Ratings based on 5 Verified Reviews

2.6 out of 5
60% of guests recommend
1.8 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Great Hotel, Expedia sucks.

Posted Mar 12, 2015
Pros: The people here is friendly and amazing. Quiet environment, 5 minutes walk to the beach.
Cons: The toilet. Very old. The floor, very old too.
Location: It's quite far from Haad Rin to be honest. If you going for the FULL MOON PARTY, please choose a nearer hotel. If go for leisure, the hotel is fine.
We reached there on Full Moon party 5.3.2015. The hotel told us that Expedia did not send them confirmation for our stay. End up we have to dig out extra thai baht to pay for our stay and get a refund directly when we are back. This is just ridiculous as a prominent company like Expedia will mess things up. We tried to call the hotline on the same date but error and nobody answered. This is really disappointing. We managed to get out refund though after we were back home. But second chance Expedia, is a no! But hotel is a yes, cause the staff and the owner there is very friendly. They are attentive and helpful when we are stranded with this. I even heard from the staff saying that Expedia did that quite frequently. Some guests got that experience as well before us. Terrible!
1 out of 5
by A verified traveler from Aachen

dirty-dirty-dirty

Posted Jul 26, 2014
Pros: nothing
Cons: ...
Location: climbing up the hill to reach your room
we quit the hotel after 1 night, because it was neither nice nor clean.
1 out of 5
by Carlo from phuket

Horrible experience

Posted Feb 18, 2014
An awful place, anybody with some common sense should stay away from it. I booked a bungalow 4 nights for 2 people and they never actually give us a bungalow. Every morning the manager , which is a rude and violent 25 years old kid had a different reason for not giving us a place. We ended up sharing the bungalow with an Australian guy. They never came to clean the room in 4 days, even after asking them. They even asked for more money because the bungalow was a double, and I obviously refused to pay the full amount, saw the manager walk in the bungalow and half an hour after the poor Australian guy reported his phone was stolen, can you believe it! On top of everything they charged us for breakfast even though the website clearly states that it is included, what a ripoff .
4 out of 5
Recommended
for Everyone
by Inès from paris

Hotel Accueillant

Posted Feb 7, 2014
Pros: La piscine et les cocktails fait maison.
Cons: La salle de bain et la blanchisserie
Hotel familial et charmant, les bungalows sont spacieux et confortables seul point négatif la salle de bain assez vétuste. Le personnel est aux petits soins, les équipements sont satisfaisants. Nous avions un bungalow avec vue sur la piscine. Le calme qui règne dans ce complexe permet un repos total. Cadre paradisiaque avec la plage accessible directement depuis l'hôtel à seulement 1min a pied. L'hôtel offre de nombreux services tel que la location de scooter qui est indispensable pour se déplacer sur l'île. Des excursions sont proposées aux clients. Le pôle restauration est de très grande qualité. Le seul point négatif est la blanchisserie, en effet nous avons confié nos vêtements pour les nettoyer nous les avons récupérer plus petit qu'au départ, et l'hôtel ne nous a proposé aucune solution à part celle d'appeler la police, ce qui nous a rendu furieux.
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel ideal pour repos

Posted Apr 1, 2013
Pros: l'accueil
Cons: la propreté
Location: à quelques pas de la plage et au calme, fantastique pour des vacances reposantes!
Nous sommes restés une semaine de plus car l'accueil et le décor y sont très agréables. Le seul point négatif: la propreté! Sans être une grande maniaque, les sanitaires ne sont pas au top ! A part ça, je recommanderai sans problême ce resort pour tout le reste!