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Reviews of JC Residency

3 out of 5
JC Residency
Convent Road, Naidupuram, Kodaikanal, Tamil Nadu

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anantharaman

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property should be rated below 3 star. Very poorly maintained rooms and very pricey restaurent rates.
Stayed 2 nights in May 2023
Response from Jayaraj- General Manager on Jun 22, 2023
Mr.Anantharaman ,We thank you for your valuable feedback.We will definitely look into this issue and upgrade ourselves.Please give us a change to take care of you in the near future.Jayaraj- General Manager

4/10 Poor

George

Stayed 2 nights in Jan 2023

6/10 Okay

PREM KUMAR

Traveled with family
Disliked: Staff & service, property conditions & facilities
Service not worth the price
Staff are friendly but not prompt in service. This includes the reception and room services. I booked a Royal Suite and all I got was towel and shower cap. So no amenities are provided. You request for drinking water or maintenance and you are obliged to remind them several times yourself. Ask for the complimentary 2 bottles of tap water and you get only one after an hour. Location is ok, the varieties at the buffet breakfast are satisfactory. Please avoid the farthest rooms from reception since WiFi won’t be available. Overall for the price paid, the service is not up to the mark. For the same price I can expect a 5 star treatment in metro cities.
Stayed 2 nights in May 2022

10/10 Excellent

hariharan

Stayed 3 nights in Dec 2021

2/10 Terrible

palanivel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Raised a compliant with expedia about not providing any amenities and cost is so high
Stayed 2 nights in Dec 2021

4/10 Poor

Durai

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s bad and terrible experience, rooms are filled with fungus and bad smell in the room. Towels are not cleaned. Room ceiling was pealing on and paint was falling down. Floor cleaning was done after the check in. Not recommend for family and businesses trips. Room heaters are not free, it’s paid service in a hill station. All request was responded after numerous reminders.
Stayed 1 night in Dec 2021

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property with Great Gardens....
was on a short trip to kodaikanal, and happened to stay at the JC Residency, it is a beautiful property with Amazing gardens, the property is built like a resort, and the Rooms are spacious , clean and has an old world charm to it... the restaurant serves a Decent Breakfast, and the alacarte items are tasty. the gardens have been maintained beautifully, and we had the campfire on one of the days. the staff here is very polite and hospitable, and a special mention to Jaya from the front office and Viyas from the restaurant who made our stay even more comfortable. overall a great Property, and would love to come back and stay again.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Environment place
Awesome place to stay and it suits all age people to stay there and relax . children play area is good and located under a hill looks like , that's great . Thank you
Stayed 2 nights in Jun 2018
Response from Manivannan on Jul 10, 2018
Dear Sir/Madam, Thank you for your valuable ratings and feedback on Expedia.com. We are Glad to enjoyed your stay,play area,location & View from room. This will be a big motivation to our entire JC Residency Kodaikanal Team.We are looking forward to your next visit to our hotel. With warm regards, Manivannan

8/10 Good

Subrata

Disliked: Room comfort
Stayed 4 nights in May 2018
Response from Jaswanth on Jun 22, 2018
Dear Mr.Subrata, We thank you for your valuable feed back.Glad that you enjoyed your stay with us at JC Residency Kodaikanal.We hope to see you soon @kodaikanal in the near future. Have a great day. Jaswanth

6/10 Okay

Bala, Hyderabad

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good hotel and clean rooms
Hotel is good and rooms are clean. Staff is not that helpful.
Stayed 2 nights in May 2018
Response from Manivanan-GM on May 29, 2018
Dear Mr.Bala, We thank you for your valuable feedback.Walking distance from the hotel is Chettiar park, Kurunji andavar temple and jain temple.Were sorry that our staff were not that helpful.We will brief them about the same and rectify the same. Looking forward to welcoming you again to JC Residency Kodaikanal. With best regards, Manivannan..

