Excellent - but hefty charge for early arrival
Posted Oct 27, 2016 on Hotels
Excellent hotel. Had an executive room, which gave access to the executive lounge where it was possible to have breakfast, tea, drinks throughout the day in a very nice and quiet setting. My only complaint was that I arrived at 10:30am and asked whether it would be possible to access the room. They said yes, as long as I paid a fee which was almost the cost of an entire day. Could not believe it - by the same token they should give a discount if one arrives late in the evening..... In my view either the room is available (in which case they should not charge for it) or it is still occupied (in which case one waits for it). Pity, because otherwise the hotel was excellent, although certainly not cheap.