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Reviews of Palm Leaf Resort

3 out of 5
Palm Leaf Resort
15/2 Moo 1 North Sairee Beach, Koh Tao, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 155 reviews" "
Rating 8 - Good. 50 out of 155 reviews" "
Rating 6 - Okay. 19 out of 155 reviews" "
Rating 4 - Poor. 8 out of 155 reviews" "
Rating 2 - Terrible. 1 out of 155 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort on quiet part of Sairee
Stayed 5 nights in Dec 2023

10/10 Excellent

HERSCHEL

Liked: Staff & service, amenities, property conditions & facilities
Very nice place to relax. Almost at the end of the beach, very quiet safe and clean. Cottage style dwellings which are well maintained. Staff was great and the two sisters that run the resort made sure I was met at my best and also got me a reservation back to Samui even after. It showed booked online. If you like the Thai food it is delicious and prepared well. I would recommend if you're going to Koh Tao to check it out.
Stayed 3 nights in Jul 2023

10/10 Excellent

Shayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this resort and the lovely lady at reception! She booked our transportation to our next hotel and was incredibly kind! Great place to stay at and steps away from the beach!! Definitely recommend!
Stayed 3 nights in Jun 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Bradley

Stayed 14 nights in Feb 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful bungalow with a sea view The staff were excellent Very pretty surroundings and a beautiful beach with crystal clear water We would definitely stay here again
Stayed 7 nights in Jan 2023

6/10 Okay

Tara

Traveled with partner
Liked: Cleanliness, staff & service
I liked the lovely swimming beach in front of the resort. The water was very warm and calm. Also, you can walk the beach to many restaurants and shops.
Stayed 3 nights in Feb 2023

10/10 Excellent

sheyenne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalows are so beautiful and amazing! Wish they had a restaurant.
Response from Tua on Nov 8, 2022
Thank you customers for trusting and reviewing Palm Leaf Resort and hope that every year you will come back to stay with us again. thank you again

10/10 Excellent

Richard

Stayed 3 nights in Oct 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet part of the beach. Great place to relax
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

ALAINROY, montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow , i chose the place to celebrate our 20th anniversary, simply wonderful
Stayed 3 nights in Jan 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A darling resort steps away from the beach!
We loved our stay at Palm Leaf Resort. Before we even arrived, Fon was in touch with us to make sure we would have a taxi ready to pick us up from the ferry and to ensure that everything would be ready for our arrival. From start to finish, the service was fantastic and they were willing to help us with fresh towels, scooter rentals and anything else that we needed assistance with. The rooms were clean and full of character - not to mention, right on the beach! We could have rolled out of bed and been on the sand. The bed was a little on the firm side, and the food wasn't our favourite on the Island, but other than that - we couldnt have asked for a better place to spend our time in Koh Tao.
Stayed 3 nights in Dec 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location helpful staff
Great spot directly on the beach, staff were very helpful with ferry shuttles/coordination and helping with bookings. A 5-10 minute walk from the bars and dining in Sairee Village, which can be pretty loud so we were happy to be a short walk away. Restaurant is open for breakfast and lunch only.
Stayed 2 nights in Nov 2019

10/10 Excellent

Sherry Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovin’ the Palm Leaf ❤️
Palm Leaf was a fabulous place for my daughter and I. We had a sea view bungalow for 4 nights and loved every single minute of our stay. I would definitely go back again and again. The front desk woman was so so kind and helpful, always a smile. This place is a gem. Not fancy but clean, safe, comfortable and just down right lazy.
Stayed 4 nights in May 2019

10/10 Excellent

M, Montréal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room, very clean. You can book taxi, motorbikes, tours at the reception. Good food. Reception can provide information on what to do. Nice restaurant near by with great BB. It would be nice if the place would have a pool. Restaurant closes at 7 pm which is early but it is close to other beach restaurant. The sunset is hidden by some rocks (in April) so it is better to go to the next restaurant if you want to see it
Stayed 2 nights in Apr 2019
Response from Bogie on May 9, 2019
Dear, Thank you very much for your positive review. We are delighted that you enjoyed your stay with us. Hope to see you again at Palm Leaf Resort. Kind Regards, Palm Leaf Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palm Leaf has been our favourite hotel during our 7 week trip to Thailand and Vietnam so far. The staff are very friendly and accommodating. Tha location has been quite perfect for our liking. It is near the end of the nicest beach on the island so relatively quiet. It is a ten minute walk along the beach passing many hotels, restaurants and bars to city centre. The hotel restaurant and bar serves very good meals at reasonable prices and drinks are cheap as well. The bungalows are spacious and clean and many have ocean views. We were upgraded to an upper suite for our last night and were really impressed with the upper floor suite. It is very large with An amazing deck and ocean view. No pool here but the ocean and sunsets are really the focus here. We would love to come back!
Stayed 2 nights in Mar 2019

