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Get an overview of this hotel5-star hotel with pools, private beach, full-service spa

VIP Room Upgrades & More

Location

Nestled on the beach, this Downtown Kota Kinabalu hotel is within 1 mi (2 km) of Sutera Harbour and Sabah State Mosque. Plaza Wawasan and Downbelow Adventure Centre are also within 2 mi (3 km).

Hotel Features

Spend the day relaxing at The Pacific Sutera Hotel's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Room Amenities

All 500 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

Hotel Amenities

Hotel Amenities

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Summer fun is a breeze at The Pacific Sutera Hotel, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This luxury hotel also offers a children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

  • Number of floors - 12 
  • Number of buildings/towers - 1 
  • ATM/banking 
  • Beach umbrellas 
  • Beach towels 
  • Babysitting or childcare (surcharge) 
  • Year Built 1999 
  • Free area shuttle 
  • Marina on site 
  • Porter/bellhop 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 500 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Conference space 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Number of outdoor pools - 3 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tennis on site 
  • Children's club 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Luggage storage 
  • Hair salon 
  • Arcade/game room 
  • Garden 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Terrace 
  • Poolside bar 
  • On private beach 
  • Number of restaurants - 2 
  • Number of meeting rooms - 10 
  • Golf course on site 
  • Indoor tennis courts - 3 
  • Outdoor tennis courts - 3 
  • Pool sun loungers 
  • Free self parking 
  • Spa services on site 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Indoor tennis courts  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Free bottled water 
  • Minibar 
  • Free newspaper 
  • Free wired high-speed Internet 
  • LCD TV 
  • Premium TV channels 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Separate bathtub and shower 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Silk Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Boleh - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

24-hour room service is available.

Nearby Things to Do

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, outdoor tennis courts, and indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Scuba diving nearby 
  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing on site 

Spa Services

Body Senses By Mandara has massage/treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 130 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MYR 55++ per person (approximately)
  • Rollaway bed fee: MYR 130 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Pacific Sutera
  • Pacific Sutera
  • Pacific Sutera Hotel
  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Kota Kinabalu
  • Sutera Hotel
  • Sutera Pacific
  • Sutera Pacific Hotel

We should mention

No pets and no service animals are allowed at this property.

Club Level Benefits

Book a stay in a "Club Room, Golf View (Pacific)," "Junior Suite," or "Executive Suite" room category in a rate plan displaying the "Sale!" tag for travel August 25, 2016 - August 31, 2017 and receive: personalized service; complimentary WiFi in the Club Lounge; express check-in and check-out in the Club Lounge; complimentary fruit platter upon arrival; complimentary breakfast from 6:30 AM-10:30 AM in the Club Lounge; complimentary unlimited coffee and tea in the Club Lounge; complimentary evening drinks from 5:30 PM-7 PM in the Club Lounge; complimentary pressing service for up to 2 pieces of clothing per day; and complimentary shoeshine service upon request.

Must book "Club Room, Golf View (Pacific)," "Junior Suite," or "Executive Suite" room category in a valid rate plan to receive benefits. Full details provided at check-in. Taxes and gratuities may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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