Outdoor pool, pool umbrellas, sun loungers

Reviews of Coco Palm Beach Resort

3 out of 5
Coco Palm Beach Resort
26/4, Maenam Beach, Koh Samui, Surat Thani

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 352 reviews" "
Rating 8 - Good. 171 out of 352 reviews" "
Rating 6 - Okay. 40 out of 352 reviews" "
Rating 4 - Poor. 11 out of 352 reviews" "
Rating 2 - Terrible. 2 out of 352 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities
Was a great place to stay for the catching the ferry in the morning! It was basic in its room but all I needed for an overnight stay. The staff were fabulous. I would stay there again if I was traveling the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Pros- friendly staff, beautiful quiet beach area, comfortable bed and convenient walk to mini mart 2 min. down the road with several massage places and restaurants. Good value for the price would stay again. Only con was the bumgalow I stayed in had very thin walls could hear conversations and late night drinking but easy fix with white noise app for sleeping.
Stayed 4 nights in Apr 2024

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Our Coco Experience
It was a nice place to stay. The beach needs to be cleaned everyday as lots of rubbish. The room was nice but attention to detail i.e. toilet paper (we had to ask for some), dust ceiling fan. Overall, staff are awesome and very helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Claude

Stayed 5 nights in Oct 2023

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in a peaceful area, room well appointed, cleaned daily, with fresh towels and bottled water.
Stayed 15 nights in Sep 2023

10/10 Excellent

stuart

I’ve Stayed at many resorts in Samui - most have been a bit more central around Bophut, Bang Rak and Chaweng. This place is about 10-15 minutes from the “action” of these aforementioned areas. At first I was hesitant but grew to really enjoy the tranquility of this beach front bungalow resort. It’s very charming - and the pool area And restaurant are very nice - as nice or better than many more expensive resorts. Probably because they have such a wide beac front area. Parking is easy. I switched from a superior bungalow to s deluxe and I felt it was worth it. Still extremely cheap for what you get. And I got a good Thai style with oil massage at the Coconut Masasge center on site for just 400 THB. This felt like a more authentic and relaxing stay than almost anywhere else I e stayed
Stayed 5 nights in Jul 2023

6/10 Okay

Mina

Liked: Staff & service
Disliked: Property conditions & facilities
The room I got felt so old, not reflecting the reviews and images I saw before booking.
Stayed 1 night in Feb 2023

8/10 Good

Anne Elizabeth

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place, Poor Bed
This was our second stay at Coco Palm in a beachfront bungalow (unit 124 this time, 123 last time). The stay was very nice with two exceptions- the bed was much to firm and uncomfortable, like sleeping on a concrete slab. The television was abysmal, no improvement since our previous stay in 2016. I rate the staff, restaurant and facilities excellent otherwise. Great location for a quiet, laid back stay in Koh Samui. If you are taking Lomprayah High Speed Catamaran to/from Chumphon, Koh Tao or Koh Phan Gan, the pier is a two minute walk.
Stayed 3 nights in Nov 2022

10/10 Excellent

Merja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull place, so green!
Stayed 1 night in Dec 2022

10/10 Excellent

Sonthana

Stayed 1 night in Nov 2022

10/10 Excellent

Stefan

Stayed 1 night in Jul 2022

10/10 Excellent

Julie

Stayed 1 night in Jun 2022

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok i wouldn’t necessarily be back Location very secluded First room i was given had so many bugs they bit my arm ( huge flies )
Stayed 2 nights in Mar 2022

10/10 Excellent

DAEWOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and out of the bustle of the city. Perfect for relaxing. Some amenities were closed, but that is happening everywhere in the island.
Stayed 7 nights in Apr 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to beach and pier which is very convenient. Some staff not very smiley and helpful.
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake pictures and overpriced!
Please do yourself a favor and don't book this hotel. Specially bit on high season is completely overpriced and the advertising is misleading and deceiving. We arrived late at night in Koh Samui, we came to this around 1 am already and asked for seeing the rooms. NONE of them looked as the pictures and even the recepcionist told us that we should not expect the pictures to be accurate and that all other rooms were unavailable. We had no other choice but to stay one night at a very hard bed inside of a very small room that connects with the next bungalow (You hear everything from your neighbor) we paid for a superior instead of standard and we were still very far from a decent level of comfort expected from a resort. Hotels. Com should review personally the pictures because this property is clearly lying to everybody. Breakfast was good but it also doesn't includes cappuccinos so we paid extra 6$ for only two. Luckily we left the ne t day and we found an amazing property close to Bophut Beach. Go to Ban Kaew Villas!!!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and walking distance from local restaurants as well as the Ferry to Koh Tao and Koh phan. Beware airport is about 30min away Koh Sumui was larger than I expected :)
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
We had an ok stay, we ate in the restaurant one evening and I was up all night with sickness and diarrhoea so never ate there again, very expensive anyway. We lived our room, it was very clean and the cleaners done a great job everyday. We wanted to hire mopeds but they never had any for us to rent on the first 2 days of our stay so we went else where to hire them. We found a lovely cafe with great prices called pancake parlour very close by to the resort. Pool was really nice and very clean. Absolutely no night life in the resort.
Stayed 3 nights in Nov 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Off the Beaten Path, Great Value
Coco Palm Beach resort is a good choice for a secluded get-away at a reasonable price. It's located pretty far off the beaten path in Maenam, but is directly next to the northern pier and the Lomprayah ferry office. If you do stay here, I'd recommend renting a car, unless you don't plan on leaving the resort for your whole stay. The staff was very helpful and friendly at all times; we were fortunate enough to receive an upgrade at check-in, and they also helped us organize our transport and reservations. The bungalow itself was just okay. It was spacious and clean, with good air conditioning; however, the lighting was poor, the beds only average comfort, and the 1-inch gaps around the door frame meant the room was neither well-insulated nor mosquito-proof. The facilities on site are quite nice. The pool is large and well cleaned, and both the beach and pool have ample amounts of reclining chairs and umbrellas. The in-house restaurant didn't impress us as much as other reviews led us to believe; you can get similar quality for much better prices at the variety of restaurants in the local neighborhood.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beach is clean and quiet. The family bungalow was clean and comfy.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a superior bungalow which was a nice size and about a 3 min walk to the beach, pool and restaurant. The beach view from the restaurant is amazing and I enjoyed all my meals I had while there, it has a good range of both Thai and Western food. The breakfast buffet was basic but good with an egg station. The resort is next to the Lomprayah Ferry Pier and has a few restaurants and shops within walking distance. I would recommend staying at Coco Palm and will definitely stay there again on my next visit to Thailand.
Stayed 4 nights in May 2019

