Sundeck

Reviews of Diamond Boutique Hotel

4 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 32 out of 37 reviews" "
Rating 8 - Good. 3 out of 37 reviews" "
Rating 6 - Okay. 0 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely week in Kos Town, The hotel is on the outskirts of the main town so lovely and quiet and a short 15 minute gentle walk into the harbour where there are lots of restaurant options. The staff are excellent, welcoming, friendly and very attentive. Housekeeping is great with services each day. Pool area is nice - comfy loungers and pool towels provided which you can swap as frequently as you like. Lovely relaxing spot.
Stayed 7 nights in Sep 2023
Response from Diamond Boutique Management on Oct 6, 2023
Thank you for the excellent review.

10/10 Excellent

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very friendly and helpful staff, clean, amazing food for breakfast and dinner, very fresh with a lot of choice!
Stayed 7 nights in Apr 2023
Response from Diamond Boutique Management on Apr 12, 2023
Dear Benjamin,Thank you for your excellent review of our hotel.

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Diamond Boutique Management on Apr 10, 2023
Dear Trevor,Thank you very much for your excellent review of our hotel.

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay. Very nice property.
Stayed 1 night in Oct 2022
Response from Diamond Boutique Management on Nov 1, 2022
Thank you for your excellent review.

10/10 Excellent

Katharine Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very comfortable and relaxing stay
Stayed 7 nights in Jul 2022
Response from Diamond Boutique Management on Jul 17, 2022
Thank you for your excellent review.

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check-out, our stay was excellent, receptionist was first class
Stayed 2 nights in Jun 2022
Response from Diamond Boutique Management on Jun 28, 2022
Thank you for your excellent rating. We hope we have the pleasure to host you again in the near future.

10/10 Excellent

CEM, Wood Ridge

Stayed 1 night in Jun 2022

10/10 Excellent

MEHMET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean/friendly
Stayed 2 nights in Apr 2022
Response from Diamond Boutique Management on May 2, 2022
Thank you for your excellent review.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Kos.
Beautiful, well run hotel. Very clean, great pool and even better breakfast! Although not on a main thoroughfare only 15 minute walk into the centre of Kos town. Rooms were compact but well equipped with a welcome bottle of wine and nice glasses too. Overall a top stay.
Stayed 2 nights in Oct 2021
Response from Diamond Boutique Management on Oct 20, 2021
Dear Guest, Thank you very much for taking the time to review our hotel. It was great to her you thoroughly enjoyed your stay with us and we hope we have the opportunity to welcome you back in the near future. Kind Regards,

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accommodation and amazing facilities
The quality of accommodation and food was excellent as were all staff members. Very attentive and covid aware
Stayed 6 nights in Aug 2021
Response from Diamond Deluxe Management on Aug 24, 2021
Dear Guest, Thank you for your excellent rating and review. It is always an honor to receive acknowledgment for all the hard work we all put in. Once again thank you for being our guests.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Friendly staff.
Stayed 1 night in Aug 2021
Response from Diamond Deluxe Management on Aug 17, 2021
Thank you very much for taking the time to review our hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best if not the best. It is right next to the beach, so you get amazing sea view. It is one the cleanest hotel I have ever stayed. The food is also amazing. The chefs there do “Michelin level” work. The staff is very friendly and highly respectful. Don’t even consider the other more expensive alternatives, just go there you will love your life!!!
Stayed 3 nights in Jul 2021
Response from Diamond Deluxe Management on Jul 25, 2021
Thank you very much for your kind words. It is always an honor to receive such great reviews.

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
While I have no complaints regarding hotel staff and amenities (except for the AC and shower), I have a major issue with their business practice. I initially booked their less expensive boutique hotel, then I received an email indicating it is closed and they are “upgrading” me to the deluxe hotel. But guess what, everything costs double there. Then I realize that they actually keep the boutique hotel (less expensive) active in Expedia. Unfortunately I fell into the trap again thinking that it is open. Not really. They automatically only included breakfast only. Guess how much is dinner: £45! Be careful. I don’t like their business practice. This really turned me off and will probably never come back. Shame for such a nice environment.
Stayed 3 nights in Jul 2021
Response from Diamond Deluxe Management on Jul 17, 2021
Dear Guest, It is very disappointing to read comments that are false accusations. Firstly, as you were never a guest at Diamond Boutique, how do you know what the prices are at Diamond Boutique, to stipulate that everything is double. Secondly, your first booking which you had made was through Expedia for Diamond Boutique was on HB Basis. We notified you well in advance, of the current difficulties the tourist industry is facing, however in your response you were overwhelmed to be upgraded to our 5* property. On your last day at Diamond Deluxe, you approached the reception staff and asked to extend your stay. We gave you a price, however you became "cheeky" and rebooked Diamond Boutique at the cheaper rate, knowing that you would remain at Diamond Deluxe Hotel. Unfortunately when you made your second booking you did not book the half board basis, but only bed and breakfast,(we did not accidently change your booking, you entered it incorrectly) and yes a 5 course a la carte dinner at a 5* hotel at 35euro, is very well priced when one is aware of 5* hotels. Would our business practice have been better to reallocate you to a 4* hotel and not a 5*????? Regards, Management

