Ratings based on 15 Verified Reviews

4.2 out of 5
93% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Quiet location

Posted Nov 28, 2016
Pros: The location was great.
Cons: Better bed sheets. Happier staff.
Location: Not much to do in this small town.
The hotel staff was just ok. Not really big on greeting. However, the hotel was a great location. We asked for a non smoking room, but yet the bed sheets had cigarette burns in them. Our room was non smoking but yet the hall way wreaked of smoke. The price was decent.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Conveniently located to "The Big Thicket"

Posted Mar 17, 2016
Pros: Location.
Cons: Breakfast.
Location: "The Big Thicket"
Convenient location for "The Big Thicket", but our first night, we were placed in a "smoking" room ... not asked if we wanted smoking or non-smoking ... found out later from another worker that apparently they didn't have a non-smoking room even though we had made reservations earlier via Expedia. We were moved the next day, but had to ask. The walls of the room are "paper thin" ... next door TV very loud, and it kept us up through the night. Breakfast is less than desired ... cereal, fruit, and yogurt ... and the items seemed sparse to avoid overeating or obtaining too much, perhaps.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bus

Posted Feb 23, 2016
The staff was ok. Hotel accommodations were great.
Comment from Hotel Management
Feb 24, 2016 by LaWanda, Hotel Management
We are so happy that you found our hotel accommodating on your trip to the Kountze area. We look forward to welcoming you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2016
Pet friendly! Nice staff clean room, but the breakfast bar left a little to be desired.
Comment from Hotel Management
Feb 24, 2016 by LaWanda, Hotel Management
We are so happy that you found our hotel accommodating on your trip to the Kountze area. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2016
Very nice hotel and very friendly staff. Good location to get local surroundings.
Comment from Hotel Management
Feb 24, 2016 by LaWanda, Hotel Management
On behalf of super 8 staff we would like to Thank you for staying with us, we appreciate your comments. We hope that you will choose to stay with us again next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Napa, CA

The best place in Kountze

Posted Nov 5, 2015
Pros: The staff and cleanliness of the room
Cons: The keys kept deactivating to open the door to the room but the staff corrected the problem with quick and efficient expertise.
Location: You are at the gateway to the Big Thicket forest. Ask the front desk where the hiking trail is.
We were at this hotel 2 years prior and the staff recognized us immediately. They were always courteous and were quick to help in any way they could. Our needs were met and we were completely satisfied. There is another hotel in Kountze but take my word for it, Super 8 is the only safe place to stay.
Comment from Hotel Management
Feb 24, 2016 by LaWanda, Hotel Management
Thank you for taking the time to share your kind words. At Super 8 Kountze we strive to make sure every guest has a positive and memorable experience. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from SPRING, TX

Everyone was very nice.

Posted Jul 20, 2015
The nicest staff. I would stay there again. Very clean and the bed was nice.
Comment from Hotel Management
Feb 24, 2016 by LaWanda, Hotel Management
On behalf of super 8 we would like to thank you for writing a review about our hotel. It means alot to us to read your reviews. It helps us in our training with the staff. Once again thank you for staying with us at super 8.
3 out of 5
by A verified traveler

Nightmare Guest

Posted Jul 9, 2015
A lot of construction workers were here and have no respect for other guest.You would think they were still south of the border.Fireworks until 1;15am when the police finally had to be called
Comment from Hotel Management
Feb 24, 2016 by LaWanda, Hotel Management
Thank you for staying with us, we appreciate your feedback! Please accept our sincere apologies that your stay did not meet with your satisfaction. We hope that you will visit Kountze again in the future, and that your next stay will be more pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wildwood, TX 77663

It was great and we enjoyed it!

Posted May 22, 2015
Pros: The swimming pool
Cons: Your doing a good job. Thanks
Location: We were involved in the Don Allen Wildwood Sports Day for the Physically Challenged and it required all of our time. We only slept
We only spent the night it was a very busy time but we slept good!
Comment from Hotel Management
Feb 24, 2016 by LaWanda, Hotel Management
On behalf of super 8, we would like to thank you for taking your time to write a review. It means alot to our staff, when we recieve a compliment from our guest. Once again thank you hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from beaumont texas

Posted Sep 29, 2014
the only issue, and it is a minor one, was the smoke detector and bathroom vent were extremely dusty. Other than that the place was very nice and comfortable.