nice, kids loved being able to access YouTube on TV in room. Annoying to pay to use the pool, but this is one charge for your whole stay. The jacuzzis were not working and the pool is very hot. Even more annoying that you pay a hefty per person charge to drink in the sky bar - so costs about £17 for two to visit before you've evens had a drink. Free shuttle bus to station was useful. Breakfast was great, and view from our room lovely. Easy to spend a day in the area local to the hotel. Expensive overall.
Comment from Hotel Management
Sep 7, 2016 by KMOH, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago IL

Beautiful hotel!

Posted Jan 21, 2016
Hotel is not convenient for going to town or leaving the hotel at all. The bar in the hotel is remarkably expensive so that wasn't a viable option. Also, you have to pay a separate fee to use the pool facilities. I would have thought that for room cost it would be included.
Comment from Hotel Management
Jun 20, 2016 by KMOH, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Comfortable, spacious hotel with great views

Posted Jan 19, 2016
Pros: The room and the view from the room.
Cons: Maybe inform guests in advance about the free shuttle bus service.
Location: 15 mins walk to either Harborland or Chinatown, further 5 mins to either Kobe or Motomachi stations. Free shuttle bus to Sannomiya.
The hotel location was a bit far from any public transport, it's about 15-20 mins walking distance to the closest train stations, not ideal when you have luggages and/or kids. BUT, the hotel provides free shuttle bus services from (and to) Sannomiya station every 15 mins or so, and additionally from (and to) Shin-Kobe station on weekends. You need free tickets from the concierge when boarding from the hotel to the city (but not the other way). The location is at the tip of Meriken Park "peninsula", there's not much there but it's 10-15 mins walk to the Harbourland complex (Mosaic, Umie, etc), and a further 5 mins to Kobe station. The view from the room was excellent. Our room was very spacious, nice, and clean. It's a bit on the older side, but still acceptable. The beds were comfortable and the amenities were good. There was an event (firefighter show?) happening at Meriken Park one morning during our stay so it was a bit noisy then, but otherwise quiet and peaceful. There's an indoor pool in level 5 which we didn't get to use.
Comment from Hotel Management
Jun 20, 2016 by KMOH, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.