City view from property

Reviews of Apa Hotel Tokyo-Ojima

3 out of 5
Apa Hotel Tokyo-Ojima
1-8-7 Ōjima, Kōtōku, Tokyo, Tokyo-to

Reviews

7.6

Good

Rating 10 - Excellent. 131 out of 483 reviews" "
Rating 8 - Good. 163 out of 483 reviews" "
Rating 6 - Okay. 126 out of 483 reviews" "
Rating 4 - Poor. 42 out of 483 reviews" "
Rating 2 - Terrible. 21 out of 483 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Apa Hotel is probably one of the only ones that actually has HUGE rooms. We had heard that a lot of Japanese hotels were very small, but this one had a kind of living room space. We had 2 large beds, 1 twin size bed and a couch. If you are looking for a space that is comfortable in size, then yes book this hotel. There are limited dining places nearby, but the staff was very helpful with everything we needed
Stayed 3 nights in Mar 2024
Response from Otoyama on Mar 16, 2024
Thank you very much for using APA Hotel Tokyo Oshima.We are very honored to have received such a high evaluation.We look forward to seeing you again.

6/10 Okay

Joseph Daniel

Traveled with group
Liked: Staff & service
Not quite the location I had anticipated but thats my fault not the hotels. The staff were wonderful. Very diligent workers and always helpful. Enjoyed the beds and space. Great place to be in, quiet and away from busy city hustle and bustle. Close to transportation also so very convenient that way. Only thoughts from experience would be some modern renovations could be done and more specific cleanliness could be done. There were stains and what looked like splashed fluid marks on walls and cabinets etc. Bathroom had an odd smell. Otherwise everything else was well kept and in good shape. Staff were always nearby and willing to help with anything you needed. Much appreciated. Arigatou!
Stayed 8 nights in Jan 2024
Response from Otoyama on Feb 6, 2024
Thank you very much for using APA Hotel Tokyo Oshima.Thank you for your valuable feedback regarding the interior.We will strive to improve our services based on customer opinions.We are very happy to hear that you were satisfied with all other aspects.We look forward to seeing you again.

10/10 Excellent

Rafael

Traveled with group
Liked: Amenities
Excellent
Stayed 13 nights in Dec 2023
Response from Staff Otoyama on Jan 11, 2024
Thank you very much for using APA Hotel Tokyo Oshima.Thank you for your high evaluation.We look forward to seeing you again.

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Sasaki on Jan 9, 2024
Thank you for staying at our hotel.looking forward to seeing you coming again.

10/10 Excellent

Einoras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2023
Response from Otoyama on Dec 22, 2023
Thank you very much for using APA Hotel Tokyo Oshima.All of our staff will continue to work hard to ensure the satisfaction of many customers.

8/10 Good

Mal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced accommodation typical Japanese rooms comfortable but a little cramped. Staff are very friendly and helpful 🙂 👍
Stayed 4 nights in Oct 2023
Response from Otoyama on Oct 24, 2023
Thank you very much for using APA Hotel Tokyo Oshima.We are very happy to hear that you were satisfied with your stay.We look forward to your next visit.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a park nearby with a 1 km trail that is great for walking. Nishi-Ojima Station is in walking distance. The roons were very quiet. Therevare several restaurants in the area. Washing machines were convenient but very small. Be careful not to overload them or your laundry won't dry. Would recommend astay there for an inexpensive hotel.
Stayed 10 nights in Sep 2023
Response from フロント 玉谷 on Oct 2, 2023
Thank you very much for staying at APA Hotel Tokyo Ojima.As our customers have said, our hotel is located a 5-minute walk from "Sumiyoshi Station" on the Tokyo Metro Hanzomon Line and Toei Shinjuku Line and "Nishiojima Station" on the Toei Shinjuku Line, and has good access to the downtown area. , away from the hustle and bustle, so you can relax.Regarding the coin laundry, we can handle up to 6 kg if you only use laundry, but if you also use it for drying, we can handle up to 3 kg. If you use the machine beyond its capacity, your clothes may not dry and you may have to cycle through the drying cycle several times. Please be careful.Thank you for your post.We look forward to seeing you again.

