DO NOT STAY HERE
Posted Sep 20, 2016 on Hotels
This hotel uses anyway possible to get as much money out of you as possible.
Our room was a pool access room where the pool did not even have full lounge chairs, just cheap seats that were basically sitting on the ground. Our room smelled of sewage and mildew the entire time.
The hotel itself is very very far from anywhere you would want to go in koh samui and is not nice enough that you would want to hang around there. Furthermore the pools are much smaller than in any picture, walking around it smells horrible and the stench is only masked my the occasional plumeria tree. The beach is not one you could swim in at all. It has rocks all over and is a brown color.
The restaurant has some of the worst food I have ever had and is extremely over priced. We wouldn't order any food after our first night no matter how hungry we were.
The staff was very lazy, they left room service plates in the walkway for over 2 days. The only positive were the very sweet housekeeping ladies.
Furthermore at the end of our stay the hotel claimed we had damaged a motorbike and asked us how much we were "willing to pay" for the damages, saying we had signed a contract. They threatened to call the police on us if we did not pay them. They even overcharged us 200 thb from our taxi driver so they could pocket it themselves.
Overall the staff was extremely unprofessional, they cursed at us and screamed when we would not pay for a motorbike we had not damaged. It was a horrible exper
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
thank you very much for your recent stay in our Resort and your online review.
Birgit Guest Relation Manager