8/10 Good

K, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located about 20mins from airport and resort has restaurant, bar, massage booth and public swimming pool. Guest who prefer private pool may book villas room. Staff very friendly and customer service oriented.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The staff was absolutely amazing! Super hospitable! Great customer service! Resort is a bit secluded, but there is an amazing restaurant down the beach!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out policy was inexplicably difficult, even for a mere half an hour extension. Everything else was very good!
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Jan Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This place is so run down, it must have been built in the 1990's and never renovated. Staff was kind, breakfast was only good at 7am. Ocean is swimmable and nice!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet resort just a short walk from down town, but has all the amenities you need in the area. Next door to one of the ferry terminals.
Stayed 3 nights in Feb 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort!
Very nice resort! The rooms were spacious, clean, and cosy. The resort had a really nice restaurant, pool, and beach area. The only downside is that the breakfast had practically nothing suitable for vegans and the vegetarian selection wasn't that much better.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location..lots of eatery choices close by
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Staff helpful and attentive. We had a lovely time and would stay again very relaxed atmosphere.
Stayed 2 nights in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The location is lovly if you to relax and kick back, set on the beach, clean pool and wonderful staff. The hotel food is excellent also wich iv struggled to find in other resorts. Would return for sure!
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Way overpriced family camp
For roughly $90 a night at the time we were there, it was way way over priced for what it is. It's very much like being back at family camp, old, and quite far out from anything. We stayed at multiple places around the island for less, and got a lot more for our money. If we had paid $20 a night, we'd of been satisfied, but not for what we paid. The beds were hard, the bathroom sparse, room smelled of smoke, and everywhere around the hotel, people were smoking regardless of any other people in the vicinity including children. For the price they charge, they should be able to do some remodels and upgrades which this place would benefit from. There are also not enough sunbeds for everyone, and people 'reserve' them and then are gone for multiple hours. Overall, the area is beautiful, the beach is great and is a great swimming beach compared to other places we'd been. But there are so many better options on the same beach strip for the price.
Stayed 2 nights in Dec 2018

6/10 Okay

ALBERTO JOSE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2018

10/10 Excellent

Ratchaneekorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good all.
The best.
Stayed 4 nights in Sep 2018

10/10 Excellent

alexander, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a quiet trip or family
Hotel is right next to pier, making it easy to get away for day trips to other islands. Very nice self contained area, which some restaurants and massage parlours availible in the area without being hectic. Shuttles run twice a day to chaweng for when you do need to go out, alrhough the hotel bar is pretty good.
Stayed 4 nights in Sep 2018

10/10 Excellent

john, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront Hotel
Great location in quiet part of Maenam. Nice bungalows and lovely pool area and restaurant
Stayed 3 nights in Sep 2018

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price just the price of the restaurant is expensive for what we got compare to other restaurant very near.
Stayed 1 night in Sep 2018

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018

10/10 Excellent

Kate, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we got there the staff oozed warmth, hospitality and a sense of fun. They always greeted us with a smile and on my father's birthday presented him with a birthday cake with his name on it over breakfast and proceeded to sing to him. A moment he will never forget. The bungalows (we stayed in the 'Superior Bungalows') were clean and spacious. The beds were very firm but nothing we couldn't handle. The aircon worked well. A few geckos popped in to say hi but that is to be expected. The beach was convenient - not the bluest water but there were lots of sunbeds provided by the resort (though they could do with some new umbrellas; a few were broken). The pool was also great (particularly around 4pm-6pm when it was happy hour). The wifi was good in every area of the resort that we used it in. Finally, the restaurant provided good food options at reasonable prices. If you walked 100-500m down the road though there were plenty of other fantastic and cheap food options (& massage parlours). If you are expecting a 5-star resort, this isn't the place for you. If you, however, want exceptional value in rustic (but still very comfortable) bungalows, great food, plenty of swimming options and a wonderful quiet garden setting, then stay here. Thank you to the beautiful staff (particularly the breakfast/lunch team) who made our stay so memorable.
Stayed 14 nights in Jul 2018