10/10 Excellent

Awel

Stayed 5 nights in Aug 2023
Response from フロント 阿部 on Sep 7, 2023
この度は、アパホテル〈東京大島〉をご利用いただき、誠にありがとうございます。高評価をいただき光栄でございます。またのご来館をスタッフ一同、心よりお待ちしております。

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from フロント 乙山 on Aug 20, 2023
この度はアパホテル〈東京大島〉をご利用いただき誠にありがとうございます。ご滞在中は快適にお過ごしいただけたご様子で大変嬉しく思います。またのご利用を心よりお待ちしております。

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs to be updated. The location was close to my destination...Triphony Hall for a Gregory Porter concert.
Stayed 2 nights in May 2023
Response from Front desk Kawai on May 22, 2023
Thank you very much for your stayi with APA Hotel Tokyo Ojima.We apologize for the inconvenience of our property. We constantly strive to improve our service even further. We are glad to hear that. Yeah, Sumida Triphony Hall is close to our hotel.We are looking forward to seeing you coming here again!!Thank you.

10/10 Excellent

Yung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from フロント 大森 on May 17, 2023
この度は、アパホテル〈東京大島〉をご利用いただき、誠にありがとうございます。高い評価をいただき光栄でございます。またのご来館を心よりお待ちしております。

6/10 Okay

Odis

Traveled with family
Liked: Cleanliness, staff & service
The staff is extremely nice and accommodating. The location is in a more residential area and not a lot of tourist like closer to Tokyo station. However, it is only a 7 minute walk to the subway station so it easy to get around Tokyo. It is dated, but they keep it very clean. The room is a nice size. We had three and got the two twins with a sofa bed. It also has a seating couch area as well. My only complaint is that there is not an AC as shown in Hotels.com. But they did have a fan that we could put ice in to cool the room down a little bit. I just had to ask at the front desk. It is a good value to hotel to stay at if you are in Tokyo.
Stayed 4 nights in Apr 2023
Response from フロント 佐藤 on Apr 19, 2023
Thank you for using APA Hotel 〈Tokyo Oshima〉. We are very honored to receive such compliments. Regarding AC, you can use it by credit card payment from the APA Hotel official app "Apachok", so please use it next time. front desk sato

6/10 Okay

Yoshinori

Stayed 1 night in Jan 2023
Response from フロント 玉谷 on Jan 12, 2023
この度は、アパホテル〈東京大島〉をご利用いただきまして、誠にありがとうございます。ご投稿頂けて嬉しく思います。今後もお客様に快適にお過ごし頂けるホテルづくりに精進してまいります。またのご利用をお待ちしております。

10/10 Excellent

Khureltulga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
APA reasonable price
APA hotel is very reasonable price and good quality hotel. I always enjoy staying in any APA hotels.
Stayed 1 night in Nov 2021
Response from Ema/Receptionist on Nov 28, 2021
Thank you for staying at APA Hotel . I am very happy to have complimented the hotel. looking forward to seeing you coming again.

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
Response from フロント 佐々木 on Jan 17, 2022
この度は、アパホテル〈東京大島〉をご利用いただき、誠にありがとうございます。 お客様にご満足いただけますよう日々サービスの向上に努めて参ります。 お客様のまたのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

Alok

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2021
Response from フロント 佐々木 on Jan 17, 2022
この度は、アパホテル〈東京大島〉をご利用いただき、誠にありがとうございます。 クチコミ評価ありがとうございます。 お客様のまたのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2021
Response from Front desk: Kawakami on Aug 12, 2021
Thank you for staying at this hotel. Precious message, I am very happy. We look forward to your use again.

10/10 Excellent

Trini, Saipan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the front desk staff, they are friendly and helpful. Also the cleanliness was excellent.
Stayed 1 night in Mar 2020
Response from Hara on Mar 10, 2020
Thank you very much.

