Ratings based on 176 Verified Reviews

4.2 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Moscow

Posted Jan 27, 2017
It was good hotel with own beach, beautiful location and friendly staff. We listened life music every evening. I will go there one more time.
5 out of 5
by A verified traveler from England

Beautiful luxury hotel

Posted Nov 22, 2016 on Hotels
The hotel was lovely, smart and clean. Our room had a balcony overlooking the resort and the sea just beyond; the view was incredible! When we arrived we were provided with wet towels and cold drinks to freshen up. We were booked in and shown to our room, with staff taking our bags for us. As part of our stay, we recieved a complimentary 15 minute neck and shoulder massage, at their on site spa. Breakfast was included, which offered an extensive buffet and a la carté menu. The food at the resort was excellent, in particular the dinner that we had on our second night. The cost of the food was a little high, but expected when we realised the quality of food they produce. The resort sits on its own private part of the Chaweng Noi beach, which is right at the foot of the resort. The walk from the pool to the beach is probably 10 metres. The pool was a good size, chlorinated instead of salt water. The hotel is quite a long way from the 'town centre' of Chaweng. On our first night we set out to find somewhere for dinner, walking along hilly, dusty, busy roads with no pavement. We walked for around 20 minutes before we gave up and ate at the nearest restaurant. After dinner we walked on towards Chaweng, which wasn't too much further. We got a cab back, for 100 baht, which I'd recommend doing both ways; It's a long way to walk in the Thai heat!
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to post your review on your visited at Impiana Resort Chaweng Noi Koh Samui. We are really grateful to read your message and receive your positive feedback. We are so glad that you had satisfied with our services. Your compliment will be forwarded all staffs that made you had a memorable time. Best regards, Mrs. Juthamas Sawangrat Guest Experience Manager
5 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Dear Value guest, Thank you for taking the time to post your ranking review on your visited at Impiana Resort Chaweng Noi Koh Samui. We are really grateful, we are looking forward to welcome you again next holidays. Best regards, Juthamas Sawangrat Mrs. Guest Experience Manager
4 out of 5
by A verified traveler

Posted Sep 28, 2016 on Hotels
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Dear Value guest, Thank you for taking the time to post your ranking review on your visited at Impiana Resort Chaweng Noi Koh Samui. We are really grateful and looking forward to welcome you again next holidays. Best regards, Juthamas Sawangrat Mrs. Guest Experience Manager
3 out of 5
by Thomas from london

Has seen better days and overall rundown

Posted Aug 4, 2016 on Hotels
We stayed here at the end of our honeymoon and for another friends wedding in a much nicer hotel nearby. The Impiana Chaweng has seen much better days with an overall rundown feeling, uninspiring breakfast and a lacklustre effort from the staff. I won't be in a rush to stay here again but it served the purpose for us to stay near to friends close by. Also note the beach massages although well priced can be incredibly hit and miss!
5 out of 5
Recommended
for Everyone
by A verified traveler from dawod

Air condition

Posted Jul 3, 2016
Air condition usually not cooling then you need to call the reception to send somebody to fill is gas then it will work good . Happened with us 2 times in 5 days .
Comment from Hotel Management
Jul 5, 2016 by Juthamas, Hotel Management
Dear Joseph, Thank you very much for your comments. We are very sorry for inconvenience of air condition. Your comment are very important for us to improve in the future. look forward to see you again next time.
4 out of 5
by Nattawut

Posted Jun 23, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Juthamas, Hotel Management
Dear Khun Nattawut, Thank you very much for your comment by Expedia. Look forward to welcome you again. Best regards, Juthamas Sawangrat Mrs. Guest Experience Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2016 on Hotels
5 out of 5
by Whitney from Kihei, Hawaii

Great resort

Posted Jun 18, 2016 on Hotels
Wonderful hotel. Clean, comfortable, quite, the grounds are kept in perfect condition (pool) and lawn area. Set on a nice beach. They offered a breakfast buffet food was great. We also had dinner one night. All staff was attentive, friendly, helpful. Tried to book the spa but was unable to get in they were booked up. It's located off the strip so you have to taxi to get in to town. Booked for 2nights ended up staying 4 nights.
Comment from Hotel Management
Jul 2, 2016 by Juthamas, Hotel Management
Dear Whitney, Thank you for taking the time to post your review on your visited at Impiana Resort Chaweng Noi Koh Samui. We are really grateful to read your message and receive your positive feedback. Please be assured that I will pass your comment to our team and improved your suggestion. We look forward to welcome you on your next visit. Best regards, Juthamas Sawangrat Mrs. Guest Experience Manager Impiana Resort Chaweng Noi
5 out of 5
by Lamech

This traveler left a rating score only Posted May 18, 2016 on Hotels