Ratings based on 77 Verified Reviews

3.8 out of 5
73% of guests recommend
3.7 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Bay Area

Turn down a steep ally to get to the mountain top

Posted Oct 6, 2016
Pros: Leaving; I was asked to provide more information but I just don't know what to say unless you advocate lying.
Cons: On property activities as well as offsite activities was not properly communicated
Location: I would have spent tons of money if transportation off the mountain was readily available.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel beautiful view

Posted Sep 22, 2016
Great location. The view is amazing. Hotel staff very friendly. KC beach club is also great to chill throughout the day
Comment from Hotel Management
Oct 4, 2016 by Management Team, Hotel Management
Dear Oliver, thank you very much for your positive review. We are delighted that you enjoyed stay with us and we hope to see you again in the future. Yours sincerely, KC Resort & Over Water Villas
3 out of 5
by A verified traveler from AUS

Disappointing service

Posted Sep 3, 2016
We checked into the hotel for a 6 night stay. The hotel was quite beautiful to look at and the staff were very helpful. As soon as we got into the room we were a little disappointed to find that we had been allocated a room right next to the lifts/pool/bar with only a simple privacy screen blocking our balcony from the pool area. The room smelt a little damp and the cleanliness in the bathroom was not ideal, the spa on the balcony was also in need of a clean. We called reception and asked to be moved and were told we would have to wait until the next day for a manager. The next day we spoke to the desk and we were told to call expedia which we did, expedia called the hotel on our behalf and were told that there was no possibility of moving rooms. When we asked to check out the following day we were told that if we checked out we wouldn't be refunded. We were offered an upgrade to a bigger room on the 4th night but unfortunately we had to stay in the original room until then. This was an anniversary holiday for us so it was quite disappointing to have this experience, we would have been happy to pay for an upgrade but there was nothing available so we literally had no choice but to stay in the room we had. In the end we cut our losses and booked another hotel for the last 2 nights where we were finally able to relax and enjoy ourselves. Since checking out we have received no follow up from the hotel staff despite them being aware of the ongoing issues.
Comment from Hotel Management
Sep 7, 2016 by KC Resort & Over Water Villas, Hotel Management
Dear Valued Guest, we are sorry that our property didn't meet you expectations. We always try to do our best, however we were fully booked that time and we couldn't assign another room for you. We very apologize for any inconvenience caused you and we will improve our service for next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Private cool was great.

Posted Sep 1, 2016
Very good. Villas were very good. Room service food not good though. Close to beach.
Comment from Hotel Management
Sep 7, 2016 by KC Resort & Over Water Villas, Hotel Management
Dear Valued Guest, We would like to thank you for a positive comment and we hope you will come to visit us again! We wish you all the best for the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice hotel, with awesome views all day long.

Posted Aug 24, 2016
Pros: The location of it, the rooms & the staff! The swimming pools were awesome!
Location: Very Handy & beach just across the road
A great hotel! Very handy to everything, the beach, the shops, but far enough away from the noise, very quiet. The staff very helpful & friendly. Thanks
Comment from Hotel Management
Sep 7, 2016 by KC Resort & Over Water Villas, Hotel Management
Dear Khun Robyn, we are glad you enjoyed stay with us and you like our property. We hope you will come to visit us again. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler from london, U.K

Lovely hotel with nice views up in the hills

Posted Aug 15, 2016
Really lovely stay at KC, lovely overwater villa room. Lovely views of the sea nice location just away from the main strip. Not enough shuttle buses into town and were fully booked so had to rent a scooter. Would stay here again :)
Comment from Hotel Management
Oct 29, 2016 by Management Team, Hotel Management
Dear Lissi, Thank you very much for a lovely comment and recommendation of our property. We are so delighted that you enjoyed stay with us and we hope to see you again in the near future. Yours sincerely, KC Resort & Over Water Villas
2 out of 5
by A verified traveler from los angeles

not worth the money and inconveniently located.

Posted Aug 9, 2016
Seriously this hotel is not worth it. Located at the top of a hill, you will be paying a ton on taxis. walking is not an option. Also, the hotel is dirty and dated, and at best 3 stars. My friends stayed at a hotel actually in chaweng (ark bar hotel) and it was way cheaper and better value Pros: -great view from room Cons: -room is dirty and dated -hotel is located at the top of a hill making it really inconvenient to go anywhere. -the breakfast is worthless. You can only get eggs at the omelette bar and it will take over 30 minutes when they are busy. -the lady that calls the taxi when you need one works at the tour office at the hotel. Even if you are going to the same place as another guest, they will book separate taxis and will not let you split.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent views and service

Posted Aug 5, 2016
Pros: Staff, views, breakfast, peacefulness, room.
Cons: Dirty water in toilet requires an explanation. Complimentary drinking water in rooms would be great.
Location: A bit out of town and away from the beach but it's easy to get around Chaweng and Samui.
The staff at KC Resort were very friendly and helpful. We had a great room with superb views. I'd stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Enjoyable Stay

Posted Aug 3, 2016
Pros: Enjoyable stay, Clean Rooms, Amazing views
Cons: Lots of stairs and not on the beach.
Enjoyable 10 days, Buffet breakfast was good, not a huge selection of fruit. Rooms were tidy but quite small. View was worth all the stairs and pool was nice with views of the ocean.
4 out of 5
Recommended
for Couples
by A verified traveler from Tochigi, Japan

Nice View from Hill

Posted Jul 13, 2016
Pros: Breakfast was good.
Cons: Jacuzzi is outside and naturally a lot of mosquitos fly around. Some equipment is needed to keep them away.
I was surprised when the coach started to climb up the hill. We arrived to a Almost Heaven resort. We stayed in a Sea View Jacuzzi Room, which gave a Heavenly View. The resort has a sister facility in Chawen area with private beach. You can enjoy a beach side resort and hill top resort in the same stay period. Please follow us and enjoy a Heavenly experience.