On the beach
Check availability

Reviews of Chaweng Regent Beach Resort

4.5 out of 5
Chaweng Regent Beach Resort
155/4 Chaweng Beach, Koh Samui, Surat Thani

Reviews

8.4

Very Good

Rating 10 - Excellent. 456 out of 1001 reviews" "
Rating 8 - Good. 368 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds , clean and friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven, Venice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful place to stay! Our room was spacious, steps to the beach, both property pools, and the restaurant. The property has wonderful walking paths through lush vegetation and the koi ponds are terrific water features. There is a small but very functional gym and many relaxing settings to kick back and relax. This hotel exceeded our expectations and we will definitely be booking again for our next Koh Samui trip.
Stayed 4 nights in Feb 2024

10/10 Excellent

Atir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2024

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast clean nice grounds all good
Stayed 2 nights in Jan 2024

10/10 Excellent

christopher

Traveled with partner
Liked: Cleanliness
Friendly staff, clean facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Rosy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent 👍
Stayed 5 nights in Jan 2024

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very clean. Staff very happy and helpful.
Stayed 2 nights in Jan 2024

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a deluxe beach view room and it was lovely waking up to the sound of the ocean. Staff are brilliant and property itself is lovely. The only (minor) negatives are that the bars close at 2300 - even an extension to 0000 would have been nice. Also, the last shuttle into Chaweng beach is at 1900. Again, if that ran a little later, that would be great. You can walk into Chaweng in about 15-20mins though. Food was very good and beds very comfortable.
Stayed 3 nights in Jan 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

ZHOU, HONG KONG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here many times in the past years, this is the most memorable and exciting one that I experienced
Stayed 8 nights in Dec 2023

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort - the staff are very attentive and helpful and made our stay relaxing. While all staff were excellent, F was particularly friendly and made our stay memorable. Great team at Chaweng Regent! Thank-you!
Stayed 8 nights in Nov 2023

8/10 Good

Swain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful; great central location; staff were incredible. The room was well appointed. Breakfast was wonderful!!
Stayed 5 nights in Oct 2023

10/10 Excellent

Nathan David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 7 nights in Sep 2023

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service
Go elsewhere
Very disappointing for so many reasons, mainly a total lack of customer service. There are far better hotels in Chaweng in this price bracket.
Stayed 4 nights in Sep 2023
Response from Chaweng Regent Beach Resort on Oct 4, 2023
Dear Christopher,We thank you for leaving a review. As guest satisfaction is our utmost priority, it seems that we have dropped the ball on this occasion. Though you were dissatisfied with your stay, for which our sincerest apologies, we cannot see in detail in which areas we failed. Please feel free to contact us by email if you wish to share in which areas we need to improve.Once again our apologies.Best regards,Chaweng Regent Beach Resort

10/10 Excellent

UMEMIYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, excellent, quiet but centric location. Some of electric outlet were loose. Can be improved.
Stayed 5 nights in Sep 2023

10/10 Excellent

Wee Teck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Premier Room, it is huge but they did not good use of the space, so the whole room feels big and empty (didnt sleep well for the first 2 nights because of mosquitos). suggest to book the normal room instead. did not receive discount on F&B too. overall still recommend this hotel because of location and efficient staffs
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 8 night stay at the Chaweng Regent. Area is great, probably best area of Samui to stay IMO, lots to do as well as lots of restaurants and shopping nearby. Staff where excellent. Breakfast buffet was great and they make a good coffee. Pools are excellent, property is also right on the beach. Rooms where very clean and property well maintained. I was lucky enough to get an upgrade to the Royal Suite which is spectacular. Highly recommend this property. Enjoyed every minute there.
Stayed 7 nights in Aug 2023

4/10 Poor

Daniel

Disliked: Staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Brian O'Neal

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Would love to stay here again
10 out of 10 would stay again. We had one of the new beach villas with ocean an ocean view. It was spectacular.
Stayed 6 nights in Jul 2023

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with kids, clean , nice pool and beach access. Right in town so you can walk to shops and restaurants.
Stayed 2 nights in Jul 2023

8/10 Good

Eyal

Traveled with family
Liked: Cleanliness, staff & service
The resort is very well located in the heart of the shopping and dining area of the island, The rooms are a little bit outdated but very well maintained and set up, Breakfast is something which needs a lot of improvement towards the Western taste. Overall an excellent place to sleep in, with perfect staff service.
Stayed 4 nights in Jul 2023
Response from Chaweng Regent Beach Resort on Jul 27, 2023
Dear Eyal,Thank you for your kind review. Chaweng Regent Beach Resort is blessed with its great location, and as you say in the heart of the shopping and dining area, but also right on the beach. We thank you for liking the maintenance and set up of the rooms, the guest service, and for your suggestion towards the breakfast. We aim to cater for all nationalities, but have taken your comment onboard and will add a few more Western options.We look forward to welcome you back.Best regards,

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 6 nights in Jun 2023

2/10 Terrible

John

Stayed 2 nights in Jun 2023

10/10 Excellent

Jaimin

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very nice and staff go above and beyond to make your stay there. Also the AC in my room when i arrive didn't work and Pam (manager on duty) sorted the problem and changed the room and upgraded the room for the inconvenience caused.
Stayed 8 nights in Jun 2023
Response from Chaweng Regent Beach Resort on Jul 24, 2023
Dear Jaimin,Thank you for your choosing to stay with us and the time to leave a review. We are delighted to read that you enjoyed your stay, and liked the resort and the service of our staff. Once again thank you and we hope to welcome you back in the near future.Kind regards,