10/10 Excellent

Rocco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from フロント:川上 on Feb 10, 2020
大変高い評価を頂戴し、誠にありがとうございます。 この評価に驕ることなく、より一層精進してまいります。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 5 nights in Jan 2020
Response from 原 on Feb 7, 2020
この度はアパホテル東京大島をご利用頂きまして誠にありがとうございました。 次回も是非ご利用ください。

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a nice centralized location with bus stops and subways within a 5 minute walking distance.
Stayed 9 nights in Dec 2019
Response from Front desk: Kawakami on Jan 4, 2020
Thank you for staying at this hotel. Precious message, I am very happy. We look forward to your use again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from フロント 田口 on Jan 1, 2020
この度はアパホテル〈東京大島〉をご利用頂きまして誠にありがとうございます。 またのご来館を心よりお待ちしております。

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Hotel was clean and staff were friendly. Location was excellent as the subway is just a walking distance away, supermarkets around and places to eat as well.
Stayed 7 nights in Dec 2019
Response from Front desk: Murai on Dec 20, 2019
Thank you very much for using APA Hotel . I am grateful for the many compliments. It will be encouraging. The hotel is located in a quiet and convenient location, although it is far from downtown. I'm glad that You was satisfied. Thank you for taking the time to post. We look forward to seeing you again.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bed was incredibly comfortable! I would check the wifi connections and the management for the property since it looks very old
Stayed 4 nights in Dec 2019
Response from ハラ on Dec 9, 2019
We look forward to your next use.

10/10 Excellent

Januce, Peterborough ontario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were extra helpful with our questions
Stayed 2 nights in Oct 2019
Response from Clark:Kawakami on Oct 28, 2019
thank you for positive comments. All the staff are very pleased. We look forward to seeing you again.

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Oct 2019
Response from ムライ on Oct 29, 2019
この度はアパホテル〈東京大島〉をご利用いただきありがとうございます。 貴重なお時間を割いてのご投稿ありがとうございます。 またのご利用をお待ちしております。

8/10 Good

Walsh-san, Ireland

Liked: Staff & service
I had a good sized room (for Tokyo) over-looking the main road. The bed was very comfortable. As my bag was delayed arriving from Europe I was very happy with the razor, toothbrush, toothpaste, comb etc that come with rooms in APA hotels. The staff were excellent and helped me with my delayed bag as well as loaning me an umbrella. The hotel is in a quiet part of the city near a nice park, convenience stores and places to eat. It is only an 8 minute walk to Sumiyoshi station where you can access both the Shinjuku line and the Hamonzon line. Using these lines you can access Shibuya, Shinjuku, Oshiage Skytree etc and this makes it quite easy to access Narita airport and Haneda airport.
Stayed 4 nights in Oct 2019
Response from Murai on Oct 27, 2019
Thank you very much for using APA Hotel . I am honored to hear many compliments. We would be happy to help you make your stay more wonderful. If you like,please use this hotel again when you come to Japan. Thank you for taking the time to post. We are looking forward to seeing you again.

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2019
Response from ムライ on Oct 4, 2019
この度はアパホテル〈東京大島〉をご利用頂きまして誠にありがとうございます。 また、貴重なお時間を割いてのご投稿、誠にありがとうございます。 次回からはお客様によりご満足頂けるよう精進して参ります。 またのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

Gan, Australia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. The room literally had everything you need. Reasonable price and at a nice location close to the metro station. Will recommend it to any one looking for a good place at a reasonable price.
Stayed 2 nights in Jun 2019
Response from はら on Sep 19, 2019
Thank you very much. Please use APA Hotel next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from フロント ムライ on Aug 24, 2019
この度はアパホテル〈東京大島〉をご利用いただきまして、誠にありがとうございます。 また、貴重なお時間を割いてのご投稿、ありがとうございます。 お客様のまたのご来館を、スタッフ一同心よりお待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019
Response from フロント 用名 on Aug 17, 2019
この度はアパホテル東京大島にご宿泊頂きまことにありがとうございました。 またのご利用をお待ちしております。

