Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

リーズナブル

Posted Aug 24, 2015
Pros: 総合としては70点くらいです。
Cons: チェックインが10時頃と遅くなり子供が座席で寝てしまい、駐車場が遠かったので部屋にだっこで連れて行くまでの間、車寄せ近くに止めたいとお願いしたら断られました。結局子供を起こすことになってしまいました。スペースも十分にあり、他の客への迷惑の可能性も低いと思われる状況でした。改善の余地があると思います。
Location: 大阪府内へは下道で1時間弱ってところです。USJなどへのアクセスにはよいかと思います。
家族5人で利用しましたが、宿泊のみを目的にかんがえた場合、よいホテルだと思います。 今回は、キッザニア甲子園の2部で9時までしっかり遊んでからのチェックインでした。 甲子園からは45分くらいだったかと思います。 コストパフォーマンスは高いと思います。
5 out of 5
Recommended
for Everyone
by A verified traveler from 大阪府

神戸旅行に利用しました

Posted Aug 22, 2015
朝食付プランにしましたが夜のバイキングも追加で利用しました。スタッフの対応やお店の雰囲気も子連れには利用しやすかったです。部屋も広くて快適でした
3 out of 5
by A verified traveler from 関西

掃除が行き届いてない

Posted Aug 20, 2015
スタッフの応対は良く、部屋も良かったんですけど、トイレの便座が座る度に左にずれる。部屋も前の人のゴミが何個も出てくるので、すみずみまで確認してないな~と感じさせられました。大変かもしれないけど、キチンとベッド下やイスの下もみてください。 未開封のペットボトルやサロンパス出てきたら、気持ち悪いです。
5 out of 5
Recommended
for Everyone
by A verified traveler from Republic of Korea

고베 포르토피아 호텔

Posted Aug 19, 2015
Pros: 다른 일본 호텔에 비해 넓은 객실, 직원 응대, 객실 상태, 전망
Cons: 룸 컨디션을 지금처럼 잘 유지해 주셨으면 합니다.
Location: 이케아, UCC 커피박물관, 과학박물관, 고베 월드기념홀이 있고 식당가나 드럭스토어, 편의점은 거의 없어 산노미야로 가야 하므로 휴식을 목적으로 하시는 분이 가시면 좋을 듯 합니다(호텔 수영장이 있습니다).
포트라이너 안에 있는 회장을 방문하기 위해 가장 인접한 호텔을 찾았는데, 고베공항과도 가깝고, 다른 일본 호텔에 비해 넓고 쾌적한 환경, 직원 응대, 객실 청결도와 침구류 등 비교적 저렴한 가격에 고급 호텔을 찾은 느낌이라 매우 만족했습니다. 다만 산노미야 등 고베 시내와 거리가 있어 고베의 다른 곳을 찾으신다면 외진곳에 있다는 느낌을 받으실 수도 있습니다.
4 out of 5
Recommended
for Everyone
by A verified traveler

Large twin room

Posted Aug 12, 2015
Beautiful hotel though the decor is a little dated. We stayed in a twin room and were very surprised at how large the room was (especially compared to the usual Japanese hotel room). Everything was very clean. The only thing was the air conditioner was very weak for the size of the room so even with it on high, the room didn't really cool off which isn't great during a hot Japan summer.
3 out of 5
by A verified traveler

Posted Aug 3, 2015
Staffs are very kind but room is not that good. Particularly bathroom
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and spacious hotel

Posted Jul 30, 2015
Nice and helpful staff! The hotel is clean and spacious and this is my second time stay in this hotel. I will choice it again if I stay in Kobe!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunshine Coast QLD Australia

Great hotel close to shopping & transport

Posted Jul 20, 2015
Second time I've stayed here, really nice hotel with great staff. It's very close to the Port Liner train and also has a free bus every 20 min to take you to the great shopping & dining hub of Sannomiya where u can jump on a JR train to anywhere.
5 out of 5
Recommended
for Everyone
by A verified traveler from 関西

サプライズな広さと清潔感のあるインテリア家族4人大満足。

Posted Jul 13, 2015
4階角、お部屋は180度窓夜景+シービューのリビングダイニング、寝室2室ベランダ有り、これも広い。洗面室、トイレ、シャワーバスと サブ洗面室、トイレが付く。アメニティのロクシタンが人数分有り。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
The room is quite comfortable with a balcony and good view. Shuttle bus service is good and the drivers are nice and helpful.