nice beaches in the area
Posted Jan 12, 2013 on Hotels
Our first room, the Garden Villa Standard, had numerous problems including a bathroom sink that drained directly onto the floor, no bathroom ventilation, bad room smell, missing lightbulbs and basic room amenities such as there was not a table or light switch by the bed. We talked with hotel staff and hotels.com as our room was not at all as described when we made the reservation. Hotel staff upgraded us to the Garden Villa Superior for a small additional cost. The Garden Villa Superior room was fine, although it still didn't match the description I was given when booking a room at this hotel. Thank you hotels.com for you prompt response on our room problems.