Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Couplesby Jianyi
Posted Nov 2, 2015 on Hotels
for Everyoneby A verified traveler from Melbourne
Beautiful Resort and outstanding servicePosted Jul 4, 2015
Our stay at Paradiseislandestate was excelent. Our Villa Manageress Ong was outstanding, Choeng Mon Beach is stunning and breakfast cooked by Our Private Chef was a real treat. Our prívate garden and pool was a real treat. We were so glad with the experience that we will book another stay with you very soon. 5 stars all the way, Thank you so much for such a delightful experience.
for Everyoneby A verified traveler from HongKong
A very bad experience in my travel lifePosted Jun 23, 2015
This is my first birthday trip in my life. But they give me a very bad experience too. I search many hotel before booking. At last I confirm to book this hotel because they have Jacuzzi and private pool. But when I arrival,they told me that I need to change another hotel in the next day. I am very disappointed about their arrangement. I hope they can improve in that case. And please don't give the same case happen again. I am very disappointed I cant enjoy the hotel in the trip. But I am very appreciate the staff. She is very nice, helpful. And I know that the arrangement is not by her.
for Couplesby ole from ojai
listing does not correspond to the actual housePosted May 23, 2014 on Hotels
I had booked this house ,based upon the fact I need a house with a bigger kitchen. When we arrived ,off the main road,the cottage was a one room cottage ,that had none of things mentioned in the listing. No kitchen,no robes,smaller tv.backyard poorly maintained. they moved us the next day to another house ,that had a real kitchen. This listing does not reflect what they are selling and will not come back.
for Personal Eventby APJ from APJ
Overbooked hotel - sent us to the Imperial BeachPosted Apr 18, 2014 on Hotels
I booked this hotel on hotels.com and turned up and was taken to the "office" and told that there was a problem with the hotel and I couldnt stay there. The manageress told me in broken english that the room was flooded and i couldnt even see the place. Ultimately I was told later that the hotel was overbooked. In any case they sent me to the nearby beach hotel, which online costs 1/3 the price of the paradise island estate.Hotels.com has not offered me any compensation.
for Spaby A verified traveler
Great ServicePosted Jan 7, 2014 on Hotels
The villa was very nice, very clean. All the people and especially Ong were great, always available to be sure everything was ok. The garden was nice especially with a jaccuzzi inside. great stay!
Recommendedby Bane from Belgrade
romantic gatewayPosted Oct 6, 2013 on Hotels
little bit away from main street,but only little,10 min walk,but manager is there willing to help anytime.We used deluxe suite,had some small problems about wifi...very nice,everybody is polite,nice decorated room,lcd tv,some problems with locks.
for Couplesby bane from belgrade
very romanticPosted Oct 4, 2013 on Hotels
very romantic but first night we saw snake in the street,so it litlle spoiled ours romantlc gateways,because we were in deluxe suite,which is in nice garden,but that snake was in our minds and we couldnt relax in the garden,there is also jacuzi there.Suite starts to show some faults,like locks which is hard to lock,loosing wifi...manager is great and she is willing to help.
for Couplesby A verified traveler
wish we could have stayed longer!Posted Aug 25, 2013 on Hotels
We loved having a private garden villa on Samui for a few days. The staff was very helpful throughout our stay and we enjoyed the breakfasts cooked just for us on our villa's porch. Cheong Mon beach is pretty and relaxing, and only a short walk from the hotel. If we didn't want to walk, the manager was available to take us there on the golf cart. I didn't realize it until we left, but I think the hotel provides a free airport shuttle so make sure you call the hotel before or upon arrival in Samui!
by A verified traveler from mumbai, india
excellent stayPosted Aug 22, 2013 on Hotels
We stayed here last week for 4 nights and I can only say that our heavenly Samui experience was enhanced by staying here. Everthing from large rooms to bed, patio, garden, bathroom was super. Set in a quiet n peaceful location of choeng mon away from hustle n bustle of chewang n lamai. We have to add that excellent service n welcome was provided by villa manager Ong n her team. Ong was very helpful, warm n efficient. She is really thoughtful n very helpful. Would love to come back