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfiest sun loungers!
Great stay, staff were friendly and breakfast was good with measures in place due to covid. There were plenty of sun loungers which were really comfortable! Room was nice and shower was good
Stayed 7 nights in Oct 2020
Response from Nectaria L on Oct 12, 2020
Thank you for your excellent review of our hotel. We hope we have the pleasure to welcome you back in the near future.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Great hotel with fantastic staff
Stayed 7 nights in Aug 2020
Response from Nectaria L on Sep 9, 2020
Thank you very much for your excellent review of our hotel. We hope we have the pleasure to welcome you back in the near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
First class hotel
Stayed 4 nights in Aug 2020
Response from Nectaria L on Aug 8, 2020
Dear Guest, Thank you for taking the time to review our hotel. It was a pleasure to have hosted you and we hope to welcome you back in the near future. Kind Regards Nectaria L

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel. Staff are friendly and helpful. Quiet location. A little walk into town and beach- 10 minutes. Will probably go back
Stayed 7 nights in Oct 2019
Response from Front Office Manager on Oct 27, 2019
Dear Guest, Thank you so much for taking time to review our property. We are so glad to see that you were satisfied with our staff and service. Thanks for recommending us. Hope to welcome you again. Kind Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the size of the hotel - only 44 rooms which meant that you got to know the staff quite well all of whom were very friendly and took great care of us. It was in a quiet location but only 15 minute walk into town where there were lots of restaurants and shops. The sunbeds were very comfortable and during the last week in September no problem in find a free one in either the sun or the shade, only slight issue was that at that time of year water was quite cold even though air temperature was 30 degrees. Lovely buffet breakfast. Evening meal was buffet style which was nice with lots of choice but we only ate there once preferring a walk into town in the evening after a lazy day around the pool.
Stayed 7 nights in Sep 2019
Response from Front Office Manager on Oct 21, 2019
Dear Guests, Thank you for choosing to stay with us at the Diamond Boutique Hotel. It was our pleasure to host you and thank you for taking the time to share your experience with other travelers. It is always a sincere honour to hear from guests who thoroughly enjoyed every aspect of their stay and we will be sure to share your kind comments with the whole team. We will all look forward to having the opportunity of welcoming you back on your next holidays. Kind Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect place to get away and explore Kos. The hotel was lovely and felt like there was lots of space between rooms. The outside spaces were lovely. Staff were extremely helpful and polite. Breakfast was very nice - we didn’t eat in the restaurant in the evenings, but we heard that too was excellent. We were able to hire bikes for the week at the end of the street which was a lovely way to explore the island and find taverna’s which were more hidden. I would highly recommend this hotel.
Stayed 7 nights in Jun 2019
Response from Front Office Manager on Jul 13, 2019
Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We hope we have contributed to a great experience in your visit to Kos and welcome the opportunity to host you any time you travel back to our island.

10/10 Excellent

stephen, diamond boutique kos town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely destination and hotel
Just out of the main part of the town Easily walked within 10-15 minutes Quiet location Ideal if you want a relaxing break Hotel very clean and the staff are very pleasant Second time back in the last 2 weeks Well recommended
Stayed 2 nights in Sep 2018
Response from Nectaria Lambropoulou on Oct 3, 2018
Dear Guest, Thank you very much for your loyal patronage and for recommending us so warmly. We always strive to provide the highest level of product, facilities and yet personalized service, hence to receive comments such as yours is very motivating. Kind Regards,

10/10 Excellent

CEM

Stayed 2 nights in Aug 2023
Response from Diamond Boutique Management on Aug 18, 2023
Thank you for the excellent review and rating.