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet bungalow with great AC!
Palm leaf is absolutely wonderful!! It’s right on Sairee Beach but towards the end where it was much more quiet. Which we loved!! The bungalows are beautiful, clean, spacious, and that AC!!! It was amazing. The staff was so helpful and kind. They have great lounge chairs and towels for you to use on the beach and everything you could want is in walking distance. They also have a bar and restaurant right there for you. This place was incredible and we will definitely stay again the next time we’re in Koh Tao!
Stayed 3 nights in Jan 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
My stay was great, we loved the deck space and furniture. A pool would have been nice but overall good experience.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalows are great. Very clean. Really nice. Pretty big room. The staff was helpful and nice. They went out of their way to make our trip to koh tao amazing. Highly recommended
Stayed 3 nights in Nov 2018

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Dominique

Liked: Cleanliness, staff & service, room comfort
Enjoyable Stay
Stayed in a beach front bungalow, great views, spacious clean room. Wifi a little slow. Didn't eat at the restaurant. Nice walk along the beach into Sairee town, though do need to watch the tides as it is quite difficult to walk along the beach at high tide. Pleasant staff.
Stayed 6 nights in Jun 2018

6/10 Okay

Al

Liked: Cleanliness, property conditions & facilities
Close to beach, a little ways out of the action from Sairee beach or the pier. We switched hotels after one night mostly to move closer, but the lady at the front desk was also a little pushy about reserving taxis, Ferry's, etc. All through her when all we wanted to do was go to the beach...
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Leaf
Good place to stay on Koh Tao. .......................................................................
Stayed 4 nights in Jun 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Me!
I come to Koh Tao once or twice a year to dive. This was my first time at Palm Leaf. It is quiet (far enough away from the party bars to sleep) and a four minute walk to my dive shop along the beach. The bed is comfortable and the staff is friendly and helpful. I have stayed at several budget hotels over the years and they are all pretty crappy here and not worth the 600-1,000 THB they charge. For a little bit more, I had a fantastic stay and will definitely return.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
My partner and I loved our stay at Palm Leaf resort. The staff were incredible, very helpful, friendly and attentive. We stayed in a sea view bungalow which was a very spacious, always thoroughly cleaned and the location was perfect for us. It was far enough up the beach so it felt tranquil and secluded, but only 10 minutes away from the huslte and bustle. The only thing that we weren't so keen on was the food here, however there are plenty of restaurants close by so that did not bother us at all. When we return to Ko Tao we will definitely stay here!

10/10 Excellent

Kanya, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best spot on Sairee beach, cosy room by the beach
it's a small and cosy hut eventhough it's a bit outdated but with perfect location, end of Sairee beach (clear , clean water and super soft sand, especially stay away from loud music on some bars) good breakfast and smoothies nice service with smiles They allowed me to join the resort owner's family for water fight tour on Songkran day, so much fun and I feel home (I travelled solo)
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Standard Experience
Some bungalows were nicer then others. I stayed in the superior room and it could have used with some updating. It was a lovely location (close enough to walk to the main areas, but quiet). Staff were great. For the price, I would have expected a bit more luxury, but all in all no complaints

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place lovely reception staff
Very pleasant beautiful views and location. Highly recommend the place for a short stay.

10/10 Excellent

Robbyn, edmonton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place- wish we could of stayed longer
The bungalows wee amazing- clean, easy to access and the bed was very comfortable. Great staff Amazing spot on the beach- quiet end of Sairee beach 10 minute walk into town Had everything you needed at the resort
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly stuff.Nice Bungalows near the beach.Great food in the restaurant.Would recomend this Hotel
Stayed 6 nights in Jan 2018

4/10 Poor

1 bad apple , s

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 staff made experience terrible
Lots of bugs in the room and no ac . 1 staff ask for more money from me to get to take me back to the hotel when I bought a round trip ticket from her on a small boat taxi so she clearly knew I had already purchased it . This made my experience a bad one no hospitality from this one employee ruined my stay
Stayed 4 nights in Jun 2017

8/10 Good

Russell, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach view. Great location. Needs updating
Beach view. Great location. Close to downtown area but far enough away too. Facilities could use a bit of updating. Bigger mirrors. More electrical outlets in the bedroom and bathroom. Maybe one more luggage bench. Bed was incredibly hard but it's good for you. And your back won't hurt in the morning if you put the extra pillows under or between your knees. Housekeeping should leave 4 not only 2 towels. It's also probably time to buy a new set of towels.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute place, just not my favorite beach on the island.

