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Reviews of The HHI Kolkata

4.5 out of 5
The HHI Kolkata
235/1 Ajc Bose Road, Kolkata, West Bengal

Reviews

6.4
Rating 10 - Excellent. 14 out of 93 reviews" "
Rating 8 - Good. 26 out of 93 reviews" "
Rating 6 - Okay. 23 out of 93 reviews" "
Rating 4 - Poor. 16 out of 93 reviews" "
Rating 2 - Terrible. 14 out of 93 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashwin

Liked: Staff & service
I really appreciate with the check in staff!!
Stayed 1 night in Nov 2023

2/10 Terrible

R

Stayed 1 night in Nov 2023

4/10 Poor

Thilak

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good rooms
Stayed 2 nights in Aug 2023

6/10 Okay

Jagdies

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jagdies janki
Hotel door didn’t work Customer service ie front desk in competent ac don’t work water dripping from the roof Breakfast which was asked huge letdown from kitchen staff Given a room at a smoking rooms side as I open the door smoke smell Toilet water didn’t work take the head for over a day Room 402 didn’t have a fridge iron given had loose wire exposed which is dangerous Even though it is a 5 star hotels feels like 1 star hotel Huge disappointment
Stayed 2 nights in Jul 2023

2/10 Terrible

Jagdies

Stayed 2 nights in Jul 2023

2/10 Terrible

Guru, San Ramon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old and dirty. Very unlike the pictures suggest. Checked out two days early. Hotel promised refund through expedia.
Stayed 3 nights in May 2023

2/10 Terrible

Debjani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in India for one month and stayed in 7 different cities in 5 star hotels and one of them was Kolkata. AVOID booking in hotel Hindustan it was the WORST experience. This should be a 3 star hotel. Room service was terrible, called 6 times to get a towel 2 hours later. They never came to pick up used cutlery for over 1 day so we left them outside our door and it was outside for 48hours no one came and picked it up. The garbage can was full and no one came to pick it up during our whole stay. We stayed 4 nights from Wed-Sun and there was clubbing in the hotel going on every night till 3am even though we were on the highest floor we could hear the noise. Also something was biting us at night (see pic for reference)

2/10 Terrible

Debjani

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in India for one month and stayed in 7 different cities in 5 star hotels and one of them was Kolkata. AVOID booking in hotel Hindustan it was the WORST experience. This should be a 3 star hotel. Room service was terrible, called 6 times to get a towel 2 hours later. They never came to pick up used cutlery for over 1 day so we left them outside our door and it was outside for 48hours no one came and picked it up. The garbage can was full and no one came to pick it up during our whole stay. We stayed 4 nights from Wed-Sun and there was clubbing in the hotel going on every night till 3am even though we were on the highest floor we could hear the noise. Also something was biting us at night (see pic for reference)

4/10 Poor

Amol

Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Cheap feeling. Inattentive front office staff
Older hotel. Staff unprofessional. Especially the guy at the checkout
Stayed 1 night in Feb 2022

6/10 Okay

Aditya

Traveled with family
Liked: Cleanliness, amenities
House keeping wasn’t responding properly.
Stayed 4 nights in Feb 2022

2/10 Terrible

Vaibhav

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Ajay Kumar Reddy

Stayed 1 night in Jan 2022

8/10 Good

Prashant

Liked: Staff & service
Rooms were good but not upgraded.Food was really good but expensive. Complimentary breakfast spread was good. Staff was very courteous and helpful. Overall a pleasant stay.
Stayed 1 night in Jan 2022

6/10 Okay

Vineet

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Not worth the price
Dirty rooms, linen were unwashed probably or unchanged. Bathroom taps were faulty. Sofa chair was dusty. Cleanliness was a joke
Stayed 1 night in Dec 2021

8/10 Good

Sona

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
It’s a wonderful property but it was sad to see poor maintenance. Probably reason being almost two years of lockdown but still there are few things that could have been done like polishing of wood and stone bases and replacing door knobs
Stayed 1 night in Nov 2021

6/10 Okay

soumitra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is poorly maintained ' staff was very nice and tried their best to give good service ' towels weee torn ' I have stayed here many times 15 years back and honestly' disappointed' there are many options at the same price range
Stayed 2 nights in Nov 2021

10/10 Excellent

Jyoti

Stayed 1 night in Nov 2021

10/10 Excellent

Amitava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable
Stayed 3 nights in Oct 2020

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

visa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Curtis, Wayne, PA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for business travelers and tourists alike. It is in the heart of Kolkata close to many of the important tourist sites. The staff are professional and very welcoming. The restaurant and room service are both the highest quality.
Stayed 2 nights in Jan 2019

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worse stay
Very bad location. Dirty place. Bad smell. Breakfast area was worse than a slam. People must not stay there.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Disliked: Staff & service
Only Geographically its suitable. But Right from FOOD SERVED IN BUFFET B'FAST Is very poor standard. Managing is worst. Overall food and Resturant & Staff of Resturant and House Keeping needs a huge improvement.
Stayed 2 nights in Dec 2018

