Ratings based on 554 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 5, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
comfortable bed, very quiet, great service, good location
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Fantastic views, amenities, service and location!

Posted Nov 29, 2016
Very well appointed hotel, directly on metro line with VIP amenities and service.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver.

Cool looking, nice buffet

Posted Nov 28, 2016
Very friendly staff. Cool looking hotel and the buffet is pretty awesome.
5 out of 5
by A verified traveler

An all-round amazing stay

Posted Nov 21, 2016 on Hotels
W Hong Kong was exceptional in many ways, but the most remarkable was the service. A reception that provided access to spa / changing room facilities despite an early arrival to the hotel, and a receptionist who noticed that my birthday was a week ago and wished me a belated birthday sincerely and enthusiastically; and a concierge which anticipated my needs and exceeded my expectations in every way. This hotel is absolutely exemplary - not many 5 star properties around the world have the same attitudes towards service.
5 out of 5
by A verified traveler

Lovely hotel

Posted Nov 1, 2016 on Hotels
Great hotel, great view, close to shopping mall and stations and ferry
4 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Excellent reception, authentic breakfast buffet, superb interior design, panoramic view Victoria harbour...
4 out of 5
Recommended
for Everyone
by A verified traveler from hk

Near Kowloon station

Posted Sep 18, 2016
Great location to go to the airport by airport express. Comfortable beds, nice bathrooms and good buffet.
5 out of 5
Recommended
for Families
by A verified traveler

Very nice hotel with good location.

Posted Sep 13, 2016
It was my 6th time to visit HK. and it was the Best hotel I lived and I will choose W hotel again if just short stay. Beside location, the shuttle bus services also good points esp you coming with small kids, who are not willing to walk by themselves. The best thing is their staff. They are very friendly and helpful. Overall, I like it very much!