Ratings based on 304 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful, lovely view. Staff were amazing!

Posted Jan 26, 2017
We stayed here for 7 nights for our honeymoon and had an amazing time. Beautiful staff and a great resort to relax. Would definitely go back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice room with sea view

Posted Nov 4, 2016
Location: The hotel is in between the Chaweng and Lamai and situated next on the main road, so you can reach there by easy driving.
The swimming pool is nice. It's true that all the room can enjoy a sea view.
Comment from Hotel Management
Nov 12, 2016 by Fern, Hotel Management
Dear Valued Guest, We would like to thank you for your kind review for The Kala Resort. We are delighted to read your high satisfaction, and hope to welcome you again soon! Best Regards,
4 out of 5
by A verified traveler

Stunning views!!!!

Posted Nov 2, 2016 on Hotels
The best part of this hotel is certainly the panoramic sea views, very beautiful. Our room had stunning views. I thought the room itself could have been a bit more luxurious - TV was in an awkward position and was a bit small. I get the feeling they are trying to be more 'Island style' but in an upper class way, rather than luxury.
Comment from Hotel Management
Nov 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your compliment to The Kala Samui Resort, Despite the TV. Your satisfaction is a real motivation for us. I hope to welcome you another time soon. Best Regards,
5 out of 5
by A verified traveler

Excellent service and amazing room

Posted Oct 17, 2016 on Hotels
Awesome experience in the kala samui ! Excellent service and amazing room with good view ! We have a great time here !!! Very recommending!!!
Comment from Hotel Management
Nov 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your compliment. We are delighted to read your satisfaction regarding your stay at our Resort. It is always a real pleasure to welcome you and your family. Best Regards,
5 out of 5
by A verified traveler

Posted Oct 15, 2016 on Hotels
Outstanding view and staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Most beautiful view on the island

Posted Oct 10, 2016
Pros: The view was AWESOME, beautiful to wake up to and look out over from the pool. Sat outside looking over the bay every morning, so peaceful.
Cons: Breakfast could have been better but it was adequate
Location: You need transport to stay here. We rented a motorbike to access restaurants and beaches
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Luxury at it's finest!!!

Posted Sep 28, 2016
The pool villa is amazing! You'll never want to leave it. The staff are amazing and kind. You won't be disappointed.
Comment from Hotel Management
Oct 1, 2016 by Fern, Hotel Management
Dear Our value guests, Appreciated your very good comment:) Hope we can serve you again next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Hotel!

Posted Sep 27, 2016
Pros: accommodations, friendliness of staff and serenity.
Cons: lower prices for meals and drinks to encourage guests to eat at the hotel
Location: 5 minute walk to the beach and restaurants
Spectacular views over looking the sea. Friendly, helpful, and courteous staff always willing to assist with our needs. Would absolutely stay there again. This is a quiet hotel away from the busy beaches. The cons: food and drinks were pricey compared to what you could get just down the street at other hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Resort with great sea views.

Posted Sep 17, 2016
Pros: the restaurant has nice sea view. hotel staff are attentive. Villa is clean. Mosquito repellent was provided.
Cons: Hotel could provide 2-way shuttle to town. Reply promptly to emails.
Sent several emails to the hotel to arrange for airport transfer but no reply from them. called Expedia for help. Expedia called the hotel to relay my request. Hotel staff at the Front Desk said that they could not access the emails sent to Reservations & provided another email add. While still on the line with Expedia, who is also on the other line with the Front Desk, I immediately email my flight details to the Front Desk which Expedia confirmed with the Front Desk that they have received my email & said will reply my email. However I did not receive it. So I crossed my fingers & departed for Koh Samui. Thank goodness, the hotel transport was there @ the airport when I arrived. stayed in the Duplex Villa 103 which has a great sea view from the balcony (2nd floor) but only a partial sea view (blocked by the trees) from the private pool on the 1st floor. The Villa next to mine (assumingly Villa 104) has unblock sea view. Prepare to climb steps as there are no lifts. Villa's free wifi is not stable. Hotel only provides 1-way shuttle to town. U have to take a metered cab back to the hotel. However, I waited in vain at the taxi stand. had to use the NaviGo app (saw the advert in the island guide map, it is similar to Uber) to call for a cab. During my stay, there were 2 blackouts in 1 nite between 2300 - 0000 hrs. each lasting for a few min. found out from the hotel staff that it is common on the island