Spa tub, body treatments, aromatherapy, body scrubs, facials

Reviews of Natural Wing Health Spa & Resort

4 out of 5
Natural Wing Health Spa & Resort
11/5 Moo 6, Bang Por Beach, Maenam, Koh Samui, Surat Thani

Reviews

6.8
Rating 10 - Excellent. 2 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 11 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Facilities old, in need of updating and repair. Beach access decrepit, dangerous. Beach bar in very poor repair, breaking down. Poor, inadequate, forgetful service. Spider, centipedes, mosquitoes in room. Poor towel service. Adequate food. Poor coffee. Poor service follow-through - never received order I placed for kalamae. Not deserving of posted four stars - a one star facility - not recommended
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
1. Our flush never worked. 2. The safe never worked. 3. The toilet had a leak. 4. The Fridge had a leak. 5. The battery of the air con remote needed a change. 6. After a cleaning our room whilst we were out our door was left open. 7. Have no clue on how to make a simple pizza it was a complete joke just flat bread with cheese. The staff from the beach restaurant are nice but sooo lazy and they dont speak english. You have to go to them to take the menu /go back to order/ go back to pay they all talking under the bar. When you want to pay sometimes they ignore you , i was in front of all of them asking the bill no one looked at me.... so i left and pay the day after. After the following they gave us a new room and still we had to move our own things again and recieved no help from the staff by moving our bags. I find this hotel service to be totally unacceptable for the price we paid and i would not advise anyone to go there. The manager as to close and do everything again....
Stayed 9 nights in Jan 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2017

6/10 Okay

Janet, Australia

Liked: Cleanliness, staff & service, room comfort
Too spoilt elsewhere
The room is beautiful and I loved it but the ambience of the place is lacking. No one seems to care about the place, as in the gardens and the natural environment. When you stay somewhere that keeps the outside environment tidy its hard to feel at home when you are somewhere that looks messy and unkempt. The funny thing is my previous place cost half the price to stay at. Staff are pleasant, welcoming and helpful.
Stayed 1 night in Dec 2017

8/10 Good

JB, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Prior to writing my review I read a few others which were not positive... In contrast, I had a great experience with the two best aspects being the friendly staff and of course a nice, clean, sandy beach; only steps away. Most beaches on Samui are rocky or coral; essentially unusable for beach goers. There are many exceptions of course but this is a nice beach for SUP, swimming, and...drinking, with a bar/restaurant on the sand. If you want the Ritz Carlton or Conrad, go there! If you’re looking for a quiet spot, consistent with Thai standards, consider coming here. Positives are certainly location, decent WiFi, price, and serenity. I live just down the beach and needed a place to stay while my home was being rebuilt to a western standards inside. I’m certainly one to appreciate what that means. Natural Wing is a good place and as an added benefit, it’s a landmark location as all of the local taxi drivers know the place, in part due to the good signage out front. Enjoy your stay!
Stayed 4 nights in Oct 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
natural as in "lousy"
old, tatty, not well maintained, poor breakfast, noisy a/c, not changing towels everyday, bathroom in the open... nothing like the pics!
Stayed 3 nights in Aug 2017

4/10 Poor

Mariola

Liked: Cleanliness
It was a short stay in a rainy day and night. The water was running through the ceiling into the room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place!
Excellent place to stay with great service and standards of cleanliness!
Response from Natural Wing Management on Apr 30, 2016
Thank you very much for your good feedback. We are very pleased to service you and will keep everything on a good performance and looking forward to serving you again soon.

6/10 Okay

kiana, san juan del sur, nicaragua

Liked: Staff & service
Disliked: Room comfort
"Not My Thing" Resort
I had high hopes for this place considering they offer detox and weight loss programs, boy was I wrong. First with the good. Kind an helpful staff. Nice ambiance in lobby and restaurant area. Nice yoga area. Now for our experience...our taxi driver dropped us off and all we could see were rooms and no check in area. After a few minutes of searching, we ran into a guest who let us know it was across the street and about 50 ft down the road. A sign letting guests know would be nice in case their taxi drops them off on the wrong side. Next we're greeted by the super awesome staff who helped check us in. We get our room, which we immediately notice smells like mold. They offered to switch us out into another room, which also smelled moldly. We opted to keep all the windows open and put a fan in the window to cycle in fresh air. The bed looked like a king bed, instead, two twin beds stuck together. Considering this was my honeymoon, I was not too thrilled. Being vegetarian, I did not think I would have a problem ordering healthy food at a health resort. This was not the case. For dinner, my main option was curry with tofu and rice. They didn't even put vegetables in the curry. Their salad was lettuce, tomatoes and cucumber with mayo as dressing. For breakfast, when we asked for veggie omelet instead of meat, we got an omelet with just egg. This is NOT up to part with the standards of any resort advertising "health". We only stayed 2 of the 3 nights we paid for.
Response from Management Team on Feb 29, 2016
We are sorry for any frustration you may have experienced during stay with us, Madam. We do accept every guest comments and immediately try to solve all problems in order to keep satisfaction to our guest. Nothing is more important than regaining your trust and all of us here hope you will give us the opportunity to once again welcome you and provide you the positive Experience you have come to expect from us.

4/10 Poor

Jo, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Swimming pool dirty so couldn't use. Beach bar left filthy from night before. Curtains to small for window, so felt uncomfatable getting changed and in bed. Detox hotel but when I asked for fruit for breakfast only had Apple and orange. Road really busy and noisy also not easy to cross to beach. No sign of security on gate when I returned home late, anyone could walk in! Left one night early. Really disappointed stayed 8 years previously and was great, but run down and needs a good refurb!
Response from Natural Wing Management on Apr 30, 2016
Dear,Sir. We want to thank you for your feedback and for bringing these concerns to our attention. We are now improved our facilities and services. We certainly do not wish to lose you as a valued customer and of course the future visit to our hotel will better reflect our commitment to customer satisfaction.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice place, enjoyed our stay.
Nice place, enjoyed our stay

8/10 Good

Adrian, New York City

Liked: Cleanliness, staff & service
Nice quiet island getaway
The stay was great! The hotel staff was very flexible and accommodating, going out of their way to help us. The wifi in some areas of the hotel was spotty (and was needed for work) so they let us try out 2 different rooms before settling on our final room. Requests were for in room safe and splitting the king bed into two doubles were quickly granted. The breakfast (200THB a person) was filling and the dinner in the restaurant was quite exceptional. I would definitely recommend getting their house pancakes, which are available all day while the restaurant is open. The area is very quiet and beautiful, the beach is literally steps away (depending on which room you take it could be at max 100 yards). I would opt to rent a scooter or a car, which the hotel could arrange for you, as the taxi's are very very expensive thanks to the monopoly they have on the island (Think 300THB for a 5 minute trip). More expensive than most of Thailand, but the beauty and isolation make up for it.
Response from Natural Wing Management on Apr 30, 2016
Thank you very much for your good review. Its strive us to keep on good performance in service you and all our guest. we are now waiting for your visit again, Madam.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Peaceful stay
Hotel consisted of 2 areas: spa & beach. We stayed at spa location with easy access to beach across the street. Peaceful surroundings, friendly staff, great massages, excellent breakfast, quiet & beautiful swimming beach. Very few restaurants. Slow WiFi, difficult to Skype. Poor to no selection on tv. Would return.

8/10 Good

Tonni

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ophold
Fint hotel men lidt slidtoveralt
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ett bra nog hotell. Det har säker varit fint en gång i tiden men det ser inte ut att ha underhållits. Personalen var trevlig och tillmötesgående de gånger vi hade ”problem” hjälpte dom oss och löste det ganska omgående. Det vi saknade var en ordentlig pool. Den poolen som fanns va liten och kall att bada i, vi föredrog havet som låg max 50 meter där ifrån.
Stayed 20 nights in Jan 2019

