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 Reception
 Lobby Sitting Area
 Guestroom
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 Guestroom
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 Guestroom
 Guestroom
 Guestroom
 Guestroom
 Guestroom
 Guestroom
 Guestroom
 In-Room Kitchen
 In-Room Kitchenette
 Living Area
 Living Room
 Living Room
 Living Room
 Living Room
 Terrace/Patio
 Terrace/Patio
 Terrace/Patio
 Balcony
 Balcony
 Balcony
 Balcony
 Guestroom View
 In-Room Coffee
 In-Room Coffee
 Bathroom
 Bathroom
 Bathroom
 Bathroom
 Bathroom
 Bathroom Amenities
 Bathroom Amenities
 Childrens Pool
 Childrens Pool
 Indoor Pool
 Outdoor Pool
 Outdoor Pool
 Outdoor Pool
 Water Park
 Fitness Facility
 Fitness Facility
 Fitness Studio
 Fitness Studio
 Spa
 Spa
 Nail Salon
 Steam Room
 Spa Reception
 Spa Treatment
 Sports Facility
 Boating
 Boating
 Boating
 Tennis Court
 Basketball Court
 Sport Court
 Sport Court
 Archery
 Mini-Golf
 Childrens Area
 Childrens Activities
 Dining
 Restaurant
 Restaurant
 Restaurant
 Restaurant
 Restaurant
 Buffet
 Food and Drink
 Hotel Bar
 Hotel Bar
 Hotel Bar
 Hotel Bar
 Hotel Bar
 Hotel Lounge
 Hotel Lounge
 Poolside Bar
 Poolside Bar
 Poolside Bar
 Chapel
 Meeting Facility
 Meeting Facility
 Meeting Facility
 Property Grounds
 Property Grounds
 Beach
 Beach
 Garden
 Garden
 Outdoor Wedding Area
 Outdoor Wedding Area
 Outdoor Wedding Area
 Outdoor Wedding Area
 Outdoor Wedding Area
 Outdoor Wedding Area
 Outdoor Banquet Area
 Outdoor Banquet Area
 Aerial View
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Get an overview of this hotelUpscale hotel on the beach, with 4 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
24-hour business center

Location

Located in Mastichari, this beachfront hotel is connected to the convention center and within 3 mi (5 km) of Lido Waterpark, Hippocrates Garden Cultural Center, and Lido Waterpark. Mastichari Beach and Tigaki Beach are also within 6 mi (10 km).

Hotel Features

Catch some rays at the beach or spend the day relaxing at Neptune Hotels Resort, Convention Centre & Spa's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.

Room Amenities

All 569 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include balconies or patios, refrigerators, and room service.

Neptune Hotels Resort, Convention Centre & Spa

Hotel Amenities

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Neptune Hotels Resort, Convention Centre & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 8 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking is available on site.

  • Express check-in 
  • Waterslide 
  • Water park 
  • Number of outdoor pools - 4 
  • Babysitting or childcare 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • Indoor pool 
  • 24-hour front desk 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Computer station 
  • Conference space size (meters) - 1775 
  • Terrace 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • ATM/banking 
  • Conference center 
  • Snack bar/deli 
  • Gift shops or newsstand 
  • Pool umbrellas 
  • Outdoor tennis courts - 4 
  • Total number of rooms - 569 
  • Number of floors - 2 
  • Number of buildings/towers - 37 
  • Tennis on site 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 8 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Free water park access 
  • Beach umbrellas 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Free breakfast 
  • Conference space 
  • Year Built 1991 
  • Meeting rooms 21 
  • Coffee shop or café 
  • Beach sun loungers 
  • Pool sun loungers 
  • Steam room 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Breakfast service 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 4 
  • 24-hour business center 
  • Beach towels 
  • Spa tub 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Water park access (complimentary)  
  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • Free toiletries 
  • Balcony or patio 
  • Desk 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • Slippers 
  • Satellite TV service 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Hair dryer 
  • Bathrobes 
  • In-room safe 
  • Television 
  • Free WiFi 
  • Free wired Internet 
  • Room service (limited hours) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.

Proteas - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Open select days.

Taverna - This poolside restaurant specializes in Greek cuisine and serves lunch and dinner.

Osteria - Overlooking the ocean and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner.

Main Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Outdoor tennis courts and a water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Miniature golf on site 
  • Hiking/biking trails on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Windsurfing on site 
  • Mountain biking on site 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Playground on site 
  • Racquetball/squash on site 
  • Fitness classes on site 
  • Sailing on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Scooter/moped rentals nearby 

Spa Services

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Body wraps 
  • Facial treatments 
  • Body scrubs 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Sauna in spa 
  • Steam room in spa 
  • Minimum age to access spa is 16 
  • Reflexology 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 2 AM

Special check-in instructions:

A tourism tax ranging from EUR 0.25 to EUR 4 per accommodation per night will be applied on all stays starting on January 1, 2018 and is collected at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
No rollaway/extra beds available
No cribs (infant beds) available
Property Registry Number - 1143K015A0333100
Debit cards not accepted

Fees

You'll be asked to pay the following charges at the property:
  • Tourism fee: EUR 4.00 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: EUR 50.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Neptune Convention Centre
  • Neptune Convention Centre Kos
  • Neptune Hotels Resort
  • Neptune Hotels Resort Convention
  • Neptune Hotels Resort Convention Centre
  • Neptune Hotels Resort Convention Centre Kos
  • Neptune Hotels Convention Centre Kos
  • Neptune Hotels Convention Centre

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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