Las evaluaciones están basadas en 806 reseñas verificadas

4.1 de 5
80% de huéspedes lo recomiendan
4.0 Limpieza de las habitaciones
4.2 Servicio y personal
4.0 Comodidad de las habitaciones
4.0 Estado del hotel (en general)
Reseñas verificadas de Expedia
3 de 5
por un cliente verificado de switzerland and france

Nice but cheating

Publicado el 3/01/2018 en Ebookers
On arrival they gave us a horrible suite basement back with view to wet and smelling wall. We had paid before to ebookers. After one hour they offered a nice chalet green which we liked although it was much cheaper catagory. Instead of refund they gave us daily cheques of 500 bts to be as discount in their restaurant. However food quality in their restaurant is poor And no real choice. So we just lost 5000 bath. Breakfasts are included and good. We had to fight for a 2nd key which we needed because of the many stairs. There management rules seem to me outdated. The surrounding is beautiful. They care much more for the trees then for customers. And in that wunderful surrounding even the tiny children playground is cheap plastic.......
Comentario de Gerencia del hotel
8/03/2018 por The Management, Gerencia del hotel
Dear Werner, Thank you for your kind review. We do appreciated your points listed and deeply apologies if it was caused you inconvenient. We promised to take those points in to actions plan so that we could deliver the guests expectations. We do hope for more opportunities to welcome you back home here, at Pakasai Resort. Best Wishes, The Management Pakasai Resort
4 de 5
por 박은하 de 대한민국

정글숲같던 리조트

Publicado el 2/01/2018 en Hotels
자연속에 있는 느낌이었습니다 조식 괜찮았고 풍경도 직원들도 친절하지만 객실위치가 너무 높은곳을 배정해줘서 이동하는데 많이 지쳤었고 객실청소상태가 안좋았습니다 테라스 테이블에 음식물도 치워지지않아서 찝찝했습니다
Comentario de Gerencia del hotel
15/01/2018 por The Management , Gerencia del hotel
Dear 박은하, We appreciated your kind review. Appreciated your compliment on the green surrounding, staff and breakfast. We do hope for more opportunities to welcome you back home here, at Pakasai Resort. Best Wishes, The Management Pakasai Resort
4 de 5
por un cliente verificado

Siisti hotelli hyvällä paikalla

Publicado el 29/12/2017 en Ebookers
Siisti hotelli tarpeeksi lähellä rantaa mutta kaukana vilinästä. Hyvät allaspalvelut ja maukas aamiainen. Thaimaalaiseen tapaan kohteilas ja avulias henkilökunta.
Comentario de Gerencia del hotel
15/01/2018 por The Management, Gerencia del hotel
Dear Matkaaja, Thank you for your kind review. Our staff will be proud to hear a positive comments from you. Thainess activities is one of our signature concept which is fit well with the green eco-surrounding. Thank you again for your feedback, we do hope for more opportunities to welcome you back home here, at Pakasai Resort. Best Wishes, The Management Pakasai Resort
5 de 5
por un cliente verificado

Publicado el 28/12/2017
Tolles Hotel, sehr hilfsbereites und nettes Personal, schöne Zimmer mit vielen Aufmerksamkeiten
Comentario de Gerencia del hotel
15/01/2018 por The Management , Gerencia del hotel
Dear Valued Guest, We appreciated your kind review. Appreciated to hear that you have enjoyed the stay and experiences. Staffs are also the key factor to drive our resort to the max level and we are glad you are loving our team. Thank you again for your feedback, we do hope for more opportunities to welcome you back home here, at Pakasai Resort. Best Wishes, The Management Pakasai Resort
4 de 5
Se recomienda
para Todos
por un cliente verificado

Nice place close to beach

Publicado el 28/12/2017
Nice place close to beach and restaurants. Easy access to all places. Staff are friendly and helpful.
Comentario de Gerencia del hotel
15/01/2018 por The Management , Gerencia del hotel
Dear Valued Guest, Thank you for your kind review. We are sure that you have loved your stay and have already explored Aonang! We are located in the center of Aonang beach which is why easy access to all places. We do hope for more opportunities to welcome you back home here, at Pakasai Resort. Best Wishes, The Management Pakasai Resort
5 de 5
por un cliente verificado

Publicado el 27/12/2017 en Hotels
Comentario de Gerencia del hotel
15/01/2018 por The Management, Gerencia del hotel
Dear Valued Guest, Thank you for your kind feedback. We do hope for more opportunities to welcome you back home here, at Pakasai Resort. Best Wishes, The Management Pakasai Resort
4 de 5
por un cliente verificado

Maapalloa pelastamassa

Publicado el 26/12/2017 en Hotels
Reseptio-, housekeeping-, ravintola- ja uima-altaan henkilöstö olivat osaavia ja avuliaita. Huoneiden varustukset kuten "ilmainen minibar" koskivat vain ensimmäistä Sprite- ja Cokis-tölkkiä... Kaikessa toteutui sinänsä hyvä "maapallo pelastuu" - joskus liiaksikin. Reseptiossa harjoittelija Saran oli ylivoimaisesti hoksaavaisin, paras puhumaan englantia ja siten myös auttavaisin.
Comentario de Gerencia del hotel
15/01/2018 por The Management, Gerencia del hotel
Dear Valued Guest, Thank you for your kind review. We are happy that you enjoyed your stay. We all appreciated your comments on cleanliness and linens which we promised to discuss with housekeeping team and turn in to actions. Saran, our trainee, will be happy to hear and comments and we will convey your message to him.Thank you again for your feedback, we do hope for more opportunities to welcome you back home here, at Pakasai Resort. Best Wishes, The Management Pakasai Resort
5 de 5
por Esa

Publicado el 20/12/2017 en Hotels
Hyvin ystävällinen henkilökunta!
4 de 5
por un cliente verificado

Good overall

Publicado el 18/12/2017 en Hotels
Service was great whether it is housekeeping, front desk or restaurant. Special mention to customer service Kai who easily arranged tour, external restaurant bookings and airport taxi for us. The bfast at the resort was bad actually, be it variety or overall quality both are far from the standards of the rest of the resort. Overall was good
5 de 5
por Varun

Publicado el 18/12/2017 en Hotels
Amazing location with amazing staff.