Lobby

Reviews of Best Western Kodiak Inn

3 out of 5
Best Western Kodiak Inn
236 W Rezanof Dr, Kodiak, AK

Reviews

8.0

Very Good

Rating 10 - Excellent. 123 out of 322 reviews" "
Rating 8 - Good. 117 out of 322 reviews" "
Rating 6 - Okay. 49 out of 322 reviews" "
Rating 4 - Poor. 24 out of 322 reviews" "
Rating 2 - Terrible. 9 out of 322 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

red k

Liked: Cleanliness, staff & service, property conditions & facilities
Only place worth staying at in Kodiak if you want to be downtown
Stayed 3 nights in Mar 2024

6/10 Okay

Salwan

Business traveler
Liked: Staff & service
Disliked: Amenities
The hotel is in great location and one of the convenient places on the island. It’s a noisy place since they have a restaurant there and room’s walls are thin. You can hear people in the rooms above and next to you.
Stayed 3 nights in Feb 2024

8/10 Good

Jane

Stayed 1 night in Feb 2024

10/10 Excellent

Mondee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and well maintained. It’s not newly remodeled but it’s attractive and feels very clean with a friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Nathan

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Best Western Kodiak Inn on Dec 18, 2023
We apologize you did not have a good experience with us, and we hope to improve in the future. You can contact us directly for issues, if we might be able to correct them for you.

10/10 Excellent

Tye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2023
Response from Best Western Kodiak Inn on Dec 18, 2023
Thank you for staying with us and we are glad you enjoyed your stay! We hope you visit us again soon.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Winni, Elko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Nov 2023

4/10 Poor

Leslie

Stayed 1 night in Nov 2023
Response from Best Western Kodiak Inn on Dec 18, 2023
Leslie,We are sorry to hear you did not have a good experience during your stay. Please let us know how to make it better. Thank you.

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
The room was 80 degrees and wouldn’t cool down unless I left the door open
Stayed 1 night in Nov 2023
Response from Best Western Kodiak Inn on Nov 10, 2023
We apologize for the excessive temperature of your room, and we will work with the local heating company to fix the issue.

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a handicapped room although not handicapped - room 121. It’s a bigger room that is actually better than a standard room so request if available. Less than 10 minutes to Kodiak airport Has free breakfast
Stayed 1 night in Nov 2023

2/10 Terrible

Angela

Stayed 1 night in Nov 2023
Response from Best Western Kodiak Inn on Nov 27, 2023
We are sorry you did not have a good experience at the hotel. Potentially you can reach out directly to management to address what issue you had so we can work to correct it. Thank you.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is older but in good shape
Stayed 1 night in Oct 2023

2/10 Terrible

Douglas

Stayed 2 nights in Oct 2023
Response from Best Western Kodiak Inn on Nov 20, 2023
We are sorry you did not have a good experience with us, and I hope you were able to discuss the issues you had with the front desk. We hope any future stay in Kodiak will be a better one for you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Estella

Business traveler
Liked: Amenities
Best place to stay in Kodiak.
Stayed 2 nights in Oct 2023

10/10 Excellent

Wayne

Stayed 1 night in Oct 2023

4/10 Poor

Devin

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was advertised as two beds and a sofa bed in the room. So we had three of us for three beds but once we arrived at the hotel they didn’t want three people to a room. That’s false advertising and we just got done with a 6 hour drive and it’s 12 am. So Instead I am currently outside your hotel having to sleep in my truck and it’s even the hotel I paid for. But I feel bad and embarrassed since I told everyone they would have a bed tonight because I reserved the bigger three bed capable room. Anyways thanks for nothing best western and the three of us will not be attending your hotel stay or recommending it anytime in the near future.
Stayed 1 night in Sep 2023
Response from Best Western Kodiak Inn on Sep 17, 2023
Devin, I apologize but I don’t think you stayed at the Best Western Kodiak Inn. We are on an island and only accessible by a one hour plane or 9 hour ferry ride, and we do not have three bedded rooms to offer. I am sorry you had problems with your stay at a Best Western. Thank you.

2/10 Terrible

Phillip

After I arrived at the airport I called the hotel to ask for the shuttle. I gave my name to the clerk I spoke with. Once I got my baggage I walked outside to see the shuttle drive by without even stopping. I waited so long that the airport staff were locking up the airport doors for the night. When the shuttle returned to pick me up I was the only person standing outside. The driver couldn’t even explain why he left without me because he didn’t speak english. You guys suck.
Stayed 1 night in Sep 2023
Response from Best Western Kodiak Inn on Sep 17, 2023
Phillip, We are so sorry the van driver did not pick you up on the first go round at the airport. Out apologies you had to wait until he came out the second time.

