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Get an overview of this hotelLuxury Bentencho hotel in Kobe City Centre with 3 restaurants

Popular property highlights

Free WiFi
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff
Concierge services

Location

Located in Kobe City Centre, this luxury hotel is within a 5-minute walk of Kobe City Museum, Higashi Yuenchi Park, and Sannomiya Shrine. Kobe City Hall and Onohachiman Shrine are also within 10 minutes.

Hotel Features

This hotel features 3 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference center, and self parking.

Room Amenities

All 116 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and flat-screen TVs with digital channels. Guests will also find refrigerators, minibars, and room service.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This luxury hotel also offers a health club, spa services, and a terrace. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • 24-hour front desk 
  • Conference space 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 8 
  • Year Built 2010 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Total number of rooms - 116 
  • Number of floors - 17 
  • Wedding services 
  • Number of buildings/towers - 1 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Connecting/adjoining rooms available 
  • Private bathroom 
  • Designer toiletries 
  • Desk 
  • In-room climate control (air conditioning) 
  • Bidet 
  • In-room safe (laptop compatible) 
  • Digital TV service 
  • Premium bedding 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • Iron/ironing board (on request) 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • Room service (limited hours) 
  • Down comforter 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

The House of Pacifc - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

J.W. Hart - This bar serves light fare only.

Sushi Kanbe - This sushi bar specializes in sushi and serves lunch and dinner.

Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available.

J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Spa Services

  • Prenatal massage 
  • Reflexology 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 3 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6500.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No cribs (infant beds) available
Debit cards not accepted
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 3520 for adults and JPY 1760 for children (approximately)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Oriental Hotel Kobe
  • Oriental Kobe

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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