6/10 Okay

Amit

Liked: Staff & service, room comfort
Disliked: Cleanliness
It was okay for the money
I stayed here for a few hours before boarding my flight and have mixed opinions. The room was just okay and not clean all the way and the mini-bar was empty. The rooms need to be renovated among other things to offer a truly 4.5 star experience. Staff was attentive and helpful.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
It is a good hotel and the stay was comfortable. They have friendly staff and very helpful. However the Wi-Fi was very bad and I had difficulty working. The area around the hotel is very busy and unclean. But it was close to my place of business and hence was very suitable.
Stayed 2 nights in Oct 2018

10/10 Excellent

Faizun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sevice everythink
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
View was terrible
Will not recommend. HIghly priced with small room ,view was terrible .
Stayed 3 nights in Jun 2018

10/10 Excellent

Dipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel is excellent and nice.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired, old, noisy
Poor by international standards, rooms are very old, both in style and standards of fittings. A/C thermostat did not work, it's either ON and noisy or OFF, and rapidly warms up. Staff were all great and very willing to help. Good buffet, even better restaurant.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
probably one of the worst hotels in kolkata
Pathetic hotel, rooms on 6th floor looked like last renovated in the 80s. Only saving grace was the duty Manager - Mr Dennis who quietly upgraded me to suite when I complained to him. That looked like newly done up, but had leaking water on the bathroom mirror, in some ducts etc.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Property needs renovation.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Disliked: Staff & service
NO HOT WATER
FRONT OFFICE STAFF DECENT BUT SUPPORT TEAM OF HOUSE KEEPING AND ALLIED SERVICE PERSONNEL VERY LAZY AND INEFFICIENT.

8/10 Good

Bharathwaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and clean good hotel
Parking is a main problem in this hotel -- other wise everything is fine

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel Experience
Excellent service, both check in and check out was smooth and prompt. Breakfast buffet was included in my room rate but I would've happily paid for the delicious spread. Housekeeping was extremely helpful with extra towels and coffee/tea. I shall be returning for a 3-days stay beginning December 29th, 2016 ^_^

2/10 Terrible

Abu, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel to stay. AVOID!
I don't usually give bad feedback unless something is really bad. Staying at this hotel was a nightmare and I would advise people to book at a different hotel. So here are the pros and cons: Pros: 1) excellent location for shopping 2) hotel staff and nice and helpful Cons: 1). Hotel has a night club in the lobby. So good luck sleeping at night. I was the regal suite which was located in the 3rd floor. Music for the club was so loud that the mirrors in the room were shaking. Called the lobby few times to complain but nothing happen. Music was loud till 3am. Next day same problem at night so this time I went to lobby and demanded to speak to a manager on duty. Manager finally came and changed us to the presidential suite which was located on the 5th floor. Just FYI this presidential suit was like any Hilton Suite. 2) Most rooms in this hotel was very dirty and old. Bathroom was so dirty that I felt dirty after taking a shower. Rooms on the 5th floor seems to be upgraded. 3) I booked my hotel thru Hotels.com and the taxes were included on my price. At check in the lady didn't want to believe me that the taxes were included on my price. I showed her my reservation confirmation where it clearly shows taxes were included but she continue to disagree. Demanded for a hotel manager. Had to wait 30 min and finally manager came and check the system and said yes taxes are included. So be careful!!!

8/10 Good

Chandrima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sanjeev, Hyderabad

Disliked: Cleanliness, room comfort
Centrally Located
Tariff should be less.except the room all other amenities were good.

8/10 Good

Jerome, New York/NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Kolkata
Safe, Clean and Comfortable. This is important given the relatively low income of the population and challenges of negotiating the city safely.

2/10 Terrible

Jyotleen

Disliked: Staff & service, property conditions & facilities, room comfort
Most pathetic hotel I ever stayed
Over rated over hyped pathetic Hotel. When I reached the hotel the reception staff did not have any clue of my booking. Despite of showing them the reservation paper from Expedia..they took half an hour to figure out about the reservation and finally gave me a room (showing that they are doing a favor as they have no information and they will check with Expedia post this). Room was very average..not at worth the price paid for. I was just settling down in the room I heard someone trying to open the room door...when I asked who it was it was housekeeping. I never asked for anything so asked why he was here and trying to open the door to which the person replied just wanted to check whether there is an ash tray in the room or not. I was just astonished to this behaviour...I was travelling alone and spending 2 nights at this hotel was a nightmare. NOT AT ALL RECOMMENDED

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karthikeyan, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant durga puja stay at heart of city
Had a great offer to stay at this nice hotel for Durga puja .. centrally located to visit most places ..

8/10 Good

Himanshu, Baroda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
efficient & comfortable stay
Very pleasent & comfortable expirience

4/10 Poor

Sumit, Guwaha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Rooms are not upto standard .. Service level is quiet slow

4/10 Poor

dip, hyderabad

Disliked: Cleanliness, property conditions & facilities, room comfort
budget hotel facilities at cost of a five star
booked a queen room, but got a simple double bed one.very stuffy rooms with archaic services.bathroom was scary wid minimum amenities.food quality was way below standard.a good hotel fot the 70s business crowd, not matched up with the young traveller used to bwtter sta dards

2/10 Terrible

Shuchi, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worn out hotel
The hotel staff was extremely slow and not even courteous. the room was dirty and the bed linen was dirty as if it had been slept in. there was hair on the bed linen, the door handle was dirty.

6/10 Okay

Verified traveler

Liked: Staff & service