10/10 Excellent

Sandra

Stayed 1 night in Aug 2023

8/10 Good

henry, Modesto

Traveled with family
Liked: Amenities
Comfortable and clean
Stayed 1 night in Aug 2023

10/10 Excellent

Allison Alma, Brainerd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location for all the convenience of downtown. One of the best restaurants in town.
Stayed 7 nights in Aug 2023

8/10 Good

Joan

Traveled with partner
Liked: Staff & service, amenities
We had to take our luggage up and down flight of stairs by ourselves. We are in our later seventies. A CA HALLENGE and cracked one piece of luggage near the wheel bumping it up the steps.
Stayed 5 nights in Jul 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cookies
Stayed 4 nights in Aug 2023

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Great place to stay in the center of Kodiak Island. Good food and comfortable rooms. Lots of hot water.
Stayed 1 night in Aug 2023

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and harbor. Nice friendly staff. Easy transportation from airport.
Stayed 1 night in Aug 2023

8/10 Good

james

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mathew

Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Paul n

Traveled with partner
Liked: Cleanliness, staff & service
From the moment we arrived, everyone greeted us with warmth and a wonderful smile. The staff in the continental breakfast area, provided fast and friendly service. To quote a mentor to me in the hospitality industry, “People, make people happy”, and the staff was certainly the definition of that motto. The parking was a bit of a hassle, had to park on the street,
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and the desk staff were great!
Stayed 1 night in Jul 2023

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emerald island ❤️
Our stay on Kodiak Island was truly wonderful. We love the island, and hope to be able to return in the near future! We have traveled all around Alaska for the past month, and Kodiak island has stolen our hearts.
Stayed 3 nights in Jul 2023

4/10 Poor

HONG AN

Traveled with group, Traveled with family
Due to weather change we have to fly to anchorage instead so we loose the payment for this hotel night.
Stayed 1 night in Jul 2023
Response from Best Western Kodiak Inn on Jul 17, 2023
Thank you for your correspondence. If you had called us or Expedia that day to cancel due to weather, we would have cancelled the reservation at no fee as we know all too well how weather can be in coastal Alaska. We did not receive a call, and we held the room with the credit card guarantee that day. Unfortunately, no one showed up and the room was charged for a No-Show. We are sorry you are unhappy in regards to the room reserved.

10/10 Excellent

Donald, pacific grove

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!
Stayed 4 nights in Jul 2023

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

TIMOTHY ALLEN

Stayed 4 nights in Jun 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Cara

Traveled with partner
Liked: Staff & service
Hotel staff was friendly and helpful. Hotel could use somr tlc, it was clean but neefed some repairs ie grout in bsthroom was missing
Stayed 1 night in Jun 2023

10/10 Excellent

ronald, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Great location; dining was great. Would definitely stay again.
Stayed 2 nights in May 2023

2/10 Terrible

Alfred

Stayed 2 nights in May 2023
Response from Best Western Kodiak Inn on May 24, 2023
Alfred, We changed your arrival date to what you intended instead of what was booked through Orbitz, and the amount charged will go towards this future stay. We are sorry there was difficulty with your reservation.

4/10 Poor

Kyle

Liked: Cleanliness
Disliked: Amenities
Restaurant was closed for the night when was told at check in that it was opening at 4:30pm. I may have changed reservation plans knowing there was no restaurant service.
Stayed 1 night in Apr 2023
Response from Best Western Kodiak Inn on May 4, 2023
We are very sorry the restaurant was not open that night. We are open almost every night year round, but we did close on this Sunday. We apologize for the inconvenience.

10/10 Excellent

Rebecca

Stayed 2 nights in Apr 2023

8/10 Good

Andrew

Business traveler
Liked: Staff & service
Great view of the harbor.
Stayed 2 nights in Apr 2023

8/10 Good

William

Liked: Staff & service, amenities
I have stayed at this hotel off and on for about 15 years. It is time for Best Western to make an effort to upgrade the rooms to modern standards. The staff was helpful at check in.
Stayed 1 night in Mar 2023

6/10 Okay

Sherry

Liked: Staff & service
This building needs to be updated. There was water damage in the shower, and my sheets had tears in them. There was a tournament there and I had loud students above me. You v could hear everything. The hallway smelled like salmon. I like the location and the chart room but dining area was closed due to short staff. Their free breakfast is very good.
Stayed 2 nights in Mar 2023