Ratings based on 1,980 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from China

City hotel

Posted Oct 30, 2017
We booked a 4 beds room. It is rather cheap compare to hostel but we stay in a 4 star hotel. We can't complain about it. Location is not close to any metro but there are lots of restaurant nearby.
2 out of 5
by A verified traveler from Pickering, On, Canada

Smelly, dirty and very humid

Posted Sep 20, 2017
This was a very horrible experience to stay in this hotel. We stayed there fir 2 nights in September 2017. I didn't want to take shower cause the water run directly to you without hiding and it was very dirty. If shower more than 1 minute, my feet were soaked in 2 inches of water. The air conditioning was loud, we turned it to low and after 5 minutes we can feel the humidity and smell of the room. We lived on the non smoking floor, but the smoking smell came from the somewhere from the bathroom. BTW, there was no air circulation in the bathroom. I definitely would not recommend this hotel to any of my friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kungdom

Nice hotel

Posted Aug 16, 2017
Very good hotel and comfortable stay. Approachable staff
Comment from Hotel Management
Aug 26, 2017 by THE QUALITY CARE TEAM, Hotel Management
Dear Valued Guest, Thank you for your comments to Regal Oriental Hotel. Please be remind to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Please also visit Trip Advisor to give your comments to Regal Oriental Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice old hotel easily comute to anywhere in HK.

Posted Aug 2, 2017
I've checked in to hotels which are at the center of the city like Kowloon Hotel, Majisttic Hotel etc. but thier rooms are only half the size of regal oriental. If you need to travel to any part of HK, just 3 mins walk to the bus stop infrontt of the hotel. You can find buses to almost anywhere. Lot's of restaurant and Cha Chan Tang near there too.
Comment from Hotel Management
Aug 8, 2017 by THE QUALITY CARE TEAM, Hotel Management
Dear Valued Guest, Thank you for your comments to Regal Oriental Hotel. Please be remind to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Please also visit Trip Advisor to give your comments to Regal Oriental Hotel
2 out of 5
by Johnny

Posted Jul 25, 2017 on Hotels
Comment from Hotel Management
Jul 27, 2017 by The Quality Care Team, Hotel Management
Dear Johnny, Thanks for your feedback. We are sorry to learn that you were not satisfied with your stay and please let us know more about the details for our continuous improvement. We trust that you will give another chance to take care of you again. Best regards, The Quality Care Team Regal Oriental Hotel
4 out of 5
by wai from Kowloon,HongKong

Vacation

Posted Jul 19, 2017 on Hotels
Generally it is satisfactory.
Comment from Hotel Management
Jul 21, 2017 by The Quality Care Team, Hotel Management
Dear Wai, We appreciate your lovely feedback. Many thanks for choosing Regal Oriental Hotel and we are pleased to accommodate you again in the future. Best regards, The Quality Care Team Regal Oriental Hotel
2 out of 5
by A verified traveler from north carolina

Nothing like the picture,Got a very old dirty room

Posted Jul 16, 2017 on Orbitz
Not what I expected at all. Hotel was old, need renovations extremely. Looked dark.
Comment from Hotel Management
Jul 18, 2017 by The Quality Care Team - Regal Oriental Hotel, Hotel Management
Dear Amy, We are sorry to read that you were not satisfied with your stay and thanks for your feedback. We hope we can have another chance to take care of you and you can experience how we improve continuously. Best regards, The Quality Care Team Regal Oriental Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane , Australia

Nice basic hotel with all one's needs

Posted Jul 8, 2017 on Wotif
Pros: Close to all
Cons: Beds are very hard
Location: Nathan street : shopping
Nice hotel , not far from the hub. Staff friendly , always smiling. Rooms basic , great for a short stay. Breakfast: basic but filling. Be game to try foods from other countries. It won't kill you. Will stay again on our next visit.
Comment from Hotel Management
Jul 12, 2017 by The Quality Care Team - Regal Oriental Hotel, Hotel Management
Dear Brian, This is wonderful to read your brilliant comment! Many thanks. Yes – this is what we exactly offer. We love to host you again. Welcome back! Best regards, The Quality Care Team Regal Oriental Hotel
5 out of 5
by Roger

Posted Jul 4, 2017 on Hotels
Comment from Hotel Management
Jul 5, 2017 by The Quality Care Team, Hotel Management
Dear Roger, Many thanks for your terrific ratings! Please come back and let us take care of you! Best regards, The Quality Care Team Regal Oriental Hotel
2 out of 5
by A verified traveler from Seoul

Old hotel, not conveniently located, bad service.

Posted Jun 26, 2017
Pros: Very little to be desired.
Cons: Service. Service quality in this hotel is atrocious.
I booked myself an Executive Club room at this hotel a few hours prior to check-in. This hotel is not centrally located, and has no airport shuttle (as compared to other Regal branded hotels). When I arrived late at night, I went to the 1F check-in counter, which was staffed by a lady (shan't post her name here). She was looking into her computer, and when I nicely asked her if I could check-in, she looked up and rolled her eyes at me before saying "yeah" in a sarcastic tone. I was so disgusted. She took my passport, and saw that I booked an Executive Club room, and proceeded to "shoo" me away by telling me that I cannot check-in there and that I need to go to the 3rd floor. The next morning, I went down to the Executive Club (3F) for breakfast. The selection was paltry and awful. It was really a joke. I had rather they not provided it because the hot/cold selections were lined in a single row (and there were only like 3~4 half-decent options? Ugh! This hotel is old and location is not ideal, so beware!
Comment from Hotel Management
Jun 28, 2017 by The Quality Care Team - Regal Oriental Hotel, Hotel Management
Dear Frederic, First of all, we would like to express our sincere apology for your stay experience. Thanks for reflecting your views and thoughts. Our Front Office and Culinary Team are addressed and having immediate corrective actions to ensure this situation will not happen again. We hope to have you back. Best regards, The Quality Care Team Regal Oriental Hotel