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019
Response from Taguchi on Aug 5, 2019
この度はアパホテル東京大島にご宿泊頂き誠にありがとうございます。またのご利用をお待ちしております。

8/10 Good

Verified traveler

Liked: Staff & service
The price was good!
Stayed 1 night in Jul 2019
Response from Kawakami on Jul 15, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The walls had some strange stainings but everything else was very clean.
Stayed 5 nights in Jun 2019
Response from ハラ on Jul 3, 2019
ご投稿ありがとうございました。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in and out was easy. All staff were helpful and it was close to food and transit
Stayed 4 nights in Jun 2019
Response from Yohmei on Jun 30, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2019
Response from 用名 on Jul 2, 2019
この度はアパホテル〈東京大島〉をご利用頂きまして誠にありがとうございます。 またのご利用を心よりお待ちしております。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from TOKITA on Jun 17, 2019
ご投稿誠にありがとうございます。 今後も気持ち良くご利用頂けるよう努めて参ります。 またのご利用をお待ちしております。 Thank you very much for posting. We will continue to work comfortably in the future. We look forward to your next visit.

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
The staff was very friendly, everything was clean, it was spacey and affordable.
Stayed 7 nights in Jun 2019
Response from Sasaki on Jun 25, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from 佐々木 on Jun 27, 2019
この度はアパホテル〈東京大島〉をご利用頂きまして誠にありがとうございます。 またのご利用を心よりお待ちしております。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location, Clean, Good Service
Nice Location, Clean, Good Service, Wi Fi was fast
Stayed 2 nights in Mar 2019
Response from Oshima on Apr 12, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Emerson, New York, N.Y.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The satff was really nice and friendly. It was very clean and the location was walkable from the metro station that will take you to the city.
Stayed 3 nights in Mar 2019
Response from Oshima on Apr 2, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Oshima on Apr 2, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from kawakami on Apr 5, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Mar 2019
Response from Oshima on Mar 23, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2019
Response from Oshima on Apr 2, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo Disney stay at APA Ojima
The service of the people at the front desk was fantastic. They helped me and my brother take the subway all over Tokyo including Disney with maps and directions.
Stayed 3 nights in Dec 2018
Response from Oshima on Feb 18, 2019
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Basic Review
Overall was a nice hotel, staff was super helpful, room was nice. Couldn't really expect much more service wise, but having the tv not be able to play local channels, or have a HDMI port that was exposed so you could hook up your laptop to the tv so you could watch your own movies was kind of a let down. Also, the plugs in the walls did not have a ground plug so even if there was an HDMI port on the tv one could reach, without an adapter or something you would not be able to charge your laptop.
Stayed 3 nights in Dec 2018
Response from Oshima on Feb 18, 2019
Thank you for staying with us here APAHOTEL〈Tokyo Ojima〉and your review. We are sorry that we let you down and did not meet your expectations. We will try to improve the level of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2018
Response from Reception Oshima on Dec 17, 2018
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

10/10 Excellent

Terry, Parsippany, NJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable that it created a dilemma every morning: either stay cozy in bed or respond to Tokyo's beckoning call. Room was clean. Abundance of toiletries, just in case anything was forgotten.
Stayed 4 nights in Nov 2018
Response from Reception Oshima on Dec 17, 2018
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your kind review. We look forward to welcoming you back soon.

2/10 Terrible

Brian, Los Angeles, CA

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel rented me a room for 3 nights knowing the air conditioning system was not working. The windows would not open, so the tiny room was hot and stuff. Despite complaints to the staff, they were indifferent. They said they’d adjust the bill for the 3 nights. But they did not. A terrible hotel and a cheating staff — not typical for Japanese.
Stayed 3 nights in Oct 2018
Response from Reception Oshima on Dec 17, 2018
Thank you for staying with us here APA HOTEL〈Tokyo Ojima〉and your review. We are sorry that we let you down and did not meet your expectations. We will try to improve the level of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.