Outdoor banquet area

Reviews of Tup Kaek Sunset Beach Resort

3.5 out of 5
Tup Kaek Sunset Beach Resort
109 Moo 3, Nong Talay, Amphur Muang, Krabi, Krabi

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 196 reviews" "
Rating 8 - Good. 82 out of 196 reviews" "
Rating 6 - Okay. 17 out of 196 reviews" "
Rating 4 - Poor. 5 out of 196 reviews" "
Rating 2 - Terrible. 2 out of 196 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible. Front desk staff was not the most helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect
Stayed 5 nights in Feb 2024

10/10 Excellent

zivile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the tropical feel of this hotel. I loved the uncrowded, private beach that had plenty of beds, altho a bit old & uncomfy. There are a few beds under the trees on the beach giving good shade but I think more shade is needed. We would have liked to see some chairs around & in the room, it lacked anywhere to sit. We had a swim up room which was lovely. Definitely recommend having one if you want to swim. The staff were all very friendly & helpful. The breakfast let it down a little. It was just about adequate but sparse if you arrived later rather than early. Overall, it's a very beautiful, peaceful little gem. I'm sure we'll be returning!
Stayed 7 nights in Jan 2024

6/10 Okay

Roy

Stayed 1 night in Dec 2023

10/10 Excellent

Keerthi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abdulaziz

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff are unhelpful and unfriendly, especially Miss NOI. She was very unhelpful. We asked them to check out for half an hour, but they refused and asked us for an additional amount if we checked out after 12:00. I ask the resort management to facilitate the procedures and serve the guests well so that visitors can book at this resort.

8/10 Good

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff team are very helpful and nice. The location isn't ideal in terms of getting to other main neighborhoods, but is great if you just need a beach escape. The taxi service provided by the hotel to/from Krabi Town is quite steep...
Stayed 3 nights in Aug 2021

8/10 Good

Jess

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was a little annoyed that Expedia didn’t communicate our booking; rest of the staff were excellent. Food was delicious, good variety. Pool by the room with sun beds was a dream. Dinner on the beach, watching the sunset was great. Only negative points of the place was the pillows and bed were too firm and the private beach by the hotel was not cleared of wood and bric brac daily.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was all lovely, but the beach was amazing. The most beautiful place. Bit remote though, free airport transfers would be a nice addition
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here the staff are so friendly accommodation very clean
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
There are flat screen tv but not really channels on them. No bluetooth radio, not contactless card payment.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main restaurant seemed very spartan at dinner times.
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Pretty view/ nice staff/ room smelled like mold
Positives: - The staff was incredibly kind and hard working. They don't seem to take a break! - Breakfast was yummy and the views of the beach were pretty. - Pool is relaxing, beach area around here is gorgeous - Easy to book trip to islands (though it's more expensive than booking outside the hotel!) Negatives: - Room smelled like mold, we asked for help and they gave us some essential oil the first night that smelled worse than the mold. - Bed was hard as a rock - Shower did not drain properly. So you had the lovely sky view but were standing in a few inches of dirty water. - They were super stingy about things like beach towels.... and yet they changed the bed sheets every day which seems incredibly unnecessary. - The restaurant was not very good (breakfast was the highlight). They had a christmas eve party that was quite the spectacle... very loud. I think people come to this area to relax. Perhaps some chill, low key, quiet live music would have been better suited.
Stayed 4 nights in Dec 2018

10/10 Excellent

WH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super awesome beachfront hotel. Like literally I will walk out of my room to the beach. And from the same beach, I can take a boat ride to Ko Hong and other islands. Wednesday they even have a Fireman show, where they have performers dancing with fire, and a all you can eat awesome Thai Buffet at an affordable price. The hotel also arranged for us pick up service to and from the airport. They also helped us in setting up a baby cot for our child. Everything was all set up before our arrival. Super helpful staff. My bag broke and they even sew it for me for free, when I asked them if they have any safety pins.
Stayed 2 nights in Dec 2018

10/10 Excellent

Claire

Fabulous beach and resort- perfect for a weekend get away!
Stayed 2 nights in Nov 2018

8/10 Good

Tinna

Liked: Property conditions & facilities, room comfort
Five star location, three star hotel.
This is a three star hotel with a five star location. The beachfront rooms are amazing. The staff was incredibly friendly and kind. Its service is limited by management like when it comes to reception. There is very limited service. We stayed for a month and the room was nicely kept by our wonderful housekeeper Da. The resturant food was okey, there are better resturants along the beach. I do not reccomend the massage, at all. The next door resort has a great spa. The kitchen staff were all willing to serve vegan breakfast food for me with what they had, very nice.
Stayed 13 nights in Oct 2018

8/10 Good

mathieu

Nice hotel, too calm for a vacation resort
Very nice hotel and situation. Good quality price. Too bad the restaurant close so early as well as the bar: 10pm, for a resort its a shame...
Stayed 1 night in Aug 2018
Response from E-Commerce Business on Sep 3, 2018
Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hideaway
Very nice hotel on Tup Kaek Beach. The location is away from the hustle and bustle of tourists areas like Ao Nang beach. The property is well maintained, the staff is very friendly. There is a seafood restaurant within walking distance. A national park is about 10mins walk away. To explore the surrounding area, you would consider renting a scooter.
Stayed 5 nights in Jul 2018
Response from E-Commerce Business on Sep 3, 2018
Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!