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personeel helemaal top, zo vriendelijk. mooie ruime kamers en het eten is geweldig.
Stayed 7 nights in Apr 2023
Response from Diamond Boutique Management on Apr 22, 2023
Dear Barry,Thank you very much for your excellent review of our hotel.We hope we have the pleasure to host you again in the future.

10/10 Excellent

A Bozkurt

Stayed 1 night in Sep 2022
Response from Diamond Boutique Management on Sep 8, 2022
Thank you for your excellent rating of our hotel.

8/10 Good

Joakim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Diamond Boutique Management on Jul 18, 2022
Thank you for your kind review.

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parken für umme
Sehr schönes neues Hotel. Ideal für Kos Stadt, aber auch Strandnähe. Auto nicht unbedingt erforderlich, Fahrradverleih 400m entfernt kostet die Woche 30 Tacken. Großer Pool, schöne Bar, Parkplatz auf dem Hof für umme.
Stayed 1 night in Apr 2022
Response from Diamond Deluxe Management on Apr 27, 2022
Dear Guest, Thank you very much for taking the time to review our hotel. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We look forward to welcoming you again in the near future. Kind regards, Nikki

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to be !
Hôtel très agréable, décoration soignée et design. Belle piscine. Le staff est prévenant et professionnel. La chambre était bien équipée, propre, agréable et au calme. Bon petit déjeuner complet. Je conseille vivement cet établissement havre de paix à quelques minutes à pied de Kos Town.
Stayed 3 nights in Sep 2021
Response from Diamond Deluxe Management on Sep 9, 2021
Thank you very much for your great review of our hotel. We hope we have the pleasure to welcome you back in the near future.

10/10 Excellent

Verified traveler

Stayed 7 nights in Sep 2020
Response from Nectaria L on Sep 29, 2020
Dear Guest, Thank you for your positive rating. Kind regards

4/10 Poor

Yu Li

Disliked: Staff & service, property conditions & facilities
WiFi is very slow and most of time not working. We stayed in block one and when we left hotel to airport around 4am there is not emergency exit light around only lobby light was on we had to use phone torch to see where we should go in this way this is extremely dangerous for guests. Housekeeping Anna is very friendly and helpful who is the only good experience while we stayed in this hotel. Receptionist at night duty need to improve his English and hospitality skills.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2019
Response from Front Office Manager on Jul 31, 2019
Thank you for taking the time to review our hotel.

10/10 Excellent

sefi shine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון, שירות, איכות - פשוט מעולה!!!! לא לחשוב פעמיים, מיקום מעולה, צוות מקסים, חדרים מהממים ונקיים, אוכל מעולה, בקיצור...לא אחשוב פעמיים אם אצטרך להגיע שוב לקוס, זה המלון.
Stayed 4 nights in Jun 2019
Response from Front Office Manager on Jul 11, 2019
Dear Guest, Thank you so much for taking time to review our property. We are so glad to see that you were satisfied with our staff and service. Thanks for recommending us. Kind Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est nickel. La chambre, la piscine, la propreté, le service, le calme et le petit déjeuner. Foncer à cet hôtel sans hésiter.
Stayed 8 nights in May 2019
Response from Nectaria Lambropoulou on May 21, 2019
Dear Guest, Thank you so much for taking time to review our property. We are so glad to see that you were satisfied with our staff and service. Thanks for recommending us and we hope we have the opportunity to welcome you back in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019
Response from Nectaria L on May 1, 2019
Thank you for your excellent rating.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes Zimmer und sonstiges Hotelgelände! Das Personal war sehr aufmerksam und steht’s sehr freundlich.
Stayed 4 nights in Apr 2019
Response from Nectaria L, Front Office Manager on Apr 16, 2019
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Kind Regards,

10/10 Excellent

Maja, Brabant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel mooi hotel
Zeer goed hotel en heel vriendelijk personeel. Zouden zo teruggaan. Het enige minpuntje is dat het vrij achteraf ligt maar als je een fiets huurt sta je in 5 min midden in het centrum of bij een strandje.
Stayed 7 nights in Jul 2018
Response from Nectaria L on Aug 9, 2018
Dear Guest, Thank you for taking the time to tell us about your experience at Diamond Boutique Hotel. We appreciate you sharing your comments and we hope we will have the opportunity to welcome you back in the near future. Kindest Regards,

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Man borde var pannsär eller var lungt o tyst .bita att gå till stan men ok
Stayed 2 nights in Jun 2018
Response from Nectaria L, Front Office Manager on Jun 21, 2018
Dear Guest, Unfortunately we cannot understand the context of your message. Kind Regards,