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Featured Image
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
View from Room
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.3/5 Excellent
993 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationHarbour City5 min walk
Popular LocationKowloon Park12 min walk
Popular LocationNathan Road Shopping District8 min drive
AirportHong Kong (HKG-Hong Kong Intl.)33 min drive

Choose dates to view prices

  • Deluxe King Room

    4.2/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe King Room
  • Harbour View King Room

    4.7/5 guest room rating

    Room amenities

    • 320 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsHarbour View King Room
  • Towers Deluxe King Room, Towers Lounge access

    Room amenities

    • 290 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsTowers Deluxe King Room, Towers Lounge access
  • Deluxe Twin Room

    4.5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Twin Room
  • Executive Suite King

    Room amenities

    • 550 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite King
  • Harbour View Suite King

    Room amenities

    • 829 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsHarbour View Suite King
  • Towers Executive Suite, Towers Lounge access

    Room amenities

    • 550 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsTowers Executive Suite, Towers Lounge access
  • Towers Harbour View Suite, Towers Lounge access

    Room amenities

    • 570 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsTowers Harbour View Suite, Towers Lounge access
  • Harbour View Twin Room

    Room amenities

    • 320 sq ft
    • Harbor view
    • Sleeps 2
    • 2 Twin Beds
    More detailsHarbour View Twin Room
  • Deluxe Harbour View King Room

    Room amenities

    • 375 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Harbour View King Room
  • Deluxe Corner Suite 2 Double bed

    Room amenities

    • 786 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Corner Suite 2 Double bed
  • Towers Deluxe Harbour View Twin Room, Towers Lounge access

    Room amenities

    • 375 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More detailsTowers Deluxe Harbour View Twin Room, Towers Lounge access
  • Standard Single Room

    Room amenities

    • 206 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsStandard Single Room
  • Towers Corner Suite, Towers Lounge access

    Room amenities

    • 786 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsTowers Corner Suite, Towers Lounge access
  • Room, 1 Double Bed, Non Smoking, Tower

    Room amenities

    • 320 sq ft
    • Harbor view
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking, Tower
  • Towers Deluxe Harbour View King Room, Towers Lounge access

    Room amenities

    • 375 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsTowers Deluxe Harbour View King Room, Towers Lounge access
  • Deluxe Harbour View Twin Room

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Harbour View Twin Room

About this area

Kowloon

Located near the beach, Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui neighborhood and is connected to a shopping center. Tsim Sha Tsui Promenade and Avenue of Stars are notable landmarks, and some of the area's activities can be experienced at Victoria Harbour and Kowloon Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like golf lessons. Our guests love the hotel's location for the sightseeing.

Visit our Kowloon travel guide
Map
Popular Location

What's nearby

  • Victoria Harbour - 3 min walk
  • Harbour City - 5 min walk
  • Kowloon Park - 12 min walk
  • Nathan Road Shopping District - 8 min drive
  • Hong Kong Convention and Exhibition Centre - 16 min drive

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Whampoa Station - 5 min drive
  • Hong Kong Intl. Airport (HKG) - 33 min drive

Restaurants

  • Celestial Court — 1 min walk
  • Unkai — 1 min walk
  • Morton's The Steakhouse - 1 min walk
  • Agnes B. Café - 1 min walk
  • King Ludwig - 2 min walk

About this property

Sheraton Hong Kong Hotel & Towers

5-star luxury hotel connected to a shopping center in Tsim Sha Tsui
This hotel features 6 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a coffee shop/café. All 782 rooms boast tablet computers and offer free WiFi and iPod docks. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with tablet computers and iPod docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves. Renovation of all guestrooms was completed in January 2015.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Health Club has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: HKD 1920 per day
Limited parking spaces
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 275.00 for adults and HKD 138.00 for children
6 restaurants and 1 coffee shop/café
2 bars/lounges
24-hour room service

Things to do

Aerobics classes
Fitness center
Full-service spa
Outdoor pool
Sauna
Shopping mall
Shopping
Spa tub
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Cribs/infant beds (surcharge)
Dry cleaning service
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese
Korean

Business services

1 meeting room
Business center
Conference space (15043 square feet)

Outdoors

Pool sun loungers
Pool umbrellas
Terrace

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cribs/infant beds (surcharge)
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

40-inch flat-screen TV
Cable channels
iPod dock
Pay movies
Premium channels
Tablet computer

Food and drink

Coffee/tea maker
Free bottled water
Microwave (on request)
Refrigerator

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.

Renovations and closures

The following facilities are closed until further notice:
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 550.0 per day
Cribs (infant beds) are available for HKD 275.0 per night

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Valet parking fee: HKD 1920 per day
  • Crib (infant bed) fee: HKD 275.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

Can I cancel my reservation for free at Sheraton Hong Kong Hotel & Towers and receive a full refund?
Yes, Sheraton Hong Kong Hotel & Towers offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Hong Kong Hotel & Towers cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Hong Kong Hotel & Towers?
As of Jul 4, 2020, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Hotel & Towers on Jul 5, 2020 start from $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for HKD 1920 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3:00 PM–anytime.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Tsim Sha Tsui, this luxury hotel is steps from Hong Kong Space Museum and Tsim Sha Tsui Promenade. Victoria Harbour and Avenue of Stars are also within 5 minutes. Hong Kong East Tsim Sha Tsui Station and Hong Kong Tsim Sha Tsui Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Sheraton Hong Kong Hotel & Towers

4.3
Excellent
5 - Excellent
460
4 - Good
392
3 - Okay
96
2 - Mediocre
31
1 - Poor
14
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and magic views made for an enjoyable staycation in HK.

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and sympathetic and kind in light of the corona virus

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are nice and services are excellent. Provide me gift for anniversary.

Stayed 1 night in Mar 2020