Ratings based on 69 Verified Reviews

3.7 out of 5
89% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from lavandou france

Nice resort

Posted Feb 20, 2016
Pros: The personnel and the manager where nice and smilling
Stayed 3 nights in this resort with my wife and kids and had a nice stay .the food was ok the pool and beach are great for the kids the massages on the beach are good only thing i didn t like was the quality of sea it was dirty !
Comment from Hotel Management
Jul 23, 2016 by suwan, owner, Hotel Management
July 23, 2016. Dear Anon, Thank you very much for your review of your holiday with us at Lawana Resort. It is nice to hear that you enjoyed your stay. The quality of the sea is normally very clean but on some hot days some dead weeds float up although they posed no harm to swimmers but it may not be nice to look at. This problem is only temporary. Suwan
4 out of 5
by Andrew from Finedon, UK

Very good - but!!

Posted Oct 22, 2015 on Hotels
The Lawana is a nice quite and relaxing place to stay. It has loads of interesting greenery and flowers throughout. There is a great pool or a gently shelving beach to choose from. I did not find my little bungalow especially comfortable. Hard, wooden and upright armchairs and cold showers are not my thing. The accomidation is not horrendous but could easily be better. The breakfast was great and food during the rest of the day is very good and quite cheap, the lunchtime "happy hour" deals are very good. Should you wish to wonder down the road to shop, at The Fishermans Village for instance, or eat out you will have to deal with a very busy, noisy, unpleasent and difficult to cross road.
Comment from Hotel Management
Jul 24, 2016 by suwan, Hotel Management
July 24, 2016. Dear Andrew, Thank you very much for your comments in good details for Lawana Resort. The hard armchairs are out door and we are not able to provide cushion. We offer hot water in your shower and the bathtub and guests can mention it to any of our staff if hot water is not running properly and we will fix it right away for you. If we fail that we will immediately give guests a new room. All our promises will be honoured accordingly. Our breakfast is basic of some 24 selections, set on the sea side with full sea view . We are not a luxury resort so we will not look a 5 star hotel. The busy street is in the front with supermarkets, banks and atms and lots of local restaurants. Suwan
5 out of 5
by H.

Great place nearby the beach

Posted Jun 24, 2015 on Hotels
We had a great stay, very comfortable room with a big bathroom, nearby the pool and beach. Service was great and people very friendly.
Comment from Hotel Management
Jul 26, 2016 by suwan, Hotel Management
July 26, 2016. Dear H. Thank you very much for your happy review of your holiday with us. Other guests can share your experiences. We have very strong wifi in all the rooms and the public areas for all our guests free of charge. Suwan
2 out of 5
by A verified traveler

Go to Ko Pangahn

Posted Jun 24, 2015 on Hotels
WIFI is not working , they will tell you that you divice is the problem, location is right on the highway, very nerw beach
Comment from Hotel Management
Jul 23, 2016 by suwan, Hotel Management
July 23, 2016. Dear Anon, Thank you very much for your comments of your stay with us. We of course offer the best location with the front directly on the mainstreet with shops and restaurants and supermarkets and bank and Atms, and the other end is directly on the beach of Bo Put. Since June last year of your visit, we have now upgraded our whole wifi now very strong in all the rooms and public areas. And all is free to our guests.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Apr 23, 2015
We stayed here for 1 night. This is the second time we have used this hotel as it's close to koh samui airport and reasonably priced with a pool and on the beach. The room we had was garden premier they are clean and adequate for what we wanted. The food is also fairly reasonably priced at the hotel restaurant. They also have a happy hour!
Comment from Hotel Management
Jul 27, 2016 by Suwan, Hotel Management
July 27, 2016. Dear Anon, Thank you very much for your kind comments of your stay with us. We make your holiday affordable and we have everything tourists would need during the vacation. Our location is the best with the beach on one end and the busy street on the top end for all your shopping, banks and atms and many many local restaurants. Please tell your friends about us. Suwan
4 out of 5
by Dirk from Kuala Lumpur and Germany

Great bungalows, well mainained and friendly staff

Posted Mar 22, 2015 on Hotels
We traveled as a family of 4 (2 kids of 11 and 13) for Christmas and New Year 2014/ 2015 and booked 2 bungalows. They gave us two in direct neighbourhood. The beach was nice, clean and very close. The pool was well maintained, enough loungers were always available. The rooms were in very good condition and clean. The beds were convenient, only one nail showed up in between the two matraces that became quite dangerous. The staff at the reception was always very friendly and helpful for booking trips. Very likely that we will come again since also the location was quite good - a lot of good restaurants (especially the Italian Pizza Restaurant in direct neighbourhood) were to find in foot-walk-distance. Only the breakfast became a bit boring after some days since there was no change of coice at all.
Comment from Hotel Management
Jul 27, 2016 by suwan, Hotel Management
July 27, 2016. Dear Dirk, Thank you very much for your review of your stay with us in good details. Other guests can definitely use your information to decide where to stay in Samui. We have upgraded all our bedding since your stay with us. Please come back. Suwan
2 out of 5
by A verified traveler

not living up to expectations

Posted Oct 25, 2014 on Hotels
Staff was very unhelpful. Breakfast was of poor quality. Disappointed. Not good value for money.
Comment from Hotel Management
Jul 28, 2016 by suwan, Hotel Management
July 28, 2016. Dear Anon, Thank you very much for your review of your holiday with us. We sincerely apologize that you were disappointed. We have in the meantime up graded our services with new bedding, new wifi in all the rooms and purblic area, all for free to our guests. Our restaurant has new menus. We still confirm that we offer the best value for money. We are the only property that offers two bed room bungalows for families. suwan
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

A clean hotel

Posted Oct 2, 2014
Pros: It was neat and clean and tidy. It was cheap and reasonable value for money. Good beach side location. Great for a budget stay
Location: Everything is within striking distance. Taxis and busses pass the front door.
The hotel was clean and well located on a beach close to shops, restaurants and airport. Major shopping 10 minutes away by taxi. Rooms were a good size and had all facilities but are not modern. Beds and pliiows were ok only. Aircon was essential and it worked but was very noisy. Breakfast and meals at restaurant were reasonable in terms of price and food quality. A really good place to stay for backpackers and budget travellers. Staff were eager to assist but were difficult to communicate with as I had limited knowledge of Thai language.
Comment from Hotel Management
by suwan, owner, Hotel Management
July 28, 2016. Dear Michael, Thank you very much for your kind review of your holiday with us. We now have new air conditioners in all the rooms. New wifi signals in all the rooms also. Suwan
4 out of 5
by Cabbagetree3 from New Zealand

Overall great with minor observations

Posted Jul 22, 2014 on Hotels
Great value, great service, great setting (beautifully cared for, lush gardens) and the location (about 10 mins walk down the beach to Fisherman's Village) suited us perfectly. Free wifi which worked well most of the time. A few minor observations - the "2 for one" lunch menu is a nice idea but we didn't find it very practical as we seldom wanted two of exactly the same thing. The wooden platform our mattress was on (room 133) was pretty creaky. The airconditioning was quite noisy even though we turned the fan down to low. There are signs in reception saying that there is a computer you can use for a payment but when I asked the staff said they didn't have one any more. Fair enough, most people are on iphones these days anyway, but why not just take down the signs? The massages on offer by the team between the beach and pool were great. I had a "foot scrub" as well one day and the chemical painted on the sole of my foot actually burnt a small hole in the skin (about the size of a NZ 10 cent coin on the side of one of my feet. I have no idea why it only did this in one place, and its healing up ok so I'm not worried about it but it has put me off having any treatments involving applying products which are not properly branded. These are all minor points, I would happily go back to Lawana Resort and would definitely recommend BoPhut as a location.
Comment from Hotel Management
Jul 29, 2016 by suwan, Hotel Management
July 29, 2016. Dear Cab, Thank you very much for your comments in complete details. Since your visit, we have done further improvements on our facilities. We have new air condtioners for all our rooms. Wifi signals are strong in every room and public area and free for all our guests as usual. We love to hear suggestions so we can improve further. Please come back. Suwan
4 out of 5
by A verified traveler

Posted Jun 25, 2014 on Hotels
Comment from Hotel Management
Jul 30, 2016 by suwan, Hotel Management
July 30, 2016. Dear An0n, Thank you for your attempt to give us your comments but we cannot see any message from you. So we cannot see what suggestions you may have. I always look for comments and suggestions so I can improve our services to all our guests. Suwan