Ratings based on 1,770 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 東京

近隣に、地元の方が買い物するお店が沢山あり、よかったです。

Posted Dec 1, 2016
グループ旅行でしたので、4人1部屋のホテルを探していました。4つとも、エキストラではないシングルベッドでよかったです。
Comment from Hotel Management
Dec 2, 2016 by The Quality Care Team - Regal Oriental Hotel , Hotel Management
Dear SHOW, Many thanks for your terrific feedback. We are very glad to read that you appreciated our room spaciousness and our neighborhood. Many guests enjoyed exploring Kowloon City especially Kowloon Walled City Park. Wishing you safe travel and please keep in touch with us. Best regards, The Quality Care Team Regal Oriental Hotel
3 out of 5
by A verified traveler from Hong Kong

A mid-range hotel good for tourists

Posted Dec 1, 2016
Pros: location, if you are familiar with Hong Kong price
Cons: one of the air-conditioners was way to noisy. the room itself shows some age.
Location: restaurants especially for Thai food, Kowloon Walled City park, a famous wet marktet
If you are familiar with Hong Kong, and visit the city with family at a tight budget, that's a good choice. The room is at reasonable price, compared with other choices. The location is actually tricky for one-time visitors. There are airport buses passing the hotel. But you have to take a taxi or bus to go any major tourist spots, as there is no metro nearby. Rest assured though, the taxi or bus ride should take less than 30 minutes to the main tourist spots in Kowloon, and there are many routes available right in front of the hotel. The neighbourhood is a very local one, with many restaurants, markets, vendors. A good choice if you want to explore a different side of Hong Kong. The hotel is of age, and part of the room definitely needs some renovation, such as the air-conditioner. It was very noisy and just above the bed.
Comment from Hotel Management
Dec 1, 2016 by The Quality Care Team - Regal Oriental Hotel , Hotel Management
Dear Sammy, Thanks for your detailed feedback after your recent stay with us. Our Engineering Team has immediately rectified the air conditioning issue. Many thanks for bringing us attention. Please don’t miss out having a nice walk in Kowloon Walled City Park located nearby our property, just 5 minutes walking distance. We hope to have you back again in the future. Best regards, The Quality Care Team Regal Oriental Hotel
3 out of 5
by A verified traveler

Conveniently located, decent hotel

Posted Nov 23, 2016
Pros: Convenience with buses, decent bed, complimentary water
With a bus stop right outside the hotel, it is a very convenient place to stay. MTR is about 20min walk away, but for most sight seeing needs you can live with the bus (KMB and city bus mobile app will be your best friend!). Kowloon City is a old part of the city that is filled with local restaurants, giving you a good taste of what local Hong Kong cuisine is like. In terms of the hotel condition, it shows its age even though there have been attempts of modernising. Hotel breakfast is attempts to give you all sorts of options (chinese, english, indian, japanese and korean), but every aspect is a bit half baked. None the less it's relatively comfortable and it is value for money.
Comment from Hotel Management
Nov 24, 2016 by The Quality Care Team - Regal Oriental Hotel, Hotel Management
Dear Guest, Thank you for your feedback. Apart from bus connection, we would like to add on that bus no. 25M to Kowloon Tong MTR station just departs in front of our hotel every 5-minute. Kowloon City is a GEM – featuring a vast series of affordable, delicious restaurants and local shops. What’s more is – Kowloon Walled City Park. Please stay at our newly renovated Executive Club Rooms and give us another feedback. Best regards, The Quality Care Team Regal Oriental Hotel
3 out of 5
by A verified traveler from Japan

Posted Nov 18, 2016
ホテルは快適でしたがクラブルームスタッフの態度が悪い人が目立ちました。とてもおしいいです。クラブル-ムの空港バス無料送迎はとても良いです。
Comment from Hotel Management
Nov 21, 2016 by The Quality Care Team - Regal Oriental Hotel , Hotel Management
Dear mimi, We are happy to know that you enjoyed a comfortable stay with us and appreciated the airport shuttle bus service. In the meantime, we apologize for the miscommunications from our Executive Club Service Team and please rest assured that everyone here is more than willing to deliver memorable experience to all guests. Looking forward to your future returns. Best regards, The Quality Care Team Regal Oriental Hotel
2 out of 5
by A verified traveler

