Posted Mar 17, 2016 on Hotels
First of all, we booked "sea view pool villa". When we arrived, the man from recepsion showed us sea view pool villa, and we saw that there is no sea view! Then he offer to pay more money for beach front pool villa, so we bought it. Yes, it was amazing view from this Villa.
Second, we asked about car rent in the reception. The man from reception said: all insurance for the car. So we ordered it for the next day. And the next day we came to take the car. Woman from the reception wrote the payment voucher. I asked, where is the paper with the rules and all everything about full insurance? She was searching document few minutes. Then she found document with the "rules", but it was written about motorbike and nothing normal about car. We asked what is it? Where are the rules about full insurance? And then we found out that there is no full insurance for the car!!! How can the 4star hotel lie about car for rent??? We decided to search car in the town. The woman from hotel said that there are no cars rental in the town near, and she was lied again!
Third, room cleaners were terrible in the hotel. We never left the tips, because there was no reason why to leave!
Fourth, we had own pool near the villa. The bubbles button was not working. And any time when we wanted bubbles, we have to call or go to reception to ask for bubbles. Also, the water in the pool was not cleaned. In the last days it was so dirty.