Ratings based on 50 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from dawod

Air condition

Posted Jul 3, 2016
Air condition usually not cooling then you need to call the reception to send somebody to fill is gas then it will work good . Happened with us 2 times in 5 days .
Comment from Hotel Management
Jul 5, 2016 by Juthamas, Hotel Management
Dear Joseph, Thank you very much for your comments. We are very sorry for inconvenience of air condition. Your comment are very important for us to improve in the future. look forward to see you again next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Smashing boutique hotel on the beach.

Posted Mar 14, 2016
Pros: Friendly staff, enjoyed breakfast and well timed happy hour 9.00 to 11.00 every evening at the beach bar. Dinner on the beach with live entertainment.
Location: I loved the location, quiet beach, very relaxing. A few restaurants nearby. The sea was crystal clear.
Had a great week at the Impiana. Great location on a quiet beach with crystal clear sea. Small beach restaurant next door ideal for lunch.
Comment from Hotel Management
Mar 23, 2016 by David Xavier Mr. , Hotel Management
Thank you for taking the time to review your good stay at Impiana Resort Chaweng Noi Koh Samui. We are really grateful to read your message and receive your positive feedback. Please be assured that I will pass your comment to our teams and we look forward to having you back with us on your next visit. Please feel free to contact Mrs. Juthamas Sawangrat Our Guest Experience Manager should you require any assistance in your next visit. Yours, David Xavier Mr. General Manager Impiana Resort Chaweng Noi
3 out of 5
by A verified traveler from melbourne

Potential is there

Posted Jan 4, 2016
Pros: location and beach bar
Cons: kitchen staff service
Location: not much locally but easy tuk tuk in to town for about 100 bar for 2 people
Stayed for 4 nights over new years.. Location is good best to stay out of chagweng unless you want to party all the time. Bach is nice bar area and breakfast area are good. Where this hotel lets itself down was the service from the front desk and mostly from the women working in the kitchen. I would also say its over priced for it is. The room was alright but thin walls and slightly damp from humidity.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2015
Lovely hotel in a great location right on the beach! Excellent staff who were very helpful. Would definitely recommend Impiana Resort!
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great resort with good facilities at a good price

Posted Jul 27, 2015
Location: Excellent location. A short drive to Chaweng main street and restaurants.
The service we received was excellent. The room was a good size and the resort had excellent facilities. We had a very memorable stay. We will be back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good quiet location

Posted Jul 23, 2015
Pros: Awesome location. Quiet. Room was fantastic size and spacious.
Cons: Maintenance, cleanliness around the resort, and better quality food produced for this standard of hotel.
The overall experience of this hotel was good, however a few things left us disappointed. Our bed mattress was terrible and was "gone" to say the least so much so that I couldnt sleep on it and slept on the day bed for the first 2 nights...before the mattress was finally replaced after 3 requests. The verandah door wouldnt look or close (not great for safety and security), there was rubbish on the beach, and the food was very average.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx

Average hotel

Posted Jul 3, 2015
There's nothing exceptional about it, but it is ok if you find it at a good price.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Amazing service on best part of beach

Posted Jun 19, 2015
I would like to thank the staff at Impiana for making our stay so incredible. Dinners on the beach, a fantastic daily breakfast, amazing location and an overall fantastic hotel. The service was immaculate! I'd definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel with own section of beach

Posted Jun 17, 2015
Great stay at Impiana, so much so that we decided to stay on there a few more extra days! Staff are great, polite and friendly, although they offer a daily room cleaning service this would be my one only issue, the floors are only swept on a daily basis and not moped which I would have expected from a 4 star hotel, apart from this a great hotel in a great location slightly away from the busiest Chaweng area, hotel also provides a free daily shuttle to Chaweng centre which is handy if you do want to still go to town centre.
4 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Amazing area resort.

Posted Jun 8, 2015
Very nice resort with a great and clean beach. Delicious food in the restaurant and a loveley beach bar. Rooms are small and you can see the years of the hotel.