Ratings based on 399 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler

QUIET COMFORTABLE CLEAN AFFORDABLE

Posted Oct 9, 2017
Pros: clean quiet affordable
Location: sevierville and Pigeon Forge are minutes away
The only downside is that if you are in need of places withing walking distance, you may have issue. But the hotel itself if fine.
Comment from Hotel Management
Oct 10, 2017 by General Manager, Hotel Management
Thank you for your positive rating of Holiday Inn Express and Suites Kodak! Providing our guests with a pleasant stay at an affordable rate is our goal, and we're thrilled to have achieved that. While we're sorry that local attractions weren't quite within walking distance, we hope it was helpful being a few minutes away from Pigeon Forge and Sevierville. Your kind compliments are much appreciated. We're glad our clean, comfortable, quiet accommodations met your expectations, and we'd love to host you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Murrells Inlet SC

Nice hotel

Posted Aug 29, 2017
Pros: The room was nice, clean and comfortable.
Cons: The breakfast was not as good as other Holiday Inn's. Ran out of food and had to ask k them to make more. In my opinion this should not happen.
Location: Safe location with several restaurants nearby.
Right off the highway, clean, safe and spacious. Stayed one night on our way home. The area in front of the entrance was roped off I assume for repairs. The wifi was fast.
Comment from Hotel Management
Aug 29, 2017 by General Manager, Hotel Management
Dear Teri, Thank you for choosing the Holiday Inn Express and Suites Kodak for a stopover on your way home! We are glad that we could provide the clean, comfortable, and spacious accommodations that you needed. We know how important quick wifi is, so we're glad to hear that it was working well! It is unfortunate to hear that our breakfast did not reflect our typical high standards in service, and we apologize. Stop by again on your way through town and let us make it up to you with an even higher quality stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Posted Aug 24, 2017
Clean rooms with mini fridge and microwave. Very comfortable bedding!
Comment from Hotel Management
Aug 25, 2017 by General Manager, Hotel Management
We are happy to receive your positive review and appreciate you taking a moment to let us know about your stay. We are glad that you found your accommodations to be clean and well equipped with a mini fridge and microwave for your convenience. We are pleased to know that you liked our fresh and soft bedding and were able to get a good night's sleep. We are thankful for your feedback and hope we see you on your next visit to Kodak.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Hotel was great Staff great 50 characters I must put down That's a pain Too much to ask
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
Thank you for choosing Holiday Inn Express and Suites Kodak and for your five-star recommendation! We're glad you enjoyed your recent stay with us. Come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room with a great price

Posted Jul 19, 2017
Convenient location, clean room. Would recommend for family stay
Comment from Hotel Management
Jul 21, 2017 by General Manager, Hotel Management
Reviews like this are always a pleasure to read! Thank you so much for taking the time to let us know that our convenient location, as well as our clean and comfortable rooms, delivered a great experience during your stay. We appreciate your recommendation and hope you will come back to see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Pigeon Forge, Tennessee.

Posted Jul 5, 2017
This hotel was very clean and kid friendly. The hotel staff made us feel right at home. Location of the hotel was good enough to get to Pigeon Forge and Gatlinburg in a reasonable time. Besides, we got to get in a lot of sightseeing along the way.
Comment from Hotel Management
Jul 6, 2017 by Apitts, Hotel Management
Thank you so much for staying with us and providing feedback. We hope you enjoyed the many awesome sights our area has to offer and we hope to see you again soon!
5 out of 5
by Eric

Great place to stay.

Posted Jul 2, 2017 on Hotels
Family was in town and stayed for a Smokies baseball game. Our room was clean and comfortable. The breakfast was very good as well.
Comment from Hotel Management
Jul 6, 2017
Thank you so much for staying with us and for your feedback. We hope your family enjoyed the game and we hope to see you again soon!
5 out of 5
by joanne

Posted Jun 29, 2017 on Hotels
Best low cost hotel I've stayed at. Very clean! Great staff. Comfortable. Convenient.
Comment from Hotel Management
Jul 1, 2017
Thank you for the 5 star rating and the feedback.
5 out of 5
by April

Posted Jun 29, 2017 on Hotels
Comment from Hotel Management
Jul 1, 2017
Thank you for the 5 star rate!
5 out of 5
by A verified traveler

HI Kodak

Posted Jun 24, 2017 on Hotels
Very comfortable and quite reasonable compared to other places in the area.
Comment from Hotel Management
Jun 26, 2017
Thank you so much for your feedback. We hope to see you again soon!