Ratings based on 317 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from istanbul

Beautiful hotel, central location, comfortable bed

Posted Oct 8, 2017
Beautiful hotel, central location, comfortable bed Needs new soft towels and probably needs to replace old textiles for a fresher feel.
Comment from Hotel Management
Oct 11, 2017 by PR Manager, Hotel Management
Dear Mehmet, Thank you for staying with us and taking your time to share your feedback. I shared your comments and suggestions with our Executive Committee. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Melike Alemdaroğlu
5 out of 5
by A verified traveler from Oxfordshire, England

Comfortable hotel in central location

Posted Sep 14, 2017
Pros: Helpful and friendly staff. Fab heated pool, sauna and steam room. Excellent massage. Plentiful breakfast with delicious orange juice.
Cons: Business hotel so not the same atmosphere as a family hotel. I liked this but some may want something a bit less formal.
Location: Great central location close to the ferry which takes you to other parts of Izmir. Easy walk to shops, the Grand Bazaar and cafes and restaurants.
My son (aged 18) and I stayed at the Movenpick in Izmir for a short break in September 2017. Our air conditioned twin room was a good size, with plenty of storage space and very comfortable beds. I really liked the fact that we were given a choice of pillows as I prefer to have firm anti-allergy synthetic pillows.
Comment from Hotel Management
Sep 18, 2017 by General Manager, Hotel Management
Dear KathyEG , Thank you very much for your stay in our Mövenpick Hotel and your feedback. I am delighted that you were impressed with our location and mentioned about our excellent kitchen. It is with great pleasure that I will share your positive feedback with my team of friendly staff – how thoughtful of you to make reference to this. I'm sorry that you felt we are just a business hotel. Of course all the families are very welcomed at Mövenpick Hotel Izmir. We do also have family rooms and special amenities for families. . Please always remember that our staff is always ready to help you and meet your expectations. We look forward to welcome you back soon. Best regards, Erhan Cetin-General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good service and Excellent location

Posted Aug 25, 2017
Very good overall! Our only reservation is the language barrier. Not too many people speak good English, so communication is difficult .
Comment from Hotel Management
Aug 30, 2017 by PR Manager, Hotel Management
Dear GUest, Thank you for your feedback and having chosen Mövenpick Hotel Izmir for your vacation. Concerning the lack of english from our staff, we should inform you that we are constantly offering courses to all our staff to reinforce their level of conversation, especially to those in direct contact with our guests. Any criticism is always welcomed to improve our services, So thank you very much again for your comments. We will be glad to host you again at our hotel in Mövenpick Hotel Izmir during your future visits. Best regards, Merih Yumlu-PR and Quality Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Nice hotel, good location

Posted Aug 24, 2017
Nice hotel at a good price. Great location. Will stay again if in Izmir.
Comment from Hotel Management
Aug 27, 2017 by PR Manager, Hotel Management
Dear Brent, Thank you very much for your nice review! It is always a pleasure for us to get nice comments and we are really happy that you appreciate our efforts. Our team takes great pride in offering our guests inspiring stays. It is very important for us to keep the charm of our hotel. We look forward to welcoming you back soon! Best Regards, Merih yumlu
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Good hotel good staff

Posted Aug 23, 2017
Nice clean hotel , very excellent staff It's alternative to swisss hotel next door
Comment from Hotel Management
Aug 26, 2017 by PR Manager, Hotel Management
Dear Giovani, Thank you for staying with us and taking your time to share your feedback. I'm so pleased to hear that you enjoyed your stay and appreciated the friendliness of our staff. I will forward your comments to the team. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu
2 out of 5
by A verified traveler

Posted Aug 18, 2017
Otel genel olarak temiz. Sadece biraz eskimiş. Lokasyonu İzmir için harika. Odalar biraz küçük.
Comment from Hotel Management
Aug 21, 2017 by Halkla İlişkiler ve Kalite Müdürü, Hotel Management
Sayın Misafirimiz, Öncelikle vakit ayırıp anketimizi doldurduğunuz ve konaklamanızda Mövenpick Hotel Izmir'i tercih etiğiniz için çok teşekkür etmek istiyoruz Bildiğiniz gibi; Mövenpick Hotel Izmir 9 senelik bir oteldir. Birkaç yıldır halılar, dış çerçeveler, yastıklar gibi ufak çaplı yenileme çalışmaları yaptık ve yapmaya devam ediyoruz. Eminim ki Mövenpick ve otel sahipleri en kısa zamanda otelin yenilenmesi için ciddi bir renovasyona gireceklerdir. Umuyorum o zaman hem servis kalitesi hem de mimari açıdan beklentilerinizi çok daha iyi karşılayan bir otel olacağız. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Izmir’deki evinizde sizleri tekrar ağırlamak dileklerimizle. Saygılarımla, Merih Yumlu-Halkla İlişkiler ve Kalite Müdürü
5 out of 5
Recommended
for Everyone
by A verified traveler from saudia arabia

Posted Aug 17, 2017
Nice hotel with nice beach and spa good staff and excellent food the location about 15 kilo from bodrum The hotel excellent choise for peopl looking for relaxing.
Comment from Hotel Management
Aug 20, 2017 by PR Manager, Hotel Management
Dear Rashed, Thank you for staying with us and taking your time to share your feedback. I'm so pleased to hear that you enjoyed your stay. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih yumlu
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver canada

Nice hotel , closed to every thing you need.

Posted Jul 26, 2017
Nothing to complian since we found every thing in It's order. The only reason I booked with this hotel Because I saw the manager answering comments Of the people who have concerns. I thought it might be right place to stay since mangement is care. Nice and clean with one of the best breakfast in izmir. I go back if I ever went back to izmir.
Comment from Hotel Management
Jul 28, 2017 by PR and Quality Manager, Hotel Management
Dear Mansur, Thank you very much for your stay in our Mövenpick Hotel and your feedback. And thank you for choosing to stay with us next time you will be in Izmir. You are a valued guest rather than just a customer. And your comments are really important for us. I hope to have the pleasure of welcoming you again to our hotel so that we can have another chance to make you feel at home again. We are looking forward to welcoming you again at Mövenpick Hotel Izmir! Sincerely, Merih Yumlu-PR and Quality Manager
2 out of 5
by A verified traveler

Compare to price the hotel was below the awarage.

Posted May 23, 2017
* everytime you call they will tell you different price * Your stay will cost around 85-90 dolar but doesnt include breakfast * uncomfortable beds * Everytime you move your car u have pay 20 TL - which is a good side benefit for hotel in short dont go! there are many hotels around with better price and service
Comment from Hotel Management
May 29, 2017 by PR Manager, Hotel Management
Dear Guest, Thank you very much for taking time to comment our hotel. We sincerely apologize for the inconveniency you have experienced during your stay. I just would like to inform you that hotel rates changes due to the period and occupancy. Our aim is not to mislead our client, which is a very bad policy from my point of view. We have 4 different room types and they all have different prices and changes due to the period. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback is invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR and Quality Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location.

Posted May 11, 2017 on CheapTickets
Location, facilities and staff are great. Room should be better cleaned.
Comment from Hotel Management
May 16, 2017 by Merih Yumlu-PR Manager, Hotel Management
Dear Guest, Thank you for staying with us and taking your time to share your feedback. I'm so pleased to hear that you enjoyed your stay and appreciated the friendliness of our staff. I will forward your comments to the team. Also, we are very sorry to hear that you face a cleaning problem in our hotel. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards,