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The hotel was located outside of pigeon forge, which we appreciated as it helped to avoid major traffic. It was in a quiet area and the staff was very friendly.
The staff made me feel safe. Called me by name, ask if my room was satisfactory. Noted lots of families staying, very comfortable.
The hotel was nice and the staff and check in was very prompt. The staff was friendly and the rooms were clean. Definitely recommend staying here. The only negative here is if you get put in a room by the lobby it can get loud at times. Even late at night.
Hotel needs updates, but it actually looks like they are making an effort to do so. The back and side of the hotel are stacked with old mattresses, old washing machines, scrapped furniture, etc, so it looks like they are replacing things, but it really is trashy outside. Bed and room were very clean ...
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