6/10 Okay

Verified traveler

Traveled with partner
Eindeutig alles andere als ein Spa.. wer gerne überteuerte Massagen und Behandlungen an der Hauptstraße der Insel bekommen möchte, ist man hier richtig. Schlafen ohne Ohrenstöpsel allerdings nicht nur aufgrund des Motorenlärms unmöglich, sondern der Thai Boxing Schule die von früh morgens bis spät abends Stunden abhält. Auch mit Ohrenstöpsel findet man schwer Schlaf. Der Strand ist voller Algen, allein die Sitzsäcke sind angenehm. Strandbad ok. Cocktails sehr klein für den Preis. Das Restaurant haben wir nicht ausprobiert, gab ein tolles italienisches die Straße hinunter.
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Förfallet, slitet hotell, smutsig badrum, dålig städning både på rummet och i områden(garden, pull), väldig snäll men absolut oprofessionell personal på alla platser och nivåer (köket/frukost; vid strandbaren, städerskor, nattpoartje, massörskor, manager)
Stayed 14 nights in Jan 2019

6/10 Okay

XY, Bayern

Liked: Staff & service
Die Zimmer sind in Ordnung, das Bad lässt jedoch zu wünschen übrig. Es ist sehr heruntergekommen und die vorhandenen Grünanlagen im Badezimmer werden von jeder Menge Tierchen behaust. Der Pool scheint länger nicht benutzt worden zu sein und wirkt nicht gerade einladend. Das Frühstück ist zwar wenig, aber gut. Die Strandnähe ist toll und die Hoteleigene Beachbar sehr gemütlich. Der Service ist sehr zuvorkommend und freundlich. Das Preis-Leistungsverhältnis ist jedoch mehr als ungenügend. Wir hatten einen Sparpreis, dafür war es okay.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jacques

Disliked: Property conditions & facilities

6/10 Okay

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place with nice bungalows ner the beach. Im pleased with my stay but the photos at the hotels website are a bit misleading, i thought the hotel was at the beach but there is a road between the reception and the bungalows. The breakfast could be better but i ate at a bakery instead. Not much to do in Bang Poh so take taxi to chinatown, bamboo park and maybee eventuellt Chaweng. Near the hotel u can get thaimassage etc and the hotel offers treatments as well. Be prepared to relax when you stay here.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very cozy bungalows and that gave a nice jungle feel. Would recommend getting a car as the hotel is tucked away from all of the main attractions. You can also take a tuk-tuk. Nearest bigger city is MaeNam.
Stayed 10 nights in Jan 2018

6/10 Okay

Harald

Liked: Staff & service, room comfort
The hotel is small and there are not so many rooms. The beachside is not so nice as the pool side. Tge breakfast was very good and a nice friendly personal. At the morning there's always at 7am a thai boxing exercise so it's too loud in the morning. The room was good but they didn't cleaned the room so good. The hotel is outside the town so you need a car or a motorcycle. But there are two thai Restaurants with nice and friendly people and a good european food. The beach is good for people who want to chill out and often you are alone at the beach

8/10 Good

Yanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

ruhig gelegen....is aber nicht menam beach...achtu
Hotel war fuer den preis ok...strand so lala..zimmer waren top.

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jitka, Praha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Zašlá sláva u pláže
Hotel měl svá nejlepší léta daleko za sebou. Z našich bungalovů na pláž jen 10 m a do obchůdku 20,stejne blízko i do nejbližší občerstvovny. Na pobyt tak Max. 3 dny v pohodě, jinak v místě se nic nedělo. Snídaně v místním standardu.
Response from Natural Wing Management on Apr 30, 2016
Velice vám děkuji za váš názor . Jsme velmi potěšeni, že na Vás a těšíme se na vás zase slouží brzy.

6/10 Okay

Sara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES CONFORTABLE
Petit bungaloo dans la nature, très confortable et calme. Avec un scooter on peut se rendre en un quart d'heure dans les endroits les plus branchés de l'île

8/10 Good

Heinsa

Liked: Cleanliness, staff & service, room comfort
Top Hotel
Ist ein super Hotel mit schönen Bungalows und sehr netter Bedienung. Das Meer und der Strand sind nicht gut. Man muss auf Maenam Beach ausweichen.

8/10 Good

Anonymous

You get what you pay for and the
You get what you pay for and the ratio is convincing.........