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ram

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

China

Liked: Staff & service, room comfort
Thailand Travels
Just like any other hotel this one had its pros and cons. To begin with the Pros: Beautiful sunset right on the resort beach Friendly and welcoming staff/management Comfy bed in a tiki hut style room with good A/C Motorbike onsite rental Cons: Many aggressive mosquitoes The floods from prior rain storms destroyed the entire interior walkway of the facility so hard to maneuver around with your luggage Ugly bathrooms w/luke warm water (definitely need renovating) WIFI is SLOWW and hardly works in some areas of the property Surrounding area in this island sucks... All drunk travelers roaming the streets, loud raves, and quite the opposite of a paradise island Overall decent for the price, depends on what your searching for.

10/10 Excellent

jl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic stay
I stayed for two nights the hotel staff was extremely helpful to places to go and tours to take ! The room was up to standard and the location was awesome ! I enjoyed Koh Tao and my stay

10/10 Excellent

V, SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessibility
Hotel Room is situated 1 minute from the beach. Though the sea view was sightly blocked, but it was perfectly compensated by the convenience to the beach. Sun bed is for strictly for guest only, thus, no worries overcrowded. Walking along the beach at late night wasn't scary at all. Although the hotel is located 5 mins away from the stretch of pubs and lounge along the beach, it is very quiet. Hence, there is absolutely no worries on disturb sleep. Having said that, the stray dogs does bark in the middle of the night and early morning. That's not within the hotel control anyway! Lastly, it is only 5 mins walk away from Big Blue Diving School. It will be perfect if the guest is informed in advance of any necessary repair works around the vicinity. The bungalow next to mine was going thru some repair works early in the morning at 7am!

8/10 Good

Riona

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful get away in Koh Tao
We enjoyed Palm Leaf Resort, it is on the beach in a wonderful location. You are walking distance to the shops and small town, the nightlife, and plenty of restaurants, yet you are also far away should you need some peace and quiet. The bungalows are very neat and tidy and have everything you need. I just was not too happy with the bathroom basin hanging a bit, but everything else was perfect. The staff are helpful. Beach towels are available and snorkeling gear. the restaurant is nice if you dont feel like walking anywhere. It just has a very peaceful and calm ambience. The beach is lovely.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beachside bungalows
Great place on the beach. Far enough away from the bars and clubs to relax in peace.

10/10 Excellent

Andy , cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea view villa
The sea view villa was absolutely amazing, the bed was comfortable and clean with a good size bathroom. The restaurant on the beach had a chilled out feel and the food was lovely with big portions, however sometimes a little slow coming out but thats thailand all over usually. The staff were friendly and polite and I would definitely recommend it and stay again. It's a 5 minute walk up the beach so not to close to the nightlife, but a great walk back after a night out.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay in this hotel as a stop over stay on our way to the airport - a lovely place and well run. Would recommend.

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort at the end of Sairee Beach
Had a wonderful 5 nights at the Palm Leaf resort. Stayed in one of the older, traditional bamboo huts, which is exactly what I was after. The lady on reception was amazimg. Very helpful and friendly. The resort is located at the far end of Sairee beach; quiet, but easy to get to the nightlife should you wish. There are many dive schools very nearby, shoukd you wish to do some diving while on Koh Tao.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, quiet, next to the beach.
Me and my girlfriend decided to stay at palm leaf after checking out a few reviews of other accommodations. We were driving in Koh Tao for 4 days, so we wanted to be close to the diving centre (10-15min walk along the beach) which was in the centre of sairee but not too close to all the partying and noise and fortunately this was the case. We came across another couple who were quote to the centre and had to move further out because they couldn't get enough sleep with all the people shouting in the early hours. We booked a supreme villa, which was roomy enough for the two of us. Everything was fine except the Wi-Fi signal isn't very strong so it's hard to get a connection. Other than that, had a fantastic stay. Made the trip all the better!

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely location
We were very happy with an upgrade when we arrived. Room was nice and the hotel is in a great location. The restaurant staff were not very helpful or polite. When we checked in the staff on reception agreed to let us keep our room until 12pm instead of 10am on the day of check out as we did not need to leave for our boat until 3pm. However at 11am we were sitting down for breakfast when someone came over shouting at us asking why we haven't checked out. We explained that someone else told us we could keep the room but she did not agree and things turned sour very quickly.

6/10 Okay

Neli, São Paulo, Brasil

Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude dutch woman. Not recommended.
Very rude receptionist. I made a mistake on my booking and althoght the room was empty they charge me for the day i didnt show up - many hotels just change the day out of courtesy. The dutch lady have NO idea how to threat custumers. Not at all. The AC on the room made me sick. I would not return.