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manivannan -General Manager on Jul 10, 2018
Dear Sir/Madam, Thank you for your valuable ratings and feedback on hotels.com. We are glad you enjoyed your stay with us This will be a big motivation to our entire JC Team.Were eagerly looking forward to welcoming you to JC Residency Kodaikanal. With warm regards, Manivannan

8/10 Good

Chris, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decent hotel
Stayed for 2 days on tour of Tamil Nadu and Kerala, good location, courteous staff and clean rooms, only drawback is they don't have single beds in rooms so its a little inconvenience for people who don't want to share he bed
Response from Manivannan-General Manager on Jul 10, 2018
Dear Sir/Madam, Thank you for your valuable ratings and feedback on hotels.com. We are glad you enjoyed your stay with us,Since kodaikanal is mostly a leisure destination we don't have twin beds, but we will definitely take up your concern with the management. This will be a big motivation to our entire JC Team.Were eagerly looking forward to welcoming you to JC Residency Kodaikanal. With warm regards, Manivannan

8/10 Good

Kanishka Acharya, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special mention of the good & courteous service from Sidhu,Preethi,Muneesh,Anbu,Jaya & Vinod and the GM Mr.Jacob. Good clean rooms with friendly service.
Response from Manivannan- General Manager on Jul 10, 2018
Dear Sir/Madam, Thank you for your valuable ratings and feedback on hotels.com. We are glad you enjoyed your stay with us. This will be a big motivation to our entire JC Team.Were eagerly looking forward to welcoming you to JC Residency Kodaikanal. With warm regards, Manivannan

8/10 Good

AVINASH K, TIRUPPUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
Enjoyed the stay ...
Response from Manivannan- General Manager on Jul 10, 2018
Dear Sir/Madam, Thank you for your valuable ratings and feedback on hotels.com. We are glad you enjoyed your stay with us & our clean atmosphere. This will be a big motivation to our entire JC Team.Were eagerly looking forward to welcoming you to JC Residency Kodaikanal. With warm regards, Manivannan

10/10 Excellent

Chalam, Vizag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was a good experience and we enjoyed our stay at Kodai
Response from Manivannan-General Manager on Jul 10, 2018
Dear Sir/Madam, Thank you for your valuable ratings and feedback on hotels.com. We are glad you enjoyed your stay with us. This will be a big motivation to our entire JC Team.Were eagerly looking forward to welcoming you to JC Residency Kodaikanal. With warm regards, Manivannan.

8/10 Good

John, UK

Liked: Cleanliness, staff & service, room comfort
Spacious rooms, classic structure
A pleasant stay. Enjoyed walking everywhere.
Response from Manivannan-General Manager on Jul 10, 2018
Dear Sir/Madam, Thank you for your valuable ratings and feedback on hotels.com. We are glad you enjoyed your stay with us, we have upgraded our internet to all rooms through wi-fi and you have the advantage of siting in your room and browsing the internet. This will be a big motivation to our entire JC Team.Were eagerly looking forward to welcoming you to JC Residency Kodaikanal. With warm regards, Manivannan

10/10 Excellent

sagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manivannan-General Manager on Jul 10, 2018
Dear Sir/Madam, Thank you for your valuable ratings and feedback on hotels.com. We are glad you enjoyed your stay with us This will be a big motivation to our entire JC Team.Were eagerly looking forward to welcoming you to JC Residency Kodaikanal. With warm regards, Manivannan

8/10 Good

utham, Cochin, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JC Residency - Kodai - comfortable stay !
The location is a bit away from the Lake area . But the surroundings are quiet and serene. The room is clean and spacious .The garden is a nice one with beautiful flowers. There is a play area for kids. The pet birds add to the attraction and fun. The food is warm and delicious. The service has been good. We had a comfortable stay .

6/10 Okay

Aldo, France

Liked: Staff & service, property conditions & facilities
Dans l'ensemble acceptable