The worst hotel in the world

Posted Nov 12, 2016
The worst hotel in the world, it is not 4 star terrible terrible hotel
Comment from Hotel Management
Nov 15, 2016 by The Quality Care Team - Regal Oriental Hotel, Hotel Management
Dear Guest, Nothing pleases to hear that our guest was not happy entirely. We are more than willing to learn from our guests for continuous improvement. Please contact us for further discussion. We sincerely apologize to know that you had a disappointed experience and please give us a second chance to accommodate you again. Best regards, The Quality Care Team Regal Oriental Hotel
4 out of 5
by A verified traveler

总体还行,升降机设备要改进,进出不便。

Posted Nov 7, 2016
Location: 近九龙寨城公园,不错的。
房间不错,设施齐全,就是升降机效率太低,进出人一多就困难。一般这样的房价应该包早餐的,没有真说不过去。
Comment from Hotel Management
Nov 9, 2016 by 富豪東方酒店優質服務團隊, Hotel Management
尊敬的山: 歡迎 閣下蒞臨富豪東方酒店。感謝 閣下的點評,我們致力為每位賓客提供優質的服務,就是次升降機等候時間較長,工程部已作出跟進及優化工程。我們期盼 再次為 閣下效勞。 此致 優質服務團隊
4 out of 5
by A verified traveler

Good maid

Posted Nov 4, 2016
Location: Near bus stop m25 and food shop
My family stay 4 nights and they are maid say hello every morning but the lobby is small some time tour group no the convenien for wait. For facility is good
Comment from Hotel Management
Nov 7, 2016 by The Quality Care Team - Regal Oriental Hotel, Hotel Management
Dear teew, We are happy to know that you and your family enjoyed our service culture. Yes – many satisfied guests appreciated our fantastic neighborhood. Looking forward to your many returns in the future. Best regards, The Quality Care Team Regal Oriental Hotel
4 out of 5
by A verified traveler from tokyo

下町グルメにはオススメ

Posted Nov 1, 2016
Pros: 部屋が広い
Cons: wifiの台数に制限があるので、困った。 スマホとタブレットx人数分はフリーwifiが欲しい
バスローブがあるとたすかります。 バスルームは広いです。まわりも物価は安いし、バスターミナルがあるので便利です、
Comment from Hotel Management
Nov 3, 2016 by The Quality Care Team - Regal Oriental Hotel, Hotel Management
Dear Guest, Many thanks for your lovely review. We are pleased to read that you found our room spacious and our neighborhood worked very well for you. Your comments on internet access was recorded for your future planning. Looking forward to seeing you again very soon. Best regards, The Quality Care Team Regal Oriental Hotel
4 out of 5
by A verified traveler from Seattle

Posted Oct 23, 2016
Pros: Upgrade to executive rooms. Some rooms need upgrade.
Cons: Some part of the hotel has very weak wifi. Some rooms too near restaurant.
Location: Many traditional Chinese food available in Kowloon City.
Comment from Hotel Management
Oct 25, 2016 by The Quality Care Team - Regal Oriental Hotel, Hotel Management
Dear james, Hello! James. Many thanks for your great comments. We are pleased to hear that you were saitisfied with your stay overall. WiFi enhancement is on air and we aim to achieve 100% guest satisfaction from every guest. Looking forward to serving you in not so distant future. Best regards, The Quality Care Team Regal Oriental Hotel
5 out of 5
by A verified traveler from 香港

很好

Posted Sep 30, 2016
舊時的機場酒店,有點時間痕跡, 部分樓層翻新過,清潔度中上, 惟房間電視質素頗差,整體來說是不錯。 附近一帶美食不少,交通亦算便利,好好享受。
Comment from Hotel Management
Nov 10, 2016 by 富豪東方酒店優質服務團隊, Hotel Management
尊敬的賓客: 感謝您的點評。期盼 閣下再次蒞臨富豪東方酒店,感受難忘的住宿體驗。 此致 優質服務團隊上