"Not My Thing" Resort
Posted Oct 31, 2015
I had high hopes for this place considering they offer detox and weight loss programs, boy was I wrong.
First with the good. Kind an helpful staff. Nice ambiance in lobby and restaurant area. Nice yoga area.
Now for our experience...our taxi driver dropped us off and all we could see were rooms and no check in area. After a few minutes of searching, we ran into a guest who let us know it was across the street and about 50 ft down the road. A sign letting guests know would be nice in case their taxi drops them off on the wrong side. Next we're greeted by the super awesome staff who helped check us in. We get our room, which we immediately notice smells like mold. They offered to switch us out into another room, which also smelled moldly. We opted to keep all the windows open and put a fan in the window to cycle in fresh air. The bed looked like a king bed, instead, two twin beds stuck together. Considering this was my honeymoon, I was not too thrilled. Being vegetarian, I did not think I would have a problem ordering healthy food at a health resort. This was not the case. For dinner, my main option was curry with tofu and rice. They didn't even put vegetables in the curry. Their salad was lettuce, tomatoes and cucumber with mayo as dressing. For breakfast, when we asked for veggie omelet instead of meat, we got an omelet with just egg. This is NOT up to part with the standards of any resort advertising "health". We only stayed 2 of the 3 nights we paid for.
Comment from Hotel Management
Feb 29, 2016 by Management Team, Hotel Management
We are sorry for any frustration you may have experienced during stay with us, Madam. We do accept every guest comments and immediately try to solve all problems in order to keep satisfaction to our guest. Nothing is more important than regaining your trust and all of us here hope you will give us the opportunity to once again welcome you and provide you the positive Experience you have come to expect from us.