8/10 Good

sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful quiet vacation
If you want to party, this is not the place to stay. I recommend the location for a truly relaxing holiday. We had the pool walkout room👍👍

6/10 Okay

Ruth

Good View, Mediocre Experience
The hotel is ok. The rooms are fairly clean, the beds are comfortable, the gardens maintained and fairly free of mosquitoes. Overpriced for what you receive, I paid $175 US per night and due to work stayed in the hotel for a week. The breakfast was again, ok. The cheddar cheese was not cheddar, the ham, the sausage were not quality. The coffee was awful. It was missing the touches of a quality hotel. The view is fantastic, but the beach itself is not nice. If you are looking for white sand and clear water this is not for you. The area is culturally barren, there is almost nothing nearby. You must walk 4k, rent a scooter or get a car. Krabi in high season is inundated with tourists , the long boats schlep back and forth to the islands where you will find plastic, floating bottles debris and beacoup tourists trying to snorkel in murky water. The hotel is in an isolated spot and you feel a bit like a sitting duck waiting to be overcharged. Nothing out of this world. The restaurant serves up food aimed at being neutral, not flavorful to align with tourist palates. The hotel obviously underpays the staff because they seem unmotivated, on their cellphones, and alienated in the work place. If I am paying $175 a night, can't they pay their staff a living wage?
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the bungalow
Ocean front bungalow was amazing with beautiful pool and beach.Restaurant was good but we preferred the one a couple of doors down.
Stayed 5 nights in Nov 2017

8/10 Good

sarah, bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort on the beach
We had a great relaxing holiday. We had a garden view room but also had view of the beach.
Stayed 8 nights in Nov 2017

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet beach for a relaxing holiday
Quiet resort away from the touristy area. Good for travellers looking to unwind. Expensive to travel to Ao Nang or airport (only private transport available).
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place, Pleasant Staff
Poor quality massage by comparison to others in Thailand. Friendly and welcoming hotel staff.

8/10 Good

carlos

Liked: Cleanliness, room comfort
i love this area a bit far from town but is secluded and quiet, beautiful beach, wanna relax ? this is it .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning view, relaxing atmosphere &friendly staff
We were greeted by friendly staff, showed to our room and explained everything in detail. Walked down to the beach which is only 2 minutes away (if that) and were in awe at the amazing views. Thank you to all of the staff for making this two day trip feel like a week.
Response from The Management Team on Feb 1, 2017
Thanks for your choosing to stay @ Tup Kaek Sunset Beach Resort. We love to hear that your holidays were perfect and enjoyable with our product of service, extremely appreciated. We do hope that to serving your or your colleagues in the near future, most we care.

10/10 Excellent

Mike, North Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at beach and blended into trees
The hotel was all we expected, clean, well appointed and serviced by some of the nicest people we have ever met. We had beach room 2411, wonderful views, fantastic bathroom, so well appointed, large bed (took me a week to find my wife in it), hard mattress which suited us. Couple of points to mention about room, could have done with a small drawer unit to keep undies etc in and the toilet was very low. Older people like us would have benefitted if there had been a hand rail nearby to assist with rising. Also outside shower could do with a hand rail for oldies to cling onto. Breakfast had everything we needed and more, a new provisions manager has obviously made a difference and the restaurant staff were so kind and helpful, especially Tiu, he went the extra mile and proved to be a real asset to the hotel. Location was great the entire hotel blended in to the trees and from the sea you would not know it was there, a lot of thought went into the design of the place. Beach Buffet meal was very disappointing, when we got there at 7.30 nearly all the food was gone, so we ate out at local places within easy car ride. Thought the mini bar prices were extortionate 60 for a small beer that you could buy in the supermarket for 20, so we didn't use it except for water. All in all, we had a wonderful holiday and health permitting, we hope to visit again.

