Ratings based on 309 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
We did not spend much time at the hotel but when we were there it was nice. Breakfast was delicious and complimentary. The grounds are beautiful and our room was great. Warning to people traveling to Thailand, if you are staying at 4-5 star hotels, the hotel assumes you have money, which my wife and I are not, so everything at the hotel is ridiculously expensive. For example taxis, day trips, transfers, spa etc..if you leave the resort and walk down the street you can find the same service for a fraction of the cost. We have stayed at several 5 star hotels during our visit to Thailand and have found this to be the case everywhere.
Comment from Hotel Management
Apr 13, 2017 by Executive Assistant Manager, Hotel Management
Dear valued guest Warm greetings from Rawi Warin Resort and Spa! We would like to extend our highest level of gratitude to you for staying with us, and for taking time to leave a review. We kindly appreciate your honest and kind comments, and it is with the highest level of pleasure we read that you enjoyed your stay with us as well as our facilities and service provided by our staff. We would happily provide you with the best of service again and gladly make arrangements for you suited to your budget for yet another memorable stay if you are to return in the future. Best regards The Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous hotel, worth the money.

Posted Mar 12, 2017
Pros: Great choice of pools, as well as direct access to beach. Buffet breakfast was amazing. Good location. Staff very helpful. Gym in good order.
Cons: all top notch.
Location: Great base. Nearby restaurants, places for massage directly on beach, scooter hire opposite.
Well worth the money. Stayed for ten days, and had seen and done everything on the island and surrounding islands. Great place to relax with beautiful beaches.
Comment from Hotel Management
Apr 13, 2017 by Executive Assistant Manager, Hotel Management
Dear valued guest Warm greetings from Rawi Warin Resort and Spa! We would like to extend our highest level of gratitude to your for choosing our resort as your designated travel destination. It is with pleasure we read that you enjoyed your stay with us and that our facilities fulfilled your wishes and expectations. We would like to thank you for leaving a review, and if you are to return in the future we would proudly provide you with the best of service as well as another stay for you to enjoy to the fullest. Best regards The Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Cons: Softer towels would be nice, and occasionally servers are nowhere to be found at the pool bar.
Location: Massage spots on the beach just steps away from the hotel are also much cheaper than the hotel spa.
Excellent property, friendly staff, worth a visit.
5 out of 5
by A verified traveler

Posted Jan 8, 2017 on Hotels
Excellent time at Rawi! Gorgeous property and very attentive staff made for a very relaxing stay.
3 out of 5
by A verified traveler from bangalore

service and communication - terrible

Posted Jan 4, 2017
While the resort is lovely and we stayed at their best suite ; things that bothered us very much- 1. Lack of English speaking staff 2. Lack of prompt service 3. Lacked enough buggies for transportation
5 out of 5
Recommended
for Everyone
by A verified traveler from Mendoza, Argentina

Very nice resort! Great beach, pool and location

Posted Dec 28, 2016
We stayed just one night but would like to stay longer. The beach and swimming pools are really enjoyable. There are some other beaches at walking distance, with very fun waves. Hotel is beautiful and room amenities have a great quality. We had to head to the airport early, so we didn't enjoyed breakfast there, but they prepared a boxed one for us. Very kind, but can be improved.
4 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Dear Value Guest Thank you so much for staying with us and taking your time to rate us on Expedia. We are looking forward to welcoming you here soonest. With best regards, Management Team
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Dear Value Guest Thank you so much for staying with us and taking your time to rate us on Expedia. We are looking forward to welcoming you here soonest. With best regards, Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Absolutely Beautiful!

Posted Oct 19, 2016
Location: Take one of the morning boat tours out to the outlying islands if you have time.
This is the nicest resort we have ever stayed at anywhere. It was like a movie set from South Pacific! I cannot fault anything. Ko Lanta in itself is a bit like stepping back in time compared to Phuket, but that is not necessarily a bad thing. When you are on this resort, you are, however in your own lovely world. If you are a pool person this will top just about anything you have seen before. Breakfast was super. We normally do not eat dinner at the hotel or resort, but did here both nights in a very romantic setting and enjoyed a wonderful Thai supper at reasonable rates. The servers were discrete and smiling and everyone, including the guests, seemed very happy. Every staff member at the resort was genuinely extremely courteous and wanted to insure we were happy. A Totally professional organization. We definitely will return for a longer stay.
Comment from Hotel Management
Jan 3, 2017 by Management Team, Hotel Management
Thank you so much for choosing us and taking your time to give us your feedback. More than delighted, we are grateful having you as our guests and knowing you enjoyed staying your stay. Your appreciation of our staffs will be forwarded to them for their encouragement as they are part of your wonderful Rawi Warin experience. Staffs and Management team are looking forward to welcoming you back here and offering our best services. With best regards, Management Team
5 out of 5
by A verified traveler

Excellent hotel with good sea view

Posted Sep 28, 2016 on Hotels
We had a great time staying at Rawi Warin. We had booked sunset pool villa. When we reached the hotel we were welcomed with some tea. The checkin process was smooth. The resort is located in the middle of Koh lanta making it easy to visit both south and north end of the island. You can rent scooters and go around the island. The staff is very nice. They were quick to respond to all kind of requests. Wifi is excellent even on the hill top villa. Breakfast was okay for me. May be because I'm a vegetarian and there is not much to indulge in. Sea view is excellent. During our checkout the staff even packed us breakfast. This was really sweet. I would recommend staying at this resort if you like some peace with good sea view. I dint use infinity pool as we had our own pool but it looked excellent and very well maintained Thanks for making our stay comfortable. I would only wish of the staff could speak and understand more English. It would have helped us to interact and engage more with local staff.
Comment from Hotel Management
Nov 12, 2016 by General Manager, Hotel Management
Dear Valued Guest Thank you so much for choosing to stay with us and taking your time to give us your positive feedback. Your comment and recommendation are greatly appreciated and it has encouraged us to continuously provide our effort to improve. Sunset Pool Villa is indeed the best choice and we are delighted you enjoyed your stay. With a private pool and living room, it is more than perfect to relax yourself. Not to mention the view of the blue Andaman sea whilst watching the Sunset, that is such a heaven on earth. Your feedback have been shared with our team and definitely, we are grateful you appreciate not only the hotel itself, but also the staffs and all facilities. Management and staffs are looking forward to welcoming you here once again. With warmest regards, Management Team