10/10 Excellent

Belinda Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2023

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very uncomfortable bed and pillows, had to get different pillows 2 days in as sore neck and shoulders . Resort directly under flight pass to airport!!!
Stayed 9 nights in Jun 2023
Response from Chaweng Regent Beach Resort on Jul 21, 2023
Dear Steven,Thank you for taking the time to leave a review. Though overall you were happy with your stay, we have taken note of your comments regarding the pillows. Depending on the wind direction, flights might indeed be passing over Chaweng area, though flights are only carried out during daytime and early evening.We do hope that you had an enjoyable stay and that we will be able to welcome you back in the future.Kind regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023

10/10 Excellent

steven

Traveled with family
Liked: Staff & service, property conditions & facilities
Great property, small, nice and quiet, great pool and beach out front is beautiful. The staff is incredible and “Choke”’at the Front desk was simply amazing, so helpful. We went to the Hyatt Regency after, amazing property, but over all, we prefer the Regent Chaweng….
Stayed 4 nights in May 2023
Response from Chaweng Regent Beach Resort on Jul 24, 2023
Dear Steven,Thank you for your wonderful words regarding your recent stay, and highlighting so many aspects, and especially the great service of our amazing staff member Khun Choke. We hope to be able to welcome you back again soon.Best regards,

10/10 Excellent

Julian

Stayed 3 nights in May 2023

8/10 Good

Ilana

Stayed 4 nights in May 2023

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained with excellent facilities. Lovely pool area and an adequate gym. The staff were all lovely, friendly and efficient. The beach area in front of the hotel is clean and safe for swimming. My spa villa was very comfortable, clean and functional. Located in a lovely garden setting. Highly recommended.
Stayed 3 nights in May 2023

10/10 Excellent

Ahmed, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best and most beautiful resorts in Chaweng with excellent service
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff. Went out of their way to enable a late checkout which made the final day of our stay before a late flight home much more enjoyable.
Stayed 8 nights in Apr 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely holiday. Resort and room getting a bit dated but still a lovely experience
Stayed 9 nights in Apr 2023

2/10 Terrible

tami

Stayed 2 nights in Apr 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel Staffs are friendly Easy access to restaurants and shopping area We've got an upgrade to Melati Beach and Spa Resort added value to our trip
Stayed 6 nights in Mar 2023

8/10 Good

Sarju

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good stay but definitely not a 5*
I enjoyed my stay with this hotel. It’s definitely not a 5 star. I would say 3.5 stars. It’s really dated and desperate need of renovations. There are a lot of mosquitoes around, I was bite around 16 times in 2 days…. Positives is that it is so close to everything party. I ate it the resort restaurant a couple of times and really enjoyed the food. I wouldn’t return mainly because too many mosquitos.
Stayed 5 nights in Mar 2023

4/10 Poor

Glenn

Disliked: Staff & service
The Staff Member / Manager lied to my face about the room above my spa sweet being booked out. Not only did I find it available on numerous site including the hotel's own site another manager late that night confirmed it was not booked for the duration of my dates booked. Unethical and unprofessional
Stayed 2 nights in Mar 2023

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
be aware!!!!!!
the resort itself is very nice. and the service is good as well. but: 1. the room is not fully clean especially when you found mold in the shower. 2. the hotel decided to charge the full amount 2 weeks before our arrival. despite our agreement with hotel.com that the charge will be at the hotel. 3. at the check out the hotel try to charge us for ticket from different room with forge our signature. (we have picture of the receipt). 4. the hotel take 4000 baht deposit at check in which is way over other hotels charge. 5. the hotel don't have business center.
Stayed 5 nights in Dec 2022

10/10 Excellent

Hajarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was an excellent experience

8/10 Good

Ziad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but jacuzzi in bedroom is open to the outside and was infested with bugs. So we couldn’t use it.
Stayed 4 nights in Dec 2022

10/10 Excellent

Christopher, Clarence Center

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location on the main, commercial Chaweng drag with many dining and shopping options. Hotel is composed of villas and small buildings within a green tropical garden. Wear and tear caused by COVID inactivity is visible but not significant and easy to ignore.Hotel has an appealing low key, casual vibe. One thing to be aware of is that the beach in front of hotel is practically non-existent for most of the day due to erosion and high tide. In late afternoon when sea level recedes it starts connecting to adjacent, walkable stretch of Chaweng beach.

10/10 Excellent

Stephen, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property. There is a lot of action nearby. That’s why I choose this place. Plus it’s a nice quiet sleep. Breakfast is great too. Coffee well it’s Thai coffee and it’s good. Food is really good too as I had dinner 4 times, but expensive. It’s good to eat out too. Don’t buy the hotel discount prepay deal. You’ll find you stay in the hotel eating their food. Would I go back? Yes. Oh I received an ear infection because I was swimming a lot. At the Bangkok airport I dropped by boots and was given antibiotics. Was better the next morning. Was shocked I healed so quickly.
Stayed 6 nights in Oct 2022

10/10 Excellent

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position. Restaurants, bars and markets right outside resort. A good selection for breakfast. The two pool areas have plenty of lounges. Plus there are lounges on the beach where the water is very calm. Would definitely stay again.
Stayed 7 nights in Oct 2022

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Friendly staff. Excellent location. Clean, spacious and well appointed rooms. Very welcoming
Stayed 3 nights in Oct 2022

10/10 Excellent

Lionel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022