8/10 Good

Jimmy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect romantic getaway

4/10 Poor

sunny, India

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stay away !!
Hotel staff doesn't understand english and that was a major hindrance during our stay. This hotel has only salads & sandwiches in vegetarian menu which was our choice. Don't even try their pizza. The staff at reception is over smart, they will pretend as if they have not understood your requirement but in actual they have understood and are unwilling to help. On my wife's birthday, I requested them for a cake which a hotel of this stature refused saying that they don't have cake in menu. Please be aware, housekeeping staff may steal water bottles from your rooms and at the same time you get charged for it, this despite our complain to the hotel. The hotel manager has nothing to offer and cannot communicate. If you want to see the difference than please visit nearby Amari hotel, the staff speaks english, they have excellent pizza's to offer and the manager is really helpful & forthcoming. On the plus side, i have only 1 point to present and that is the view from the beach facing villas.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location, staff and amenities!!
Everything was outstanding. The staff was very friendly and accommodating. The room was excellent- great amenities, location and view. The breakfast buffet was varied, attractively presented and again great service. This was one of the best vacations ever that we have had in Asia.

10/10 Excellent

Mon, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on a quiet beach
Stayed in the Deluxe new building. Lovely, clean, spaciou rooms. Great if you are looking for beautiful sunsets and a relaxing spot to get away from the crowds.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Wonderful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the beach!
We had a wonderful stay at Tup Kaek Sunset Beach Resort recently. Our room was nice & comfortable and roomy, verandah looking out to the beach was great which we utilised a bit as the weather wasn't always sunny and it was nice to still be outside when it rained, etc. The staff & food service was great as was the new pool! I would definitely recommend this resort if your looking for a great resort on a quiet beach.
View of beach from our verandah

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, remote hotel beach location.
The hotel accommodation was very nice. We stayed in one of the deluxe huts and it had everything you needed. It was also about 1 minute walk from both the beach and pools. The staff are very friendly and assisted where necessary. The only down side was location. Although there are a few other hotels within walking distance and you can go on boats to the islands, if you wanted to go into Aonang Beach you had to get a taxi there and back which costs 1200 Th Bach.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vincent, Chiangmai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with exceptional good hospitality
All staff were so friendly and helpful and this is rare to find from any other Thai hotel with such good service mind training inside out.

10/10 Excellent

Dan and Ash , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the beach.
Absolutely loved our stay here. Staff were very friendly and helpful. Beach was beautiful. Only downside is it's quite far away from other restaurants and shops. The food at the hotel was delicious though. Throughly recommend!

10/10 Excellent

dan, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On a beautiful beach.
The beach was beautiful. The pool was amazing. The room was superb. The western food was not so good but the Thai food was excellent.

10/10 Excellent

Vipin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation at Sunset Beach Resort
One of the best resort I have stayed

10/10 Excellent

Jittima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ken, Edmonton, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've ever stayed at!
This hotel is pretty much located at the edge of civilization (a good thing). It was the perfect romantic getaway for my wife and me. I think their 3-star rating is misleading; I think it's due to the hotel's small size and relative limitation in amenities (ie. there are no on-site gyms or spas). However, I think the hotel's small size kept it quaint and homely. Besides, there are several other resorts next to this hotel that can be accessed by a short (2 - 10 minute) walk along the beach and you can just as easily use any of their restaurants or spas if you choose. To top it off, the staff were extremely friendly (extra shout-out to the always smiling staff at the parking lot/front gate). In conclusion, I highly recommend this hotel.

8/10 Good

Gabi, Bangkok/Berlin

Liked: Cleanliness, property conditions & facilities, room comfort
great hotel right on the beach
The hotel is very well maintained, the garden bungalows in a great condition. Very clean, large and well furnished. More comfortable than expected. For those who want a rest, just the right place.

8/10 Good

Iriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. We payed for the Grand Deluxe Beach front room, but unfortunately it was not as good as the Deluxe Beach front rooms. The outdoors restaurant was located between the beach and the room, spoiling the view. The bathroom and the jacuzzi were very nice, but they had no privacy. They face the restaurant and the windows have no curtains, which means that anyone sitting there can see you having a shower. Other than that, really nice place. Good food, friendly staff.

8/10 Good

joanne, Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinarily beautiful beach.
We had originally planned to go to Phuket but had a hard time finding something on the beach - So glad we stayed in Krabi instead! The sunset was stunning beyond description. This location is quiet - best for people who want a relaxing getaway (Phuket is glaring by comparison). You can get to Ao Nang by taxi for a little more night life. There are many sea day trips that depart from this area - we used Kon Tiki, also recommended. Dragon Crest Mountain half a mile away provided gorgeous jungle hiking with breathtaking views at the top. We stayed here 4 nights and could have used more. Buffet breakfast is great. Food is otherwise so-so. You do get to eat by the sea which is lovely but you will find more authentic, tasty and less expensive food at small roadside places. Would definitely stay here again.

10/10 Excellent

Gwen, Clifton Park, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Findß
Wonderful hotel! Simply beautiful! Location right on water. Staff great, especially the head person in the restaurant. Huge pool to relax in. Scooters available. Just loved it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was the best I have ever stayed for the price it was wonderful