Ratings based on 1,101 Verified Reviews

4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Suzanne

AMAZING! Luxurious and worth it

Posted Apr 25, 2016 on Hotels
We booked this hotel as a treat and after staying at various locations in Thailand. Koh Samui was def the favourite and this hotel made the stay all the better. Pure luxury. We stayed in the Samui Ocean View Suite and loved it. Highly recommended. all rooms were huge and the bathroom was great, hotel photos so not do it justice. The infinity pool was great, everyone who walked into that pool had the biggest smile on their face as the view out the best I've seen in Thailand. The staff were very helpful, particularly K-Boy who spent time with us checking in, arranging car hire and giving us tips on where to visit. Breakfast was the best with quality food and huge selection. The restaurant was pricey but worth it. Food was to a very high standard. We will def be visiting Samui again and will stay at this hotel for sure. One thing is the hotel is remote and you can't walk to the main street. Either have a car or moped arranged. The hotel offers shuttle buses to two different areas but last pick up home is 11pm. Taxis are widely available but they try charge more knowing that the hill to the hotel in un-walkable. Always arrange taxi cost before getting in it.
Comment from Hotel Management
Jul 2, 2016 by Mantra Samui Team, Hotel Management
Dear Suzanne, Thank you so much for sharing your experience from your recent 4 nights stay with us. It is lovely to hear that you and Stuart enjoyed our hotel accommodation, facilities, the ocean view, staff service, as well as the hospitality that we provide our guests at Mantra Samui Resort. Every day, we try our best to see our guests leave us with happiness and a huge smile on their faces :) We hope to welcome you two again very soon! Thank you and best regards, Mantra Samui Team
3 out of 5
by A Richards from New York

Mantra Samui

Posted Apr 8, 2016 on Hotels
A cute resort. Good visit so far but could be a lot better. Attentive and very polite staff, the pool area, shuttles and our spa day was great. However our safe broke, shower is cold all the time, bathroom floor doesn't drain and we have had issues with the Wi-Fi. This place has the potential to be a luxury resort, but is in urgent need of renovation and some attention to detail, if you create something beautiful maintain it. Many returning customers we met have said that the place needs some urgent work. That being said the visit has been ok, but we expected a lot more but there was no 'Wow'.
Comment from Hotel Management
Jun 11, 2016 by Mantra Samui Team, Hotel Management
Dear Alex, Thank you for taking your time to share your experience from you recent 5 nights stay at our Wow Ocean View Room with us. We are thrilled to hear that you and Lucia enjoyed our hotel accommodation, facilities, staff service, and the hospitality that we provide our guests at Mantra Samui Resort. With regards to your comment on your in-room safe box, shower, and drainage, we wish we were informed during your stay. So that, we can send our Engineer team to ensure that all in room facilities function properly. Regarding the hotel interiors and exteriors condition, we understand that it is due to an upgrade period. We have already decided to close down our hotel for renovation to ensure that our guests are not let down by the overall service and stay at our hotel. With that being said, we hope that we can better your expectation on your next visit :) Thank you again, Alexander, for sharing your hindsight. We hope to welcome you and Lucia again soon. Thank you and best regards, Mantra Samui Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 6, 2016
Very good room. Very clean and great spa on baloney. Pool fantastic. Only disappointments are the frequency of the buses from the resort to the town; and the restaurant was ok but not great.
Comment from Hotel Management
Apr 8, 2016 by Mantra Samui Team, Hotel Management
Dear Guest, Thank you for sharing your experience from your stay with us. We are glad to hear that you enjoyed our hotel accommodation, facilities, cleanliness, and the hospitality that we provide our guests at Mantra Samui Resort. We have already shared with our team regarding your feedback of our free shuttle bus schedule, we will further discuss on possible solution in doing so. Please know that our main intention to set up a shuttle without additional charges is to ensure that our guests won't miss out on the nearby beaches and attractions while staying with us. We hope to better your expectation and experience on your next visit :) Thank you and best regards,
4 out of 5
by Sir Sami

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds, England

Great hotel with great views.

