Ratings based on 232 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati, oh

Clean and comfortable

Posted Dec 8, 2017
Room was clean and beds very comfortable! Hotel staff was extremely welcoming and friendly!
3 out of 5
Recommended
for Families
by A verified traveler

Nice and quiet hotel close to shopping also

Posted Dec 1, 2017
Pros: Quiet and close to attractions and shopping.
Cons: Mattresses were too hard. Pillows too soft not firm enough.
Location: Pigeon Forge is not too far from here and there are tons of things to do there. Good restaurants not far from here either.
We stayed two nights at this hotel. Breakfast was awesome. Omelets, meats and fruit and waffles and coffee with the "good"creamers! This is one thing we have to have! Good hot breakfast~ Shopping is conveiently close to the hotel. The only bad thing is hotel pool was outside and they didn't have a hot tub. My kids were dissapointed about that. The pillows were too soft and the mattress was hard. Other than those two things the hotel was pretty decent!
5 out of 5
by Sandra

This traveler left a rating score only Posted Sep 9, 2017 on Hotels
5 out of 5
by Steve

Very happy and amazing service

Posted Aug 29, 2017 on Hotels
Great service. Had an issue with the shower floor and the tv. The associate walked me up to a new room and made sure I was satisfied
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2017 on Hotels
5 out of 5
by Joseph

This traveler left a rating score only Posted Aug 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Nice Hotel!

Posted Aug 23, 2017
Pros: Very clean. Staff was very accommodating.
Cons: Add a hot tub.
Very nice hotel. It was comfortable and clean. Only comment was that I wish it had a hot tub.
4 out of 5
by Randy

This traveler left a rating score only Posted Aug 22, 2017 on Hotels
4 out of 5
by Jacki

This traveler left a rating score only Posted Aug 2, 2017 on Hotels
5 out of 5
by Julie

This traveler left a rating score only Posted Jul 30, 2017 on Hotels