Posted Mar 31, 2016
Pros: Great location
Cons: The rooms are looking a little tired but they are being refurbished
Location: The closeness to Fishermans village and Chaweng gives you lots to do on an evening and daytime.
The hotel was spotless and the staff could not have been nicer. The rooms were starting to look a little tired, although not really an issue, but the hotel is in the process of starting to upgrade them. The location has both pros and cons. Great views and away from the noise of the road etc. However you do need to take the free shuttle bus to get to Fishermans village and Chaweng Beach. You just need to be organised with your timing. If you want to do things outside the times you need to take a taxi. The hotel is great but not suitable for the elderly as it is on a hill with steep slopes. However I would recommend this hotel.
Comment from Hotel Management
Mar 31, 2016 by Mantra Samui Team, Hotel Management
Dear Janice, Thank you so much for sharing your experience from your recent stay with us. We are very happy to hear that you like our hotel as well as the hospitality that we provide our guests at Mantra Samui Resort. We are so excited to share our renovation plan with you which will be commencing in April 2016Every day, we try our best to see our guests leave us with happiness and the biggest smile on their faces :) We look forward to welcoming you again soon! Thank you and best regards, Mantra Samui Team
5 out of 5
by A verified traveler

Posted Mar 30, 2016 on Hotels
Loved the place- the complimentary shuttle buses was a great added feature. Highly recommend the Mantra Samui Resort!
Comment from Hotel Management
Jun 4, 2016 by Mantra Samui Team, Hotel Management
Dear Guest, Thank you so much for sharing your experience from your recent stay with us. We are glad to know that you enjoyed your overall experience at Mantra Samui Resort. It is our main intention to serve our guests with comfort and convenience. Seeing our guests leave us with happiness and a big smile on their faces worth is our priority. We hope to see you again soon :) Thank you and best regards, Mantra Samui Team
5 out of 5
by Søren from Vejle

close to paradise!

Posted Mar 29, 2016 on Hotels
this is our second stay at Mantra and we absolutely love it! Manfinicent place, pure serenity and great service from everybody there. Only small downside is that the hotel shuttle does not run very often, but we managed to work our schedule around it most of the time, and otherwise the Taxis are only around 400-600 Bath.
Comment from Hotel Management
Jun 4, 2016 by Mantra Samui Team, Hotel Management
Dear Søren, Thank you so much for sharing your experience from your second returning trip at Mantra Samui Resort. We are happy to hear that your overall experience has been a magnificent one! Every day, we try our best to see our guests leave us with happiness and a huge smile on their faces. We hope to welcome you again soon :) Thank you and best regards, Mantra Samui Team
3 out of 5
by A verified traveler from Seattle, WA

Great views but needs some updates

Posted Mar 27, 2016
Good location, nice views, helpful staff, needs updates (the pool area is to small for that big of a resort, shower was off and on cold, furniture in room worn down, uncomftorable bed) I know the hotel is undergoing some renovations so hopefully these types of minor issues are resolved. :-)
Comment from Hotel Management
Mar 31, 2016 by Mantra Samui Team, Hotel Management
Dear Shelby, Thank you for taking your time to share your experience from your stay with us. We are happy to hear that you enjoyed our hotel accommodation, facilities, complimentary breakfast, and the hospitality that we provide our guests at Mantra Samui Resort. With regards to the pool deck area and other uncomfortable. we are so excited to share our renovation plan with you which will be commencing in April 2016. We hope that you will come back and let us better your experience after the renovation :) Thank you and best regards,
5 out of 5
by wilson from MIAMI

Beautiful location!

Posted Mar 24, 2016 on Hotels
Very beautiful location. Peaceful. The only negative thing would be the hill you have to walk up everyday.. besides that its really nice.Amazing breakfast!
Comment from Hotel Management
Jun 4, 2016 by Mantra Samui Team, Hotel Management
Dear Wilson, Thank you for sharing your experience from your stay with us. We are very happy to hear that you enjoyed our hotel accommodation, facilities and hospitality that we provide our guest at Mantra Samui Resort. We try our best to see our guests leave us with happiness and the biggest smile on their faces :) We hope to welcoming you again soon! Thank you and best regards, Mantra Samui Team
5 out of 5
by Jonathan from Detroit

slice of secluded paradise for an unbeatable price

Posted Mar 18, 2016 on Hotels
Mantra Samui is truly an unforgettable experience. Set atop a hill overlooking the ocean, the resort is secluded, sunny, modern, spacious with warm and attentive service throughout. For the price, the experience is unbeatable. Be prepared to utilize the free shuttle or pay an exorbitant amount for taxis to go up the hill when exploring nearby beaches. Complimentary breakfast is bountiful and scrumptious, the infinity pool is breathtaking, and the rooms are large, airy, with great balcony views. I stayed in the cheapest room and felt like royalty! I hope to return in the future and recommend Mantra to all.
Comment from Hotel Management
May 21, 2016 by Mantra Samui Team, Hotel Management
Dear Jonathan, Thank you for taking your time to share your experience from your recent stay at our Wow Ocean View Room. We are happy to hear that you enjoyed the view from our hotel location, hotel accommodation, facilities, staff service, and the hospitality that we provide our guests at Mantra Samui Resort. Every day, we ensure that our guests leave us with happiness and a huge smile on their faces. We look forward to welcoming you in Koh Samui again soon :) Thank you